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High bill or just a leak......
Well standby for my tale of woe gang.... About a two months ago I discovered that we had a leak in our bathroom (eventually came through the ceiling and made a mess) got it fixed and thought that was it! Couple weeks later south west water wrote to us and informed us we had a leak (or so it seemed) and to help us out they…
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Have you a soakaway? Please check !!
I live in East Sussex and my water provider is Southern Water. I have lived here 8 years and have a water meter and live alone. This makes a huge difference to my meter readings and consequently I am a 'low user'. The various standing charges make my bill too high in my eyes so I rang the water board last week and asked as…
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Previously removed water meter - now what?
I purchased a property about a year ago that at one time was split between being a Doctor's surgery and living accommodation. As I am doing some renovations and converting it back to a regular house (a few internal alterations), I rang up Severn Trent Water when I bought the property to inform that it is unoccupied so that…
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Water charges on empty house following death - don't pay them!
Quick summary - I got a full refund £125 for 15 months of water charges on an empty house, covering the time between its owner's death and the sale of the property. I thought other forum readers may find the following experience useful. My mum's house was empty for 15 months following her death. When it eventually sold 12…
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Renewableenergiescentre
Hi All, I have been contacted by renewableenergiescentre in swansea, they have said that they can guarantee to get me a new boiler for free, plus reduce my water bills? They want £399 upfront to do the work but say that is a refundable deposit. I have done a quick look on the website rec-homeaudits.co.uk and to say the…
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Severn Trent Water Issue
Hi, I was wondering if i could get some advice around a complaint i have with severn trent water. Around 2 years ago i moved out of my previous property flat 2 and moved next door into flat 1 as it was bigger. When i moved in i used the Severn trent water's online swtiching service to update my details. From that point i…
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Leaking loo
We have a loo which was pouring water straight through for about a week before we got it fixed - how much extra water could it have lost do you think?
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Overcharged water bill
Over the weekend my girlfriends other compained about the size of the water bill. When we looked we were shocked to find out it was over £120 per month. We quickly chatted to her next door neighbours who said they were on a water meter and their bill came in at about £30 per month. Girlfriends mother is ninety years old…
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I am looking for a water-saving kitchen tap
My kitchen mixer tap is broken and I am looking for a new tap. I'd like one which produces nice bubbly water to save on the water and gas bills. Am I better to buy a normal tap with an aerator gadget separately, or an integrated one? Can someone advise a good choice? A plumber has quoted me £185 supply and fit for an…
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Northumbrian Water Free Water Saving Kit
Just been on Northumbrian Water's website and ordered one of These. No idea if it'll save me anything but it's FREE damnit!
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Estimated opening reading
hi all In a tough predicament. Moved into our new place in February. Estate agents said they contacted the water company to advise them we had moved in. I assumed this includes giving an opening water meter reading. I've had the first bill through from stwater and it is double what I usually pay per month versus our old…
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Water Meter reading high on moving house
Hi everyone! I have just moved house, and let Severn Trent know the moving date a couple of weeks ago. We completed on 5th June and I managed to find the meter on 7th June. Having just looked at my account on the website, a reading was entered on the 5th June of 2901. On the 7th, the reading was 2794. The question is…
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Standing Charges
Anyone assist with this one! I have asked OFWAT the question but no doubt as they are a water version of FIFA not sure i'll get a positive response! My bills for water is paid to Dee Valley Water where I get charged a volume charge £1.014/m3 (1000 Litres) and standing charge like all companies. On their charges scheme…
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moved into our new house in aug, meter installed, now leak has been found
after i got a massive bill. the water board came out and he put his ear thing and said the water was gushing through. i have a leak. i think its the fittings on the meter. they say it could be in my property, my kitchen tap has got a little intermitent leak which is being fixed. now i have used 3 yrs water in 5 mths…
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water pipe cover
I have been sent a leaflet asking if I want to take this out as an introductory offer for £12 for the year (United Utilities). -Should I be taking this out? -Is it already coverd by my home and buildings insurance? -Do any of you bother with this? Thank you for your help.