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Been scammed on debit card when making ourchase
SweetPotatoPie
Posts: 243 Forumite
Long story short, I made a purchase on my debit card tonight for 15.00
They then asked me if I wanted to add on a special priced discounted extra - to which I clearly clicked no - they then sent me two confirmation order emails. One for 15.00 and one for 29.90. I did not consent to the 29.90 and stupidly, I read the reviews AFTER I made the purchase.
They then asked me if I wanted to add on a special priced discounted extra - to which I clearly clicked no - they then sent me two confirmation order emails. One for 15.00 and one for 29.90. I did not consent to the 29.90 and stupidly, I read the reviews AFTER I made the purchase.
The reviews are awful and people have said the same.
Paid on debit card, I have emailed the company as there are no other contact details.... How do I go about claiming this back from Halifax please?
0
Comments
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Have you tried speaking to Halifax?helpful tips
it's spelt d-e-f-i-n-i-t-e-l-y
there - 'in or at that place'
their - 'owned by them'
they're - 'they are'
it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)0 -
Was it from a UK based trusted retailer through a reputable website? Or was it through something like a facebook ad? If the former, you're sure to be able to sort it out, if it was the latter, it'll be a tough one to resolve.0
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Initiate a chargeback with the bank
https://www.moneysavingexpert.com/reclaim/visa-mastercard-chargeback/
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Go to Halifax and flag it as fraud.0
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