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Virgin Media 0844 ripoff
Just looked at my bill at an 0844 number I called which was supposed to be 1p/min (that's what BT charge at least) - but Virgin charge me 5p per minute! I could understand if it were say 2p - i.e. double. But 5x time price BT charge? Makes me think if I should re-think my whole tv/phone/broadband setup and go elsewhere -…
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o2 moving into landline market ?
i have heard that o2 are to start selling home phone packages, does anybody know when is going to start and how much the anytime package will be ? i am currently an o2 broadband/mobile customer
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Skype Out revisited - unlimited worldwide calls £8 per month all in
Lately I found that calls to Asia via Skype Out have improved a lot compared to a year or 2 ago. Now they are loud & clear & connect nearly every time. So am now testing the Monthly Unlimited World subscription. This especially as 18185 or the 0844 equivalents have been resulting an an annoying large number of 10p (after…
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WARNING RE BT and NEW PHONE NUMBERS
Just a warning to you all if you are thinking of changing your telephone number with BT. I have just had my x-directory telephone number changed because Yell.Com decided to publish it as a business (it isn't). It all went ahead today and now I am having phone calls from companies who sell businesses .... I have phoned some…
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BT Cancellation charges.
My Son has just moved house and obviously wanted to cancel his landline contract with BT. He originally had a 1 year contract which had ended so he did not expect a problem. However, they are saying he needs to pay a £120.00 cancellation charge as he is still in contract. Apparently if he continues past the first year he…
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Switching home phone provider
Hello, We're looking to change home phone provider from Sky to Primus and was wondering if anyone can help with a few questions as this is the first time I've switched. * Do we get to keep the same phone number? * Will we be without a phone line for any period of time? * When I switched energy provider my new provider…
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BT Evening & Weekend calls - contract
Hi Can anyone help ! Just had phone bill £51.10 - £4.60 worth calls only Called pipex (internet) can cut costs Just had another bill £36.77 for apparantly beaking a weekend/evening contract ! renewable Sept (I`ve been with BT years had no idea) How do I stand regarding this ?
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Bogus phone calls
Just got my Virgin ebill and noticed several calls to 0845 122 1609 which wasn't familiar. I googled it and it's a Men's Information Line (battered husbands???) which I certainly didn't make. I'm a single woman! I contacted Virgin immediately who advised that if I wanted it checked I would have to pay them £99 fee for an…
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Cold Calls
Hi there Just a query to see if anyone else has had this. Tonight I had a call from a foreign cold caller. They asked for me, and then whether I had Sky TV, which I was caught off guard and answered. He then said 'Thanks for taking part in our survey. I started to say what survey? i havnt agreed on anything yet, but he…
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Primus
I joiend Primus earlier this month due to be with them tomorrow I selected option for free evening/weekend calls with no fee and still keep landline with BT, I did say this on phone to them that I wanted only CPS I just checked there web site and its been updated but no option other than landline with them now I am hoping…
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Phone/Broadband Problem
Hi, I have had a stinker. Following nearly two years of trying to get Pipex to charge me the agreed rate for my broadband I finally gave up and called for a MAC Code. I was persuaded to stay with a new, better package. My existing line provider, (Talk Talk), then called to say that there would be a charge to terminate my…
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bt move goal posts
I am currently on bt plan eve and weekends. now they have gone fron 6-6 7-7 effectively barring the hour I make most calls can I switch supplier mid contract without paying a penalty thanks
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BT Phone Line Hijacked!
Hi, I need some urgent advice. Premium rate calls have been made on our phone line and we have not made them? What can we do as they appear on our bill? Thanks.
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New Line
Hello, Quick question: I have just moved in to a new house and require internet. Because I am not in a cable area I will need my phone line installed for ADSL. To my knowledge there are two options; 1) Bundle it with either BT, Sky or Talk Talk. 2) Get the line installed with BT or Primus and add the broadband on top of…
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BT Unlimited Evening & Weekend Plan at no extra cost – billing scandal
The plan is called Unlimited Evening & Weekend Plan at no extra cost. You’d expect it to do exactly what is says wouldn’t you? Well I did, and that was what I was promised in return for agreeing to a 12 month contract (renewable) It even suggests it’s available at the same price as their basic line rental on numerous…
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MSE News: Government shelves broadband tax plan
This is the discussion thread for the following MSE News Story: "The Government has scrapped its proposed broadband tax, pending the election result ..." Read the full story: Government shelves broadband tax plan
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BT contract end
Hello all, I have a BT phone service, broadband and vision service and I want to know how long I have left on my contract for all three services. Is there anyway I can find out online etc or is the best thing just to give BT a ring and find out? Cheers for your help.
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Home Phones
:(Completely baffled by home phone options - only ever had BT. Can I use 18185 override provider as well as Primus for cheap line rental???? Is it worth the hassle? Appreciate any help out of the quagmire. Val
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BT - 12 Month Contract + Moving Home
Hi All, I know BT contracts have been discussed at legnth, but couldn't find any situation exactly like mine. Basically I signed up to the BT Evenings and Weekends package on the 12-month renewable contract, and got the letter a month ago saying you will automatically be signed up for another 12 months, which was fine.…
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Unsolicited phone call to children
Hi My husband received a phone call earlier on this evening. The caller said that they wanted to do a telephone survey with a 12 to 14 year old in the household (we think regarding IBM but that may not be right). My husband said that the children were in bed. Does anyone know if this is legal or not? I will not allow them…
