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car insurance fault (non fault) claim
HI I need some advise please, in august 2018 my house was burgled and my car was stolen, it was recovered the next day but was deemed a total loss to the tune of £7k, an offender has been identified cctv footage from our home and is due in crown court in December this year (overwhelming evidence but the tool has gone not…
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Driving on an Australian licence
My brother moved to Australia when he was about 6 with he's family. He came over for a month visit and insured a car to drive. The insurance have written saying he can drive on it for 12 months but since he's been a resident since 1993 when he was born they'll cancel the insurance. He's plan was to come back in august on a…
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Car door opened onto someone else’s
Hello! New poster so please forgive me... I opened our rear door onto someone else’s car earlier and being, it would seem, too honest, told them about it (they are an acquaintance). There is a small chip about 3mm long and not as wide which is barely visible and as far as I can tell it doesn’t go down to the metalwork (it…
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Phoenix Commercial Collection
Hi, I received a letter today from Phoenix Commercial Collection Ltd (on behalf of Richmond Council) saying I have not paid a fine using the bus lane at Kew Road (A316) on 27/08/2018 (August Bank Holiday Monday). The bus lane usage times are Mon-Fri 7am-10am AND 4pm-7pm. I think I may have used the bus lane that day…
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Cheapest way of owning a company car
Hi there, I am the MD of a company which is, at the moment, only me. I need a car and am trying to figure the best way to do it at little or no cost to me personally (appreciate it needs to cost the business something) I need it for business use and will not use it for personal reasons in theory, although it will be…
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How soon should a speeding fine come through?
I know there is a 14-day window in which you have to be notified of a speeding offence (and that the day of the offence is 'day 0' etc), but I what I would like to know is how quickly in practice do such things actually arrive. I am very stressed because I think I was caught by a van camera and am expecting a fine, and…
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Disabled access no longer required.
If you were to buy a house, that the previous owner had been disabled and had marking done, along with a wall plaque and you were NOT disabled, then presumably you wouldn't be able to park on that spot, even though it had been assigned for that house, which was now yours. Is it possible to have the makings removed, even if…
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Driver reversed into me from driveway
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Fiesta 2006 diesel major coolant leak
Hello everyone I have an 06 plate 1.4 litre diesel fiesta. When I top up with coolant it drips out very quickly, I have researched and found many videos of how to change the thermostat housing but the coolant is leaking way too fast for it to be coming from the thermostat housing. The drip falls from around the gearbox…
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Can I be charged an admin fee for a retrospective change in price for car insurance?
Hello all, I am after some advice as to whether its worth complaining about a £30 admin fee for a retrospective change to my policy made by the company. Do you feel that this is an unfair charge for a mistake they have made themselves?
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Advice needed: Changing the car
Looking for some advice. At the moment I drive an 11-year-old 1.25 petrol Fiesta which has just ticked over 106k miles; I've owned it for 8 years. My commute is about 100 miles per day, 4 days a week, and the Fiesta can be really uncomfortable and a chore to drive on the motorway all the time. I'm thinking of changing the…
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Consumer rights. Bough a faulty vehicle
Hi all, I am new to the forum I live in Scotland. So yesterday (18/05/19) I have bough a vehicle from a small garage/car dealer. I test drove it last week and it was all fine. I asked the garage to replace the timing belt kit along with water pump (at my cost) as there were no proof of when it was done in the past. The…
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Courtesy car damage insurance issues
Hello I am hoping you lovely people can offer me some advice. A friend of mine took their car into be repaired at a local dealer under warranty and had a Courtesy car to get to work and back. Sadly , They damaged the Dealer’s car.That has not disputed and accept they need to pay for the damage and have told the dealer in…
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Have I had my moneys worth?
Hello, I've had my current car for 16 years now. Paid £10K when bought. Question is do you think I've had my moenys worth, as I fancy changin it. Should get 1 to 2K in part exchange.
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10 years corsa diesel - exhaust
It has mentioned on MOT since 2014 2014 - rear exhaust box corroded 2017 - nearside rear exhaust box casing corroded 2018 - rear exhaust has minor leak of exhaust gases back box corroded 2019 - exhaust back box deteriorated https://ibb.co/nL5WTjH By looking at the picture, how long has it got left? Quoted to 'renew the…
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Autoaid price increase £48 to £60 .. timing ??
went on their website on monday 13th to order at £48 pre the "order before price increase ,by 11.59pm tues 14 may" as mentioned on this site............ to discover price had already gone up. Came on mse site which said "it has been pulled early" . Emailed Autoaid to voice displeasure .... their reply ... "Thank you for…
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Voluntary Termination - Mercedes Finance - Close to Monthly Payment Date
I know there are a few threads about this, but I couldn’t find a specific answer to my questions in any of them. Apologies if I have missed them if they exist. I have a car on PCP with Mercedes Finance, on a 48-month agreement, with 6 payments left to make until the end of the agreement. I have verified that I have already…
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New car problem
Can someone please advise me on this Two weeks ago I agreed to buy a car from my local garage I traded in my own car, a price was agreed on and I paid a deposit. Paper work all sign by both me and the salesman. Yesterday I went to collect my new card both me and the same sales guy signed all the papers and I paid the…
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Arnold Clark AutoCare
Hi I was wondering if anybody could help me with this query please I took out an Arnold Clark warranty called AutoCare when I brought my car with them and now have a problem with my car gearbox. The mechanic seems to think it's a problem with the selector tower or could be a gearbox failure, still has to do a more thorough…
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urgent help needed with car buying for young driver and insurance
Hi, I hope someone is able to help me here, as I am totally confused right now. My 17 yr old son is doing his driving test soon and my car broke down beyond repair. So I need a new car which will be suitable for both of us as I can't afford two cars. It will be my car, but he will use it as well to practise driving and…
