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Abbey National fined for making silent calls.
"Abbey, the UK bank owned by Spain's Santander, is being fined £30,000 by the telecoms watchdog for causing distress to its customers with silent marketing calls. The problem occurs when an automatic dialling system rings a large number of people simultaneously, and too many pick up for them all to be connected to an…
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BT recurring continuous authority
I have been paying a monthly (paperless) bill to BT by recurring continuous authority via my credit card in the mistaken belief that it was saving me money. Not so. Only direct debits get the money saved. Why - if they are still collecting in the same way? Any advice gratefully received. Euphrosene
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dell numbers which are not 0870
Hi, The dell uk xps technical numbers are all 0870 does anyone have another number cheers:T
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renting for 6 months
Hello All, i'm moving onto a rented house for six months, any idea how i can get a six month contract for telephone? cheers
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sky talk tragedy help needed asap
I took sky up on their offer for free sky+ and talk anytime. The only fault i had with sky is that they do not offer online or itemised billing for the telephone service. Things went well until i paid my bill late :eek: and all my services had been disconnected. Within 5 hours of disconnection i called sky on 08702…
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BT Line not quite disconnected
I gave in my 14 days notice to BT, as I now have a cable phone. Since my disconnection date, my BT line still has a dial tone, although it won't let me dial out. Is this normal? Is it still enabled for 999 perhaps? Thanks
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???Can I have PRIMUS and BT Free Call Mobile
:question: Hi Can someone advise me here. I have my CPS with Primus and line rental with BT. I have asked BT if I can have the free BT Call Mobile added . The deal is people can have this if they sign for 12 months free weekend calls. This offer runs till 31 March.(normal price £4.50 pq) BT say I cannot have free Call…
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Please Help!
I am faced with quite a problem. I could not find a board that would apply to all these so I though I would put it here. I have a contract out with BT for phone line rental, O2 Broadband and Sky for my digital TV in my current house. When i took the house i was told that it would be a 6 month rolling contract meaning that…
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Changing To BT
I am currently with Virgin Media paying around £55 per month for phone, broadband and the most basic tv. I have an o2 mobile contract and saw that i can get broadband through them for £7.50 per month. However i need to have a BT line and after ringing BT to have a BT line put in it would cost me £125. The other problem is…
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Virgin media
Just wondered if anyone had experience on getting their prices down. Really happy with their service, internet is fab compared to our last provider. Just wondered if there was a mimimum contract (doesn't say it in my paperwork) and whether I could apply for one of their new customer products??? Thanks, Lorna
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Help canceling BT talk plan
Hi, Can anyone help? I have had line rental from BT for the last year and in Jan i got a call from a very pushy british salesman who said he could save me money by upping my call plan, he promised i'd get free calls and a package to suit me, however when the paperwork arrived i realised this wasn't the case at all and they…
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Ban premium rate numbers how many times do you have to be caught out?
Ban premium rate numbers how many times do you have to be caught out? :money: sign the petition online. it only takes a minute http://petitions.pm.gov.uk/Premiumban/ If this is post is in the wrong section my apologies. Critical1
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mobiles from homephone
I hope I'm in the right place for this post as a new member!! I have just got my new V4 dialler up and running on the "Heinz" program. Are all outward calls to mobiles routed through 18185? Can you use the Primus Mobile2 program during the day? Do outward calls to mobiles automatically get switched to Primus in the evening…
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Clear Answer on behalf of Carphone Warehouse
I have been getting up six calls a day from 01133902021. Most times when I answer the call, I get a recorded message saying 'You have been called today by Clear Answer on behalf of Carphone Warehouse. There is nothing to worry about and we will endevour to contact you again'. This has been going on for a couple of weeks…
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BT not signing for recorded delverys
After sending 3 recorded delvery letters to 2 diffrent BT addresses and getting non signed for it looks like BT just doesn't sign for such letters. Royal Mail clearly go along with this by allowing them to get away with it. So much for the advice given to send as part of the disputs process recored letters!
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BT Customer Service question
I'm having a few billing issues with BT right now and wondered if any of you have found the best method of dealing with BT? I have called customer services three times this morning and been passed around several departments - nobody wants to own the problem, plus I'm having to repeat a long and complicated story each time.…
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Another BT Nightmare
:mad::mad: This is my personal review of BT as they are giving me such grief.I decided about 6 weeks ago to spend a bit of time finding out the best rates around at the moment,and thanks to some very bright people on this forum found there was a lot better rates going than the outragous prices Bt was charging, also in the…
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ntl charge for engaged message
I'm an ntl/virgin media customer and to let other customers know that when u phone any other phone which is engaged virgin media play an automated message informing u of this because as educated individuals we dont understand what the engaged tone means ( sorry for the sarcasim ) and they charge us 9p for the privalage for…
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HUGE PROBLEM with Talk Talk... could involved court
Hi Everyone I called up on behalf of my mother for one of talk talks packages. I gave my mums details on the phone as as far as we were concerned it was in her name. She decided around 10 days into the 14 day grace period she did not want it. So we had calls back and forth, and we could not get the bank details right, we…
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BT landline 12 month contract?
hi, i moved into rented property back in September 2007.i phoned BT to get the phone line activated. i will be moving out in July when my student placement finishes and want to cancel my bt line - i dont know if im on a monthly basis or 12 month contract? i havent signed anything and just phoned them up to get the line…
