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Archives for November 2011

This weeks email "If it's faulty you always have a right to return"
"3. If it's faulty you always have a right to return. If you buy faulty goods or services, whether in-store, online or even if in a sale or with a voucher, take them back quickly and you've full refund rights" This is incorrect. I bought a Freeview+ digibox from Tesco in January. It broke in September. I took it back to…
Where's the Scottish Banner?
Perhaps it's just me (I'm logging in from work), but I can't see that the page banner has changed ... Does MSE not recognise St Andrew's Day?
MoneyExpert Limited
I assume this site is masquerading as moneysavingexpert.com and is not related? I have just received lots of adverts in my Inbox from them. I guess they do this early Tuesday morning to beat Martins Email which usually takes until about midday to find its way through.
Referal posts deleted ?
Dear MoneySavingExpert team, I've posted a referral link on the referrers board, but I've found that it was deleted. I believe I followed the rules on the referrers board and published what advantage I got, what the reward is, and if there is a cheaper solution (which there wasn't). Can anyone explain what I've done wrong…
Delete my login?
Hi everyone, I did a google search on my name and my posts that I have posted on MSE come up in the search engine, I kind of don't want it up there so I've decided to delete my account/login on here but I don't know how. If anyone could let me know I will be truly grateful :) Thanks
Discussion Time for members only?
I can't read an interesting thread when not logged in, a link I sent to someone doesn't work and it doesn't come up when I use Google Search. Am I going crazy, or has it always been like this and I didn't know because I do not normally get involved with DT?
Help Demo for New Forum Users
We've put together an Introduction Demo for New Forum users giving a basic level intro to how to use the MSE Forum. We do plan to add a voiceover/sound to it but before that we'd love to get the thoughts of people relatively new to our Forum, and especially people new to any Forum. Of course feedback from Forum regulars…
Thread gone?
Where did the thread go where the lady was moving her partner in?
Forum Username and Case Sensitivity.
I've for a long time been having log in problems with the MSE forums. Often having to click the forgot my password link. Today I figured out why, the forum username login controls are case sensitive. Maybe they should not be. After all do you allow different users with the same name but different case? For Example:…
wum
Money Expert Email??
I keep getting emails from Money Expert and none from Money Saving Expert. Is this a new type of email from MSE ? Ollybean.
Program updates
Can security program (free or paid) updates be announced in a new thread in the 'Techie Stuff' forum? A link to the program's version changes and another link to a page on the developer's site as to how the program works would also be informative. I ask because such a post isn't asking for, or giving, help and could be…
Help please,dunno how but ive totaly downsized MSE
I have no idea how ive managed this but ive made the forum writing very very tiny...main site page is ok,but forum is so small i need a magnifying glass lol,..its full screen size,just tiny writing,is there somewhere i can fix this? thanks.
Can't change signature - help please?
I haven't been able to change my signature since August. I get various reasons the latest being '* Unfortunately due to misuse in the past we can't allow links in signatures (live or inactive) I'm not trying to post links and can't even delete what is there. I've tried contacting the Forum team but haven't received a reply…
Spam Reduction Idea ?
I've noticed that a lot of spammers seem to take great delight in creating a new user ID, then posting on a thread that's months or years old, to advertise their website ( how do they find these old threads anyway, must take an awful lot of trawling / trolling ! ) Anyhow, how about getting the site to automatically lock…
Adding links to my posts
Hi there, I own a company and we are promoting it with a competition, I've just tried to add this to your competition section but it's saying because I'm a new user I can't add links to the post. How do I stop being a new user? I don't think people are going to want to enter the competition if they have to copy and paste…
Page loading getting slower
Very noticeable slowness of page loading today. The main left hand side of forum pages loads first, pause, then some of the graphics load on the right hand side of the screen. Then several pauses whilst the remaining right hand and bottom of the page graphics, plug-ins and boxes load. You think a page has fully loaded then…
Where is the shortcuts button?
These shortcuts button seems to have been replaced by something called "open contacts popup". How can I get to my subscribed threads now?
Wood Stove forum?
I assume there isn't one as I can't find it :o There are quite a few posts on this topic and most seem to turn up in LPG & Heating Oil. With the ever increasing use of wood for heating I thought a dedicated forum might be a good idea? What d'ya think? :)
re; end date button removed
i still cant get competitions in date order, so frustrating now there is no end date button !!! :mad:

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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