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Archives for December 2010

The Hut return authorisation code - help?
Hi, need to return a dvd to the Hut and have just received an email asking me to return with the unique authorisation code. Where do I find it as its not in the email? Is it the list of letters after the word 'Freepost' in the return address? Any help appreciated as I've already had to wait over a week for them to reply to…
John Lewis Bosch vacuum - upto over £100 cheaper than elsewhere
It's currently in the clearance and here ->http://www.johnlewis.com/231070837/Product.aspx On amazon it's over £260...and other places about £200...looks good though only given it a wee run and the model down (in the same range) is a which best buy :j (over 70% score on which) I had to reserve to get a good price as in the…
Bought one, accidentally got one free
I purchased a TV from a large electronics retailer a few weeks only to get it home and set up and found it to be faulty (numerous green pixels). I took the TV back into the branch closest to my home yesterday and was told that because it was not purchased from that exact store I would have to return it to the original…
Nespresso Citiz Purchasers - claim your £40 credit to spend on coffee!
If you purchased one of these machines recently then you can claim £40 credit to use in your Nespresso account. My husband was only given details of the scheme at the last minute by a diligent member of John Lewis staff. You need to provide your machine serial number and send or upload a copy of the receipt. Offer…
Fashion union sale from £1
Great sale, items start from £1! To be fair, full price is very reasonable too but I'm working my way through the bargain clearance pages! www.fashionunion.co.uk
new look new returns policy
Hi not sure if this has been mentioned yet but according to my local new look store you can no longer return sale items for a refund or credit note, you can only exchange. this policy came in boxing day. I wasnt told when i purchased nor does the receipt mention it. There is however a small blue/purple coloured sign by the…
golf balls
Hi guys I am in serious need of some help. I want to buy someone some golf balls but have no idea about the make or types of balls. They will be bought from best4balls.com so that I can print a message and picture on them I want to pay about £25-£27 for them The person plays golf a lot. I have no idea about the handicap or…
Reiss Sale
Hello Just wondering whether Reiss have additional 10% off days/further markdowns during their sale? Thanks
Anyone know if I can aexchange something in the body shop without a receipt?
I got a body shop set as a Christmas gift but I don't really like it (I know its horribly ungrateful) but I really like other body shop stuff. I'm just wondering if I can exchange it for something else even though I don't have the receipt? I know some shops do it, anyone know if body shop does? There is no body shop that…
Quality for less. Has anyone ever heard of this company?
Has anyone ever heard of this company? Quality for less Their prices are just too good to be true, so I am sure they are. ;) ;) They have free shipping to anywhere in the world!! Also a code for 10% off the really low prices. I have only looked at the 100ml of premium fragrance for £22, it came up in a Google search. :eek:…
'Exchange Only' Returns Policy - any way around it?
A bit of a Christmas cliche. My mother bought me the most hideous wooly jumpers for Christmas. However, they didn't come cheap, she bought them in Ted Baker ... for just under £200. :eek: She said the store girl had advised her that these jumpers would look nice :mad:. She also told her that if I didn't like them I could…
Internet order to Greece, not arrived after 5 wks-have i any rights to refund?
hi, Do i have any rights at all? I purchased a pram/ travel system and a few smaller items from a small "one man band" retailer online on the 13th November. I wanted the items to be sent to Greece, an extra shipping cost of over £100. I paid via VISA DEBIT card as i do not own a credit card as no longer resident in UK. I…
Celebrations tins - where are they?!
Sorry if this is in the wrong area. I just wondered if any shoppers had seen celebrations tins whilst shopping. I've looked EVERYWHERE in Grimsby (where I live). Let me know if you know of anywhere, I need some thinking outside the box. I've tried the big 4 supermarkets, all without success :( THANKS:beer:
Sun £9.50 Holidays Booking Code request thread [DO NOT ADD TO LIST]
NO ONE ELSE ADD YOUR SELF TO THIS LIST!!! (it's looong) PLEASE ADD TO THE LIST ON THE UK HOLIDAYS BOARD https://forums.moneysavingexpert.com/discussion/2946574 Please say when you have sent/ received your code so you can be crossed off the list. Please PM the codes to the user, do not post the codes on the board! Not sure…
tk maxx
I would like to find out when to expect the winter final clearance at TK Maxx? Does someone know?
debenhams cs email
Hi can anyone tell me the email address for customer services? I have 2 parcels from debenhams that were dispatched on 14th dec but on the 17th it says 'Missort to Incorrect Courier' when i click on the link on my order conformation to email them it says 'sorry your having problems' and i can't find an email address on…
Anyone heard of boysstuff
Anyone heard of boysstuff.co.uk. Reviews not great but value the opinions of you folks on here. Has anyone used them. Like the infamous Dealtastic you cannot phone their customer service and can only contact them by email or fax
Can I ask for a refund?
I purchased a handbag last week for £1,275 and today I discoved it has been reduced by 30% making it £892.50. Can I ask for a refund of the difference?
Do John Lewis ever have 'special events'?
Probably wishful thinking (!) but I was wondering if John Lewis ever do any furniture 'special events' similar to Marks and Sparks Have fallen in love with a full-price armchair which according to the sales person will never be on sale as its a bestseller. Just wondered if they ever did any % off all things events? Thanks…
Comet Sale
Hi Does anyone know how long the Comet sale runs for?

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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