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Contesting end of lease charges or not?
Hi I returned my Citroen lease car 10 weeks ago and have only just received a bill for £500. Are they within a reasonable time period? Also there was some damage to the car (a scratch) that is definitely chargeable by about £200 from the estimates I had. I disputed the condition report (as recommended by the inspector at…
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Lease Car Insurance Question
I took out an insurance on my newly leased car. The insurance documents state the following: Legal Owner - LEASED Registered Keeper - (Blank) Main Driver / Policyholder - (My Name) My leasing / Finance company wants their name to appear in the document. I spoke with my current provider (Hastings) and they seem to be…
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Help with car problems
Hi, My dad bought a used Mondeo from a main ford dealer and its still within the 3 month warranty. Its a 2012 TDCi model however it has some very noticeable whistling coming from the turbo, there is also movement in the doors. He has taken it back and had the mechanics take a look, both have openly said to my dad that the…
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PPS Summons
Hi. I have received a court summons from the Public Prosecutions Service accusing me of driving without due care and attention. It was a very minor accident at 7.30am on a dark November morning where I was turning in to a side street in order to find a car parking space before work. A motor cyclist seemingly came out of…
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Recommend me a car please
It seems to me that it's much easier to buy a new car on PCP than it is second hand, as I just went to Nissan and pointed. However, PCP is no longer for me and at the start of June I'll be buying something well-used. A family member will help me when it comes to actually finding cars to go and see/buying one as he's…
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New Speeding Fines
I was caught speeding on 10/4/17 and received a Notice of Intended Prosecution today. The new fine system starts this Monday 24/4/17. Will a fine be calculated on the date of the offence (10/4/17) or the date of conviction? I'm a bit confused because on the back of the NIP is states that the fixed penalty procedures…
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Insurance Question
Hi MSE. I have a question I'm hoping you can help me with. Up until very recently, I owned a BMW and my wife a Mini - both insured fully-comp. I've just bought a Peugeot and the BMW will become my wife's. I have updated our insurance policies so that the Peugeot is my main car and the BMW is my wife's. We haven't yet…
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Reimbursement of labour costs for faulty parts
howdy - i bought a new Bosch starter motor from EuroCarParts and had a mechanic round to replace the faulty one in the car. After spending 3 and a bit hours taking out the old one and replacing it, he found out that it is faulty... which means another one will need ordering (and another 3+hrs labour of replacing it again).…
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Garage will not accept credit card
My local garage owner said he would accept a debit card payment on a repair, and now says his machine is broken. He's also threatening to sell the car if I don't pay up by cash or BACS - which I think is illegal as I'm not disputing the bill and just want to settle up and get my car back. I just want some protection on…
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Council Parking.
Living just outside Hastings we sometimes go to a car park in the Old Town to take MIL for a fish and chip supper. Previously the car park was nearly full and throngs of people in the area. Good car park because it was £1 from 6pm. Now its changed to £1.70/hour till 09.30 and the car park was very nearly empty , pubs…
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Double outstanding hpi finances showing?
Hi. I'm looking to buy a car from a largish (Brayley, Milton Keynes) Mazda dealer. A RAC check shows two lots of outstanding finance, as so:- Unit Stocking HONDA FINANCE EUROPE (UNIT STOCKING) Date:20-03-2017Demonstration Stocking LOMBARD SPECIAL SCHEMES Date: 31-03-2016 One outstanding item would be worrying, but…
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Urgent help - car hire damage (UK)
I hired out a car with easirent just for 2 days locally in UK as I do not have my own car. Whilst I was out shopping today, I returned to the car (Fiat 500x) and it has its rear right hand side bumper on the corner dented in. I have no idea where or how the damage occurred and I'm fairly confident I didn't do it myself!!…
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Refund entitlement on a 2nd hand diesel car bought yesterday
Hi, Bit of a long shot but our beloved 10 year old car died on us, automatic gearbox packed up. We need a car as we have a little baby boy with lot's of hospital appointments to get to, so looked at several replacements. Ended up buying a nice (bigger) Vauxhall Meriva but it was a diesel. Never had a diesel before but we…
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Car failed MOT. Is garage being honest?
My car was due a recall for the airbag,. So I booked it in at my nearest Honda main dealer and thought I may as well get the MOT done too. They failed the MOT stating the front lower control arm compliances bushes split. They also suggested to replace both from drop links. They quoted £480 for the repair including VAT!!…
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Returning a used car within 30 days - Long distance.
Hi All, Hoping someone can offer some advice. I paid 18k for a 3 year old car just under two weeks ago from a dealer. I had to travel quite a distance (about 3.5 hours) to view and collect the car. Over the course of a couple of days after collecting the car (including the day driving it back) I noticed a vibration at…
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Dvla drug test advice needed
Hi, I'm just after some advice as I can't find any specific answer on the web, I was banned from driving in march 2016 for dangerous driving, I wasn't under the influence of anything I just had a text from my daughter that my son in law had just beaten up my daughter so lost the plot jumped into my beloved Bmw 5 series…
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Car not as described
Ok, this is a fairly long post so please bear with! but I bought a car from a trader 2 months or so ago, had issue pretty much straightaway with car bellowing out smoke every now and again. Long story short I took to BMW (off my own back to look at, purely because when car went back to have window switch fitted I was…
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Do I have an Aa complaint ??
I am just after a bit of advice regarding something that is still ongoing as i type this. I broke down yesterday at 11am i called the AA and they sent a patrol out to me within 15 minutes (amazed) The patrol couldn't fix the problem so it needed to be recovered to a garage and a recovery van turned up by 12:20 (amazed…
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MSE News: Tough new penalties for speeding to be rolled out next week
Motorists caught driving well over the speed limit will be slapped with fines of up to 175% of their weekly income...Read the full story: 'Tough new penalties for speeding to be rolled out next week' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our…
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Faulty car from Dealer
I've bought a 2nd hand car from a dealer...upon collecting and paying we found all brake light bulbs needed replacing,that was done at a garage before we could drive home. I paid and didn't worry about costs...then we found out headlights were same and needed other work to fix headlights,this was only found when we went to…
