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Can NTL do this?
A while back NTL upgraded all broadbands to 1mb free of charge. My dads was upgraded but then he got an email saying we were using the internet too much and therefore would be downgraded back to our old service. Now he found out that he is paying £17.99 for under 1mb broadband (not sure the exact speed but i think 750??)…
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London&Country Untrained Staff
Called L&C yesterday for a mortgage quote. She said I had to give her all the info on phone and somebody was going to call me back in few days. Sounded like unnecessary step in the process as the other guy could do it as well. But, anyway I agreed to it and started giving the details. She was such an impatient listener…
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Cresta hoidays & Ryanair
We have just had a 2 night break in Dublin, It was booked with Cresta who used Ryanair. At no point were we supplied baggage allowance details. We booked through Going Places who arranged the booking over the phone. Upon our return we had one suitcase holding the belongings of 2 adults & 1 infant. At Dublin airport we were…
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Royal Mail
Wife posted a letter today in our local box and forgot to put a stamp on it. Went back at 5pm when the collection took place and asked the postman if he could find the letter so she could stick the stamp on it. The letter was right at the bottom of the box but when he pulled it out he wouldn't let my wife stick the stamp…
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Screenselect prepay
Hi, this is my first post and i appologise if im in the wrong place. I need some advise please. I am a member with Screenselect and wanted to take advantage of there prepay offer. pay 12 months up front and get 4 months for free. I went throught the procedure only to find that it had selected 8 months prepay. I went back…
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NTL - Darwin was wrong
I've been a customer with NTL from around 1997 when it was Comcast cable. I took broadband in 2001 as one of the first to do so, having the service removed last year as I was not at home, but keeping the phone line going. I recently signed back up on a great offer £13.99 p/m for 1Mb and was given the option of 2Mb for an…
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first call breakdown cover
Hi All, First took out break down cover with first call 2 weeks ago after they gave us a good quote online.(or so i thought.) Other half broke down friday night on the m6 motorway (120 miles from home) and 100 miles to mine and first call came out within 40 mins. Had a look at the car and although it was a broken fan belt…
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Sky Accounts department are incompetent. Fact.
On the 4th June, I ordered Sky with Sky+ (before the free box offer) and paid £89 for a Sky+ box on my credit card (wise decision to use the c/card, this was). Arranged installation for the 24th June as it was the first Saturday I could get. All pleased and sorted. Engineer arrives (5 mins before his allotted time schedule…
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Alton Towers- Potentially Fatal Fault
My 18 year old son returned from a great day at ALTON TOWERS. I was looking thru the photos that he bought that were taken by th ALTON TOWERS "machinery" as you wizz around on Nemesis etc and i noticed that on the nemesis ride his seat belt was not fastened his friend next to him had his securely fastened. I ASKEd my son…
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newsagent so rude........
yesterday i popped into the town centre (bradford) and as our post office shuts at 12.30 i had missed it and had to go to the only newsagents that sold electric tokens for my meter.....i bought two magazines too as the guy is quite miserable and moans if you just go in for electric and that - he had the cheek once to say…
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Value Flora - ARRRRHH!!!!!
I purchased a bird of paradise flower, which arrived on Thursday. It is now virtually DEAD!! I have tried e-mailing them as it was not in a good state when I received it but have not had any reply. Does anyone have any experience of using Value Flora? Thanks in advance
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BT cancelling appointment
My OH was due to meet a BT engineer at our new house to set up our line. She took the day off work and an hour before he was due, he called and cancelled. We were then contacted by customer services who said the nearest appointment would be two weeks later! We are so fed up - just another show of shoddy service from a…
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Yahoo Users Compromised
Someone has recently broken into a Yahoo account, used the trusted status that user has with their contacts to persuade people to visit a web site which asks THEM for their Yahoo username and password, and so on, gathering Yahoo user IDs. They are now sending out Paypal phishing emails to those users, which link to…
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Halfords sat nav
Hope this is in the right place.. Bought a Garmin sat nav last week in Halfords Bedford store, I'm not from Bedford but was told any problems take it into your local shop. The thing keeps losing sattelite reception and doesn't always give warning before saying turn right/left now as you are passing the turn. Took it into…
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Found dead fly in tinned fish!
What should I do. Do I just post the tin with the fly in it back to the manufacturer with a letter of complaint? Tried phoning them but just answerphone. My son was half way through eating the fish when he noticed the fly. Looks like a foreign variety. Yuk! :o
