Been scammed on debit card when making ourchase

SweetPotatoPie

Long story short, I made a purchase on my debit card tonight for 15.00
They then asked me if I wanted to add on a special priced discounted extra - to which I clearly clicked no - they then sent me two confirmation order emails. One for 15.00 and one for 29.90. I did not consent to the 29.90 and stupidly, I read the reviews AFTER I made the purchase. 

The reviews are awful and people have said the same. 

Paid on debit card, I have emailed the company as there are no other contact details.... How do I go about claiming this back from Halifax please? 

brettcta

Have you tried speaking to Halifax?

cymruchris

Was it from a UK based trusted retailer through a reputable website? Or was it through something like a facebook ad? If the former, you're sure to be able to sort it out, if it was the latter, it'll be a tough one to resolve. 

[Deleted User]

Initiate a chargeback with the bank
https://www.moneysavingexpert.com/reclaim/visa-mastercard-chargeback/

penners324

Go to Halifax and flag it as fraud.