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Sky Out Of Contract 1 Month But Moving
I am hoping for some advice. I have been with Sky and am paying £96 PCM. I have contacted them to cancel and they have offered a reduction to my bill to £82.50. I have two questions: 1 - I am moving soon and when I do I would rather go to virgin (not available at my current address). I am concerned about signing up to…
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Sky TV without a dish
Hi, Sky were advertising over a year ago that they were planning on making it possible for customers to have Sky TV via their broadband, and there would be no need for a dish, but development for this seems to have gone quiet. Does anyone know is this still happening or has Sky abandoned this idea?
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Broadband, phone and TV firms must now warn you when you're out of contract – but don't wait
Broadband, TV, mobile and home-phone companies must alert customers when they're close to the end of their contract or out of contract under new rules from the regulator, aimed at preventing people from lingering on rip-off deals. But the best prices are still to be found by those who take action – and switch. Read the…
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Mis-Sold Sky Protect - can I get a refund
I took out Sky TV with Sky Q boxes back in April 2018 and soon after was approached by Sky Protect giving me the hard sell on their policy which I took out in May 2018. As part of the original Protect policy I could add 2 additional pieces of equipment which were a TV and an iPad (which incidentally were already covered…
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Getting on to Telephone Preference Service
Is there a phone number I can phone to put an elderly relative on this. I suspect the 03 number is automated which may cause confusion. Any tips?
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BT to hit many broadband, landline and mobile customers with mid-contract price rises next month
Some BT customers will see the cost of their broadband, mobile and landline monthly plans go up by 1.3% in March even if they're still within their minimum contract term, MoneySavingExpert.com can reveal... Read the full story: 'BT to hit many broadband, landline and mobile customers with mid-contract price rises next…
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Moved: O2 travel query
This discussion has been moved.
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Cancelled Sky Q - Do they have to have the box back?
I have decided to cancel Sky Q and use Freesat instead as couldn't justify spending £76 a month for TV, but they have asked for the box back. Is this correct? I thought that when you take out Sky Q you pay a fee for the box at the start? They have sent me packaging to send it back, but just wondering if anyone ever does…
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Has virgin media sold our contact details on
We never use the landline only to call virgin media when we need to. We have never given the number out to anyone. We have suddenly we have started having nuisance calls. One being a scam, claiming that the internet is being suspended due to illegal activity. Press 1 now to cancel this. (This one is an unknown number) The…
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Virgin are making my life so difficult!
I signed up for a contract in November 2019 for £75. They keep taking £123 saying this is what my contract is. I have my contract in front of me. After some time of back and forth they decide they can in fact see my contract of £75 a month. The first month I called they credited my account BUT THEN sent me a red letter…
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When you think virgin media haggling suceeded but it didnt
Hi everyone, i need advice as this already happened to me few times. I dont have problems haggling but not sure what to do after. Basically i am beeing conned for second time by virgin media. My problem is during haggling trying to reduce your bill i always ask if i can get new contract in email with reduced price and…
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Broadband provider blackmail
A few times a year our WiFi grinds to a halt. We think it’s caused by the wet/windy weather getting into a comms box on a telegraph pole on our property. In the past a previous broadband provider sent an engineer out who said it was our fault because the lower branches of a tree on our property could have reached this…