'Exchange Only' Returns Policy - any way around it?

Legacy_user

A bit of a Christmas cliche.

My mother bought me the most hideous wooly jumpers for Christmas.

However, they didn't come cheap, she bought them in Ted Baker ... for just under £200. :eek: She said the store girl had advised her that these jumpers would look nice :mad:. She also told her that if I didn't like them I could return it in 28 days. What she failed to mention was that Ted Baker have a 'no refund' policy and will only offer an exchange.

We are a lower/middle-class family and spending £200 on a couple of jumpers is most definitely not a usual spending habit. My mother just wanted to treat me for Christmas, bless her.

So I popped into Ted Baker and honestly could not find one thing in-store that I liked. I did find some things I moderately liked, but nothing that justified the price tag. I'd much rather have the money and spend it elsewhere.

Is there any way around the returns policy? Could I get a gift card and sell it online or something?

sweetcheeks33

you could ask if they would gift you a credit note and sell thaT ON EBAY but they wont give you your money back im afraid even with the reciept. sorry

houseofpat

This is what their website says:


Making a Return

Christmas Returns Policy

From 1st November all online gift purchases (excl gift cards) can be returned for up to 28 days after Boxing Day. In store gift purchases can be returned for an exchange or credit note for up to 28 days after Boxing Day.

http://www.tedbaker.com/About_Us/Our_Policies/Making_a_Return/Content.aspx

jenniewb

Get a gift card, sell it on ebay.

I_luv_cats

Wasn't there a gift card reseller pitch on Dragons Den??

Can't remember if it got the go ahead. Possibly them or another gift card reselling site may be on the web??

socks_uk

Why not get the gift card but ask if it can be split into smaller denominations... maybe £25 or £50 each? Easier to sell on ebay maybe?