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Want to change home phone contract but confused!
Hi all, We currently are on BT free evening and weekends and for some reason, we don't even use the phone that much but our bill always seems to be much higher than you'd expect. This is despite my mum deliberately holding back on its use to keep the bill down. Well now mum is annoyed and wants to be able to speak and she…
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Primus Home Saver
Hi, I am thinking of signing up for this service, but noticed that it is a 12 month contract. Does anyone know what would happen if you moved house? Could you terminate the contract early or would there be any penalties payable? Any help would be much appreciated.
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Anyone using "Skype to Go" ?
This is where a Skype subscriber (or someone who has credit with Skype) sets up a special UK number that can be called using mobile inclusive minutes to then make say. international outbound calls using their Skype account. Anyone tried this? What are the limitations?
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Skype- I'm new and confused!
Hello, I just downloaded Skype to use to phone a friend (that sounds like I'm on who wants to be a millionaire!), I'm sure a couple of years back I saw a set of 2 phones on here for around £20 but i googled it and its bringing up expensive ones and mobile phones and contracts- I thought you just plugged them in!! I don't…
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Quick question re BT contract, new connection and moving.
I am currently a BT phone and broadband customer with time still to serve on my contracts. I'm soon to move house and know that I can transfer my BT accounts to my new home. However, my new house doesn't have a BT line (heaven knows who the supplier is). BT initially told me it would cost £124.99 to install a new line.…
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Sky Line Rental and Moving House
Hi, I am moving into a house which is a BT broadband customer and a Sky HD TV customer. I would like to get line rental, telephone, and TV from Sky. I would also like the service on the day I move in as there is no mobile connectivity for my rural home (I only just get broadband!). Can you give me any advice how to arrange…
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BT---the small-print, keep-it-dark experts
:mad: Not alone, I'm sure, I recently had a letter from BT offering me wunderbar savings on their broadband. Below the puff on that topic came "Some changes to your BT service" telling me that from April 1st the evening call period (no mention of the alarm-bell word "phone", though I grant one cd infer that) would change…
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phone line - 6 month contract?
Hi, I'm moving out of my family home into my own flat and need a telephone line. The only ones i can find are ones with 12/18 month minimum contracts. Are there any you know of with a 6 month minimum contract as my tenancy is 6 months (unless they renew it in 6 months time). Does that make sense? Thanks :)
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Can I leave BT???
Hi Everyone, I am a BT customer on a rolling 12 month contract so that I get free evenings and weekend calls. As they have chaged the terms and conditions of the agrement by changing the "off peak" times can I say that have broke the contract and leave them? I want to change to primus. Regards
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Post Office Home Phone Overcharging
Our latest bill shows a 'billing refund' together with a note stating I have so far been unable to find any further information on this but presumably all Post Office Home Phone customers are affected. We often think our bill is larger than it should be ... turns out we were right! Of course there really is no way to check…
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There maybe trouble ahead...more BT woe !!!!
Following serious illness and hospitalisation I was unable to pay a £28 bill on time.[FONT="] As a result I was disconnected and the charges piled up into hundreds. I took the matter to OTELO. After reviewing the matter, OTELO has instructed BT to reconnect my line and remove the outstanding debt. . I was also awarded…
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BT - Switching calls back to them fiasco. BT Representative Advice?
BT Representative...If you read this, can you offer any advice please? Two weeks ago, my son filled in his details on the 'Switch your calls back to BT' form on their website. His line rental and broadband was already with them, it was just a matter of switching back his calls from Talk Talk. He received an email…
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BT Overcharge GRRRRR
I know this has been talked about on here in previous months, but I just received a monthly bill from BT which is almost double my normal payment - this is due to their balancing/top-up/updating/rip-off charge that they've levied in order to synchronise the billing and usage dates... I have been charged an extra 23 days,…
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Primus Home Phone Max - Free anytime UK calls, too good to be true?
Hi I was on a price comparison site and came across a company called Primus who offer a "Primus Home Phone Max" package where you get free UK daytime, evening, and weekend calls for a monthly fee of £2.89 and a line rental £10.99. They also have a good user rating, 4 stars out of 5 (97 reviews)! It appears to good to be…
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Dialler for 18185
I have a old Dataflex dialler i got some years ago thats programmed to dial 18866 which isn't so cheap anymore, I wondered if anyone knows if these can be reprogrammed to dial 18185 or what would be the cheapest dialler that could do it, I dint need anything fancy just dial the prefix.
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Sky Customer Relations are ignoring me
We signed up to Sky Talk a while ago and have been having problems - I wrote another thread about the details of the problem if you're interested. Basically Caller Display doesn't work. We've been through all the troubleshooting with them and they now want to send someone from BT Openreach to look at the equipment. They…
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BT fault reporting
What a nightmare I've had tonight on behalf of a friend.He asked me to report a faulty line via the 0800800151 number.I was on hold for 15/20mins and again after I hung up and tried again ABSOLUTE DISGRACE BRITISH TELECOM-Get your act together
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Tesco Internet Phone Service Stopping -April 27th 2010
Just received an email from Tesco Internet Phone services. The service is going to stop from 27th April 2010. "We are writing to let you know that from 27th April 2010, we will no longer be providing Tesco internet phone and Talk Wi-fi services. This is due to a number of factors that impact the service we provide to you,…
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BT or Primus for line rental?
To explain my current situation:- I’m paying line rental to BT at £11.54 per month and also have Sky Talk Unlimited. I wish to retain Sky Talk, as I make a lot of local calls and as I also have Sky broadband (having Sky Talk means a reduction in the price of Sky broadband). I’m looking for a way to reduce the cost of line…
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Primus
My internet provider, Be There, has told me they cannot provide my internet if I switch to Primus for my phone line and I seem to remember that a BT line was one of their requirements when I first went with them. So, I contacted BT and told them I was thinking of switching to Primus and could BT match the Primus offer, it…
