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Praise, vent & warnings

Archives for May 2014

One Direction Concert start times :( !
I took my daughter (and her friends) to the One direction concert at the Etihad stadium in Manchester last night, all was fine except for the fact that they never came on stage until 8.30pm!, and the gates opened at 5pm !! Bearing in mind the majority of the fans were young (and with their Mums), this was quite late,…
Chuggers in ASDA but never M&S or Waitrose
Why do I have to endure chuggers next to the tills in ASDA everyday but you never see them in Waitrose or M&S? I shop in ASDA because I don't have much money. Why can't the chuggers annoy the toffs in Waitrose and M&S or are they banned in case they offend the self-proclaimed middleclass?
Wetherspoons
I have just been to Wetherspoons with my friend ordered and paid for meal, when it came there where about 12 chips on the plates my friend sent them back to have more put on the plate another lady came back and told us that they are only alwowed to give you 17 chips each its a new rule they didn't tell us that when we paid…
Praise for Barclays and NPower
Not often I can say that in the same sentence ... but thumbs up to both Barclays and NPower today - we had a problem (which I admit I might have made worse), where they took their DD this morning but I forgot it was on DD and paid them by BACS yesterday ..Both were very quick on how to resolve and the money is back in my…
memory foam mattress
I bought a new memory foam mattress a month ago and I hate it. It feels too warm and and clingy. Yet my wife loves it. Will I get used to it or shall I try and persuade the shop I bought it from to take it back or is that not possible after a month? I suppose after 46 years of sleeping together it might have to be separate…
Lidl Customer Service, not for the faint hearted
It appears Lidl has changed its returns policy, and not for the better. Previously the 3 year warranty for faulty goods was honoured in store, however this has now changed to one year in store support, then contact the helpline for year two and three. So after my car vacuum cleaner developed a fault after 18 months I…
Direct Line useless at removing names on database
Every week, I get at least one letter addressed to this person who has never lived at this address. I have been the only person at this address since new. Its getting to the stage I am getting 2 letters a week for this person from DL. I have wrote on the envelopes in thick black marker pen 'not at this address -please…
Mobile Phone Xchange Thieves
I recently arranged to sell my phone to mobile phone xchange for £119 it was an iphone 4S 16gb. They sent me out the packaging I sent it away and assumed everything would be fine, To my confusion I noticed a payment into my account of £24 from them and I had no idea why so had a look through my emails couldn't find…
Help! Consumer advice needed juice plus problems
Hi I really need some advice..... Signed up to juice plus last month through my cousin whos a rep. Basically if you have never heard of them... they take a payment and send out 4 months supply of their product. At month 3 I have the option to tell me rep yes I want another lot or no thanks. Payment was taken on 29th April…
High praise for Yabbayou
Having redesigned our attic bedroom and made all the changes we discovered that the gap between the walls and our bed was a tad too small for our existing bedside cabinets. No matter we will soon find and buy some smaller ones in the same light oak style as the other bedroom furniture, won't we? Not as easy as we thought.…
First Buses - Rant!
I need to have a rant about First Buses. Does anyone else have this much trouble with buses being late or not arriving or do the buses have it out for me!? I catch the bus to and from work, five days a week. I pay about £60 a month for this. However, I am getting really fed up with the service First provide, or lack…
Currys - Make sure you keep the receipt!!
My parents bought a posh telly last summer. All singing, all dancing, LED 3D, voice controlled etc etc. Amazing picture. Cost an arm and a leg. A month or so ago a black spot appeared on the screen, and off they went to the store they bought it from to report the fault and request a repair. Parents gave their name and…
Sunny Mega-interest loan company targets teenagers!
VENT....VENT.....VENT!!! This month, my son who is just completing his A-levels this year received a letter from a company (website https://www.sunny.co.uk) offering to give his finances "the Sunny treatment". "Let Sunny put a smile on your face", it says....."Up to £1000 sent to your bank account within 15 minutes" ...and…
Default Avatar
Does the site now assign the 'scottie with sunglasses' avatar to all new members by default? It seems that every time there is a new, weird, thread posted, glancing to the left reveals a new poster with that particular avatar.
Being Sued
I am currently being sued. The first I knew about the matter was when I received court documents on 3 December 2013. The claimant had not engaged in any pre-action matters. On 5 December my house was flooded and all documents were lost in the flood. The following day I was rushed to hospital as I could not pee at all and…
Praise for Tesco Delivery
Ordered a Birthday cake to be delivered monday night from Tesco, it wasn't in the delivery box, the driver checked his van, so he rang his manager & they kindly sourced it & drove all the way from Aylesford.so I would like to thank everyone who helped me to get the aero birthday cake.
A bit of praise for Ryanair.
Booked a Ryanair flight at about 4am this morning, as a surprise for the OH. We had been talking about it for a few days and so just booked it and was going to wait for a few weeks and surprise her with it. Fast forward to this afternoon, she tells me she wants to book the flights and has them in the basket ready to book.…
Legoland
This is a hard annoyance to justify but hay. Went to legoland at the weekend and it was very very busy, wait time of nearly 1 hour + for each ride. Now on a busy day you should expect this, fair enough. Say you are there for 5-6 hours you only get to go on 5-6 rides, there is a lot to do at legoland to so you end up…
Emergency Caravan Accommodation Service
On 5 December 2013 my house was flooded. The insurance company arranged for a caravan outside my home and I took occupation on 21 December. There were problems. The Managing Director of Emergency Caravan Accommodation Service (ECAS) told me I would have to arrange my own electricity connection even though it was his…
Tesco Delivery - Computer failure...
Just had a call from Tesco about my delivery today due at 10:00-11:00. Apparently their system has failed and I won't be getting my delivery. They said they can't check their system for my order, but I can still see everything I ordered on my account. I would reorder for tomorrow, but a lot of the offers change tonight so…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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