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Morrison's Cafe
Apart from the location of Morrison's cafes near to the tills - the beeps from which can be irritating - I like them and they serve very good meals at low prices. However , for the last two fridays I asked for fish and chips and was told that they had no fish left. I asked how come a supermarket with a large fish counter…
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John lewis
Just want to warn anyone considering buying a smaller electrical item requiring a guarantee from John Lewis that they may get a better guarantee deal buying from the internet. I know TVs etc have an automatic 5 year guarantee but smaller items vary as I found out. I bought an i-pod dock online with a two year guarantee and…
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TM Lewin - fabulous customer service
I just wanted to say I had absolutely stunning customer service from TM Lewin. I contacted them yesterday evening after purchasing several items in the morning. I had recieved a email response first thing in the morning with an immediate offer to sort the (very minor) issue in a very satifactory manner. Well done TM Lewin…
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how do i complain to asda?
hi this is my first post so unsure if its in the right place i just need some advice on how i log a complaint to asda i had my shopping delivered yesterday morning, a service which i regularly use, i put the shopping away as soon as it was delivered. later when i went to get out fish fingers for my childrens dinner i…
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Virgin Media departing customer con
Hi all, I am not sure if this has come up elsewhere because I did a forum search and only got one page of results and it wasn't on it (other 11 kept saying no searches found when I tried to go beyond page 1 of results). I have recently left Virgin Media. When I cancelled I gave my 30 days notice and the guy on the phone…
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What would you do if this happened?
I'm posting this for a friend as he doesn't know what to do and is very angry (which is an understatement). His wife ordered from an online store a copy of Alcoholics Anonymous Big Book. Clearly I don't need to go into the reasons why she ordered this. My mate took the package in and was horrified when he opened it to find…
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Local Toby Carvery Vent
Just a wee mini vent really to get it off my chest. Last night a group of us, 6 in total went to the local toby carvery and we all spend a bloomin fortune there on our wee girly nights out over the course of a year. We love the value for money and yummy grub lol. Last night after our meal we all ordered desserts and my…
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The Decking Firm
I recently (2 months ago) ordered some decking from 'the Decking Firm', part of 'AppleYard Ltd'. I had nothing but problems with them. They never delivered my decking, were impossible to get hold of, when they did answer, they took my order details and said they would call back in 15mins...then never did. They dont respond…
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ecogreenstore.co.uk AKA WooCoo warning
Their site is not secure; my info was stolen after using it and fraudulent activity recorded on my account. :/ Be very careful.
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Warning about Morrisons car park rip off and restricted length shopping time
In Morrisons FREE car park there are a few signs that state that you can only park for 2 hours. There are no ticket machines where you can buy a ticket, if in the unfortunate circumstances you are delayed whilst shopping, so you end up parked for 15 minutes longer than the 2 hours. You get back to your car and find out…
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Match.com: Crafty cupids
My friend convinced me that online dating was, far from being the sole domain of the desperate and weird, an excellent way to meet beautiful, normal women. I signed up for a free account with match.com and was happily inundated with messages from local lovelies. Tempted by the fact that the site offers a three day free…
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Quidco is a larf
Ive been a member of Quidco for a long while. Dont know why, but I think in hope of getting a good deal and the company being fair with me. Ive had several vodafone buys and the cashback must be at leat 200 quid. ive had several car insurance sales with cash back at least 150 quid. Never ever has any of these been paid to…
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post closed
vent finished :)
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3x Blueberry Bushes £4.98, free P&P - glitch? ORDERS NOT BEING HONOURED
This thread was moved to the Codes board, so some of you who ordered may not see the updates. I received this email today: And the 3 blueberry bushes have now gone up to £12.97. Original thread HERE :(
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Halifax - Avoid if you value customer service
I would really recommend avoiding Halifax. They have terrible customer service. This is probably too long for most to read. Summary is Halifax messed up when opening an account, and couldn't/wouldn't fix the problems and blamed me for the mess. I would be £100 down if I had not checked the statements. Scores out of 10 for…
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How long have you been on hold?
What's the longest time anyone has ever spent on hold calling a utility company or similar. This question is inspired by the 67 minutes and counting since I dialled the number for EDF (it's a freephone number and on speaker whilst I'm doing other things). Apparently every 30 seconds "my call has moved up the queue".
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Direct Line - Warning
Although direct line are often good as far as premiums are concerned, they have no idea about customer service and write threatening letters for very little reason. Our dog died in May and very upset we did think to stop the direct debit within a few weeks for our pet insurance policy. We forgot to write to Direct Line to…
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DVLA Swansea
As I am of a certain age I have to renew my driving licence every 3 years . I filled in an on line application on Monday, recieved the new photo licence today . How is that for service ?
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Esporta text spam
Hi, A few months ago I signed up online for a free 10 day pass with Esporta gyms. I never got the pass and despite ringing about it got absolutely nowhere, so I joined another gym instead. Ever since I keep getting texts from them about promo offers to join, probably once a week and all from different numbers. I've tried…
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Comet "Customer service"
I had to have a laptop replaced under a warranty by Comet. It had to be delivered (under T&Cs). So I spoke to the chap in the replacement department st choose the new machine. He told me it could be delivered on the following Sunday from 7am. I knew I would need to change two appointments (4 hrs) to ensure that I could be…
