E:31/07 Win 10,000 prizes with Impulse -Instant win-Daily entry

lb364

I also got same e-mail, have sent request 4 H/O addy

trelawnypasty

this is what i received

for your entry into the Impulse Romance Revolution competition. We unfortunately experienced some technical problems with the website on Tuesday 15th July and therefore you did not receive the correct e-mail from us and may have received an error message. We apologise for this and can assure you this problem has now been rectified.

won a download so I can add that to my signature:rotfl:

violetta

Hi, I got the same message from Impulse (about the error and the prize being an MP3 download) as everyone else this lunchtime but could not post as work computer allows me to read but not post!

I emailed them back and said there must have been a BIG mistake as I had already had a download email and the emails were completely different etc etc and perhaps they could check again.They basically emailed me back and said no, it was not a mistake, the prize was a :mad: download.

I emailed them again and said in that case I would now consider my options about taking it further as I knew that type of email warranted a better prize than an MP3 email.

I then contacted Impulse/Unilever via the Impulse website saying that after the huge disappointment this had caused, the least they could do was come up with some sort of compensatory 'goody bag' (following on from that brilliant idea last night of Munchkim's). Now awaiting a reply.

I agree with Toniq, it would be worth us all contacting them about this until we get a satisfactory resolution - I find usually they hope you will go away after a couple of soppy replies and you need to come back at them at least three times to get them to realise you won't just lie down and roll over.

violetta :sad:

pow38

yep i got the same email as toniq,violetta etc. you 're both right we should complain as they are trying to fob us off, i've already won about 4 downloads and they tell you on the website when you've won they don't email after like they do with the decent prizes.
Anyhow i'll send my letter of complaint and let you know how it goes....

btw have a great time in bruges sparky

toniq

Have fun sparky! thanks for looking after us all on this thread! xxxxxx (((hugs))) xxxx

Munchkim

I finally figured out what I wanted to say to them so i've joined in the complaining too!lol

princessmoneysaver

So to start with are people just replying to the emails recieved today stating they know the prize is incorrect?

Munchkim

I used the email listed on the contact us page of the comp as it says:

We'd love to hear from you if you’ve got something to say - like what you think of our fragrances, for example. So if you'd like a word, or have anything to share, contact us at [EMAIL="impulse@unileverconsumerlink.co.uk"]impulse@unileverconsumerlink.co.uk[/EMAIL]

So I think this counts

ragz_2

Won a download so picked don't you want me baby or whatever it's called, others were too soppy and kooks is too young!
If I ever get it that is.

ella87310

Just won another download so thats the full set now plus one lmao