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Groupon Vouchers and BHS Online Shopping - Loads of Hassle
I bought a £20 Groupon Voucher for some BHS Online shopping. The voucher cost £9 and is worth £20 when shopping. I used it to buy and pay for a £20 Microfibre Throw (a fleece blanket). What a load of hassle!!!! First effort: The Payment transaction wouldn't complete. A computer glitch doesn't allow 'Collect in Store' - you…
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Nectar nightmare
Has anyone else had problems with Nectar? Two things. First I accidentally downloaded the Nectar toolbar and couldn't uninstall it. What a nightmare. I had to use the clever Firefox gizmo to reset everything, which meant I was able to lose the Nectar toolbar without losing all my bookmarks. Phew! Next thing. I ordered an…
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Beware Beauty Product trials
There are a couple of USA-based companies online offering beauty product trials for free - you only have to pay the postage. Please read the fine-print (terms and conditions) carefully, as, once you agree to the trial and supply your card details for the postage charges, you also agree to a fixed monthly purchase of the…
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To cross or not to cross?
Probably wrong section for this, but anyhoo. After meeting my OH for lunch yesterday, I started to walk into town. As I approached a rather busy road, a young mother was waiting with her two kids at the crossing. She was teaching them to wait for the green man before crossing etc. Now, I could have crossed quickly as there…
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Warning!! Gumtree / UKash Frauds
Hi all, I just want to tell everyone that the Gumtree scams are alive and well. I almost got scammed last Monday 17 September 2012 when I thought I was buying a watch from a Helen Watson in West Midlands. After email exchange I was promised the goods would be despatched by Parcelforce, as the seller was so busy and had a…
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Warranty Direct Ltd hard sell
I've been called up by this company a few times, they don't seem to be able to give it a rest. They keep going on about how they are FSA regulated so only a madman would refuse their wonderful policies. I'm starting to think they are having difficulties and are getting desparate for business. It makes you appreciate how…
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marks and spencer food trouble with horrid checkout staff
hello, my daughter had a gift voucher that she used yesterday ,there was £9 change on it after she bought some food and the checkout woman told her that if she wanted to use it [the £9 change}another day she just needs to show her receipt from today.. she went in today again with me and gave them the receipt from yesterday…
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Poundshop disposable BBQ's
Just got back from my holiday where we took 3 disposable BBQ's, bought from poundshop on a recommendation from this very website. I'd seen them a couple of times but was a little concerned because they looked a little small & I was worried that perhaps a quid was just a little bit too cheap. I was indeed still in two minds…
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Veterinary Charges
Our dog hurt his hind leg last night and we took him along to the vet this morning, they sedated and done an x-ray, they also gave him some pain killers. The cost so far is about £617 !! They couldn't even see what is wrong with the leg so they want to send him to a specialist to do a CT Scan at further cost of £1300 !! So…
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Dreams Plc or should that be Nightmares Plc
I bought a bed frame from Dreams on 22nd July, and after 3 weeks it started to creak badly and wobble. I contacted Dreams who said they would send out an assessor to see if the bed was faulty and if so come and collect it and offer a replacement or refund. I asked for a refund. An assessor came to my home on the 21st Aug…
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Tesco Direct (Lack of) Customer Service
I guess I just need to rant :) but this also may be a warning for other prospective customers of Tesco. I bought a washing machine from Tesco Direct in January 2011. After 18 months it's started making a heck of a noise - loud metallic - you can hear it outside and across the street - definitely not good - sort of noise.…
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Phine wars (i)
If you are sick of all the nonsense being spouted pro and anti Apple and Samsung you might like this:
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Asda praise
Home delivery van broke down en route to me. Six choc ices I ordered had melted and the chocolate was cracked but I re-freezed them. The choc ices were fine to eat but not pretty! Phone to complain, was instantly refunded on all six (without my asking for a refund at all) and delivery charge refunded (ditto). No argument,…
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asda!
sorry this is a bit long..... i did my shopping in asda earlier on today came to £34.84 . I asked for a £20 itunes voucher for my son . paid for my shopping....£54.84 altogether. then the receipt came and it said activation failed! so the cashier was confused called for someone to help her out . Manager comes over and…
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Groupon '2nd class' meal tickets!!
been enjoying groupon now for a while, espically the groupon meals. unfortunatly the last 2 myself and the wife have been on have left a sour taste in our mouths. i understand some items on a menu may incur a supplement but the last indian we went to it would have been easy for the waiter to tell u what we could order! its…
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IKEA-daft delivery but fab customer services!
Had to post this as I've often heard rants about Ikea customer services from others! Took a large delivery of furniture and other items for sons new bedroom this afternoon which included a bed and mattress. Didn't realise until after they'd left that they'd sent me a more expensive range double mattress instead of a…
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Are Valued Opinions having a laugh with their surveys?
Not for the first time in the last few months have I received an invitation from Valued Opinions to take on of their surveys and been kicked out as "we have reached our quota." The thing I really want to vent about is that I have just had a survey which they say will take 20 minutes to complete. I have spent 15 minutes,…
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NEXT delivery double charge for postage!
Just venting on here to see if anyone else has had a similar problem with Next. I placed an order in store last Saturday and since the store didnt have it in stock I paid the delivery charge to have it sent to my home tomorrow ( wed) since then I've realised that I need another item so I rang customer services to explain I…
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My Student Accommodation
Just a vent about my student accommodation. Now its a privately run one and consists of loads of small 4-5 bedroom shared student type houses in a big complex. I booked with them 2 weeks ago and paid my deposit and rent instalment to move in starting from yesterday. Now I went on the site today as I have a friend who might…
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Sainsburys are FAB!
And I wont have a word said against them :rotfl: Sent an email to customer services on Saturday pm and got a nice reply this morning telling me what they were going to do and giving me a £10 voucher for my next shop. Isn't it nice when a big company does good?:T
