Cex

hkanna

To all fellow money savers

Can I please rcommend a fantastic shop called CEX. Its an electronics exchange shop that, I believe, is nationwide. I took my free Prada LG contract phone there and got £75 for it! Talk about bargain. It was fully boxed and had everything with it. If you dont want the cash they'll give you vouchers for the shop worth alot more than what they're offering for the product. So all is good. Happy saving.
hkanna

freakybacon

Hmm... interesting first post. We have one of these in Leeds, my partners son introduced me to it. He uses this shop to add to his cd collection. Cannot comment upon mobile phone sales/exchange but have used it (once)for exchanging first 3 seasons of "The Sopranos" to gain first 4 seasons of "24". I felt I got a bargain (£17 to change-£23 off). Check prices of items u want at the usual retailers before u buy, and don't forget to factor in parking/travel costs.

Rosie111

Please do not use this company. I sold a mobile phone to CEX, received a cheque in the post very quickly. Today I found out that the cheque was declined in my bank!!!!

So, they have my phone and I have no payment. Emailed CEX customer service and have not had any response yet (Surprise, surprise!!)

Has this happened to anyone else.

Help required please!!!

Plushchris

I've only used Cex a couple of times as there isnt one local to me which is a shame as I would use them a lot more if they were local. Always thought the prices were reasonable and exchanges were fair (better than Game although thats not hard)

I'd also like to recommend chipsworld if you have one near you. Good prices and fair exchanges https://www.chipsworld.co.uk

pinkie

Rosie111 wrote: »

Please do not use this company. I sold a mobile phone to CEX, received a cheque in the post very quickly. Today I found out that the cheque was declined in my bank!!!!

So, they have my phone and I have no payment. Emailed CEX customer service and have not had any response yet (Surprise, surprise!!)

Has this happened to anyone else.

Help required please!!!

Hi Rosie - I've had the same happen to me. I had a cheque returned to me yesterday saying it had been stopped. I'm really annoyed. I've sent them various emails and been on the phone 4 times now for over an hour each time and got through to nobody. What's going on???!

jamespir

well for starters you never send anything before the cheque is cleared and usually you can just take it in the store and they give you crisp clean notes

clarkz

'cex' should be changed to 'tat', because thats what they sell.

pinkie

jamespir wrote: »

well for starters you never send anything before the cheque is cleared and usually you can just take it in the store and they give you crisp clean notes

That's fair enough apart from 1) We don't have a CEX store near us and 2) If you sell through their online system you need to send the phones in for testing before you get paid!!

Either way, I wont be using CEX again!

trip_hazard_2

CeX are a joke, I should know I work there.

1-NEVER buy any expensive gadgets or phones from us, they will inevitable break/not be working properly, and if they do, you might be on a mission to get a refund.
2-your cheques bouncing are nothing, no one has been paid! woo and indeed hoo.

Don't ask me why the cheques are bouncing, I don't know, but I can tell you there's 600+ very upset employees.

We're not too bad for dvds and games though

vyseyboy

Quite a lot of "first poster"'s here...

I've had nothing but good experiences with CeX (ahem...), but have always traded for store credit and bought other games.

Asking for a cheque is asking for trouble, unless it's somehow guaranteed.

cavycrazy_2

Are CEX having problems then? I ordered a pc game online as local branches didn't have it. I've not received it nor a confirmation email but the money has been taken. It's only been a few days, but I emailed to ask for confirmation of order - no reply.