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Reclaim bank & credit card charges

Archives for October 2020

Been scammed on debit card when making ourchase
Long story short, I made a purchase on my debit card tonight for 15.00 They then asked me if I wanted to add on a special priced discounted extra - to which I clearly clicked no - they then sent me two confirmation order emails. One for 15.00 and one for 29.90. I did not consent to the 29.90 and stupidly, I read the…
PPI refunds on defaulted cards - NatWest
Hi all Apologies if this is in the wrong place. I wasn't sure whether to post under PPI discussion or credit card discussion The incident I'm about to describe however relates entirely to a successful PPI complaint for a NatWest credit card I had several PPI complaints, only 1 of which was unsuccessful as it was so long…
Santander bank charges
Hi, I am a newbie to the forum and would appreciate some advice. I have a current account with them, and the monthly fee for this account is £5. Of course now that the interest has gone down to 0.6%, the monthly fee takes most of the interest. I can't benefit from the direct debits because I live on a boat so don't have…
PPI Out of jurisdiction - Am I being fobbed off?
When I have contacted Halifax and Lloyds by telephone they have both said that my claims are out of jurisdiction because I had not contacted them within 6 months since their last decision. I have only ever had two letter off them. One to say they had received my claim forms and the other to say due to high demand there…
Making a small claims court against a bank for hosting a fraudulent cloned company account
To Money Saving Experts, I came across your website online due to becoming a victim of a cloned company that hosted a business account at a Bank of YYY. At the time it was unknown to the law and online that this was a cloned company. My own bank XXX and I tried to contact XXX but checked the details of the account and it…
TSB Business Account - Blocked
Hi All, On 6th October TSB put a block on our business account (where I stupidly kept 100% of our working capital). This had an immediate and devestating effect on our small business. We have been unable to pay 6 employees (we pay weekly), pay suppliers or receive any payment from clients. To add to the pain, it looks like…
Judgment entered - How long does the defendant get to pay up
I filed MCOL through website against Curve OS to reclaim bank fees. This was done on 09 September 2020. The claim was issued on 10 September 2020. Curve OS had till the 29 September 2020 to respond. They didn't respond. So I entered judgement on 30 Septemeber 2020.Judgement against Curve was issued on 01 October 2020. How…
Barclays Addition Account
I opened a Barclays Addition account back in 2003 and i was paying £25 a month for things like mobile phone insurance and car breakdown cover. I never once claimed on it and i cancelled the £25 fee in March 2014 although i still have and use the account. I have tried to claim this back from Barclays and they sent me a…
HSBC Duplicate International Transfer
HSBC Duplicate International Transfer Hey everyone- my first post so please be gentle THE FACTS: I wanted to transfer some money from HSBC to a bank in Australia. Its a family thing. It was about £100,000. HSBC has a maximum daily allowannce limit of £50,000 THE PROCESS: Because of the daily allowance I split the transfer…
Multiple unauthorised transfers from PayPal by 16 year old daughter
I’m asking this for my friend who’s 16 old daughter somehow was allowed to open her own PayPal account without getting her age verified.She then without permission was able to log in to her mothers PayPal account and over a period of several weeks made multiple transfers to her own account and was then able to withdraw…
PPI cheque sent to okd address and thus not claimed
Hi please help ..my father recently passed away and had vascular dementia for some time ..After going through old paperwork I found a couple of letters addressed to myself from CCP Group UK, the latter had a cheque in dated 2014 ! I contacted the company to see if they would re-issue cheque and they declined saying it…
Safety net credit Fos
I made a complaint against safety net credit for miss selling me a loan I couldn't afford. They offered to write off my balance and give Me £2500 back. They didn't at the time tell me how they had worked this out and dint Give me the figures for how much interest I had paid and didnt Give me an 8% interest figure. At the…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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