-
Market research calls / TPS
Hi Not sure if this is the right place for this but...... Is there a law/guidelines to what time Market Research Companies can make calls ? Is there a time they should not call before or after? And why does TPS not cover Market Research calls ? I'm probably being a bit unreasonable but just had a market research call after…
-
BT Phone/BBand renew or go to sky?
Bt have let me know that the line rental saver is due for renewal next month so called and want a deal on the BBand before I agree. They have only offered me the same as last year at £13.65 unlimited but this year only weekend calls not evening and weekends do £15.65 for same as last year, plus the £141 line rental. Plus…
-
Splitting BT account
Hi, I have two home phone lines on the one BT account, it goes back to the days when I had Home Highway and I had one number and my parents another, when I went broadband I got a second line installed to keep the second number. My broadband is with PlusNet and I'm looking to move the line with broadband over to PlusNet I…
-
Will moving to Sky talk effect Sky TV in anyway?
Hi there, I have Sky TV/Broadband & BT calls & Line. I want to move from BT to Sky Talk/Line as its cheaper. I do not use talk at all, but understand I have to have it for the broadband. What I would like to know before I call them is will it effect my Sky Tv in anyway? Ie if I want to cancel sky tv in a few months would I…
-
Unwanted calls
I'm sure this is a frequent topic on here, but I'm getting loads of unwanted calls. I took out Virgin Media and just plugged my phone in last night. So far I've had THREE unwanted calls in the one day which is just ridiculous. My partner is just out of hospital with our 4 day old baby and the last thing we want is PPI…
-
MSE News: Nuisance calls: TalkTalk to block numbers as MPs demand action
"TalkTalk home phone customers will have more power to stop nuisance and scam calls, including those from overseas..." Read the full story: Nuisance calls: TalkTalk to block numbers as MPs demand action Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read…
-
Help with bt phone line
Are there any Bt representatives about ? My elderly father is having trouble with his phone line , he can make calls but no one can ring him as it goes straight to bt answer phone, when he rang the help line they have told him he is not a BT customer, he has recently upgraded his package to include BT broadband.
-
Best option for landline only
My MIL does not have broadband and never will!!! So I am trying to find the best deal for her. She would prefer to have all calls included in the cost. She is currently with BT. Any suggestions would be gratefully received. Thanks
-
Extend Ring Time To Allow Use of Call Monitoring
Hi, Is there any way to extend the ring time on my land line before the voicemail kicks in? It is currently about 20 seconds and I need to set my answering machine & call monitoring system to a shorter time so that it gets in first, so it is set to 15 seconds which is virtually useless. I know I can switch off the…
-
can hear someone dialling in when I am on phone line?!
Hello, On our work landline, on nearly every call we make, at a random point it sounds like someone has picked up an extension of the phone and is dialling a number, then hangs up. I am currently on hold to the phone provider and it has happened about ten times whilst I am on hold! They say that there is no fault on the…
-
Can BT refuse to refund overpayment until final bill produced?
Hi My service with BT terminated on 22 October. The final bill was dated 19 October for the period to 19 November. I phoned BT to explain that my service had terminated and they cancelled the DD and told me to just wait for the final bill. A few days later a letter arrived from BT telling us to pay or have the service…
-
TalkTalk credit limit help
Just looking for some advice, what it is, is that I had a credit limit of £250.00 but I haven't checked it for a while but this morning I was shocked to find it gone down to £55.00, does anyone know why its gone down? I haven't been charged for any calls as I don't stay on for so long and I don't ring mobile numbers, also…
-
Transfered BT calls
if a bt landline call I make is transferred to a mobile, do I get charged as if I called a mobile? Thank you.
-
Changing supplier and cancellation costs
Hi all I'm currently paying BT about £19 a month for Line Rental and evening/weekend calls and plusnet £8 for basic broadband. I've decided this is too much:money: and so am looking to move (probably to Tesco for the £16.90 deal). BT have told me that I need to give 30 days notice, and plusnet have said that if I move with…
-
BT prepaid line rental / calling plan
I had signed up to a prepaid 12 month line rental plan with BT which expires on 18th April 2013. I was informed that the free evening & weekend calling plan is coming to an end. As I don't wish to continue with this, I was expecting to be able to continue on a basic package. However BT call centre staff member stated I…
-
BT caller display - caller's number always hidden unless caller has a UK number
At a time when BT is unreasonably introducing a charge for caller display (unlike the mobile networks), I have discovered that BT never displays the caller's number unless the caller has a UK number. The same applies to any company using BT's infrastructure. After I noticed this, I did some simple tests. If I make a call…
-
No £70 voucher with Talk Talks cheap offer
hi signed up for the phone broadband package which should give a £70 shopping voucher, now talk talk say because I had to have a line reconnected(which was free) there is no voucher, and that this should have been flagged up at the time of order. Has anyone had similar experiences. Thanks Phil
-
To TalkTalk or not to TalkTalk
Need to make the decision this week. Currently with BT/Primus/18185/EE. Do I go to TalkTalk or not ? Over the years I have been put off going for an "all in one" provider because of no flexibility but with the up coming BT increases and possible changing of the universal service obligation I am having a re think. I will…
-
Can I have a home phone number without a homephone?
Hi all I want to ditch the house phone due to rising costs, but I'd like to still have a home phone number (when it's rang I'd like it to divert to my mobile). Is this possible? Thanks
-
Sky Talk 'Anytime'. Check your bills.
If you are on Sky Talk 'Anytime', it might pay to check your bill. Checked mine tonight and discovered that they were charging me for 0845 numbers which are actually inclusive on this package. Quick query via 'Livechat' & they sorted it out and arranged a refund.
