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Iphone 11 Refund
For anyone like me who bought the Iphone 11 just before the price drop I found this on their website. Pricing Should Apple reduce its price on any Apple branded product within fourteen (14) calendar days of the date of purchase, you may request a refund of the difference between the price paid and the current selling…
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Buying iPhone 12 Pro and Apple Watch cellular - recommended tariffs O2 vs EE vs Vodaphone?
Apologies for what might be a complex question, but navigating the various options, and after scouring MSE, it is driving me crazy! I am going to but the iPhone 12 Pro and a cellular Apple Watch to pair with it. I understand O2, EE and Vodaphone are the only providers who can support this. From people's experience, e.g.…
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Advertising imaging appearing within my text messages .
We've had an unsolicited image appear in a text message sent to a friend, advertising "IT support Orange County" www.takectrl.com We are using using ID mobile network. Can this be stopped, any answers? Thanks
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NUC Delay with unlock code issue - trapped with provider
Hi I have requested a NUC code several times with no resolution - I am now out of contract and own the phone but cant use with another provider so I am trapped. I have contact customer services several times without success - what else can i do ? I am with Vodafone Appreciate any support / advice thanks
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5G Cost
Are phone providers going to charge extra for 5G on existing plans?
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Free International phone calls?
Has anyone tried this service "freeworldcall.co.uk" which purports to use inclusive minutes on your call plan to allow you to call internationally via a UK 0845/0870 access number? No signup or subscription - seems too good to be true.....
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Issues regarding SMARTY - 6 months ignored, account closed, mobile number lost
Hey MSE forum, 6 months ago when the pandemic got into full swing I was placed on furlough but didn't recieve a payment until 12 weeks later. During this time I contacted SMARTY to top up my account on a cheaper option (I was on the £20 a month option beforehand) I was told, the only way I can activate a cheaper package…
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PAYG 1p Mobile
Just a warning to fully understand conditions when you sign up to any deal. I didn't and now stand to lose almost £30 of credit to 1p mobile (not their fault!) because their deal involves paying a minimum of £10 every 3 months. I'm not using my phone enough to need all this credit. Now, having read Martins excellent…
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Difference between Samsung Galaxy A, J, S range phones?
Hi Folks I hope you're all well.Could someone kindly tell me the difference between the A, J and S series of samsung galaxy mobile phones?Thank You
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O2 took money monthly for devices already paid for
O2 have been taking money from my account for 1 year after I finished paying for my phone and for a device that was included in my 'deal' which I have never used, neither of which was specifically itemised on my bills. They openly admit to having taken £270 over payment but say they are allowed to do this as I didn't…
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Cannot cancel ID mobile. Help
I'm unable to contact them in any meaningful way. There's no email, phone number and their web chat is permanently broken. I have tried their community forum (which I think is inappropriate for account sensitive information anyway) and I'm still unable to cancel my account. I've cancelled the direct debit and I'm getting…
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Free gifts on phone contract.
I took out a contract through Carphone Warehouse in August. There was an offer for free AKG headphones. I know of other people who had contracts with free gifts whose gifts were automatically sent after they had the contract a certain length of time so I took it thats what would happen - had nothing to say otherwise. Now,…
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New phone on Three
If i get a new phone but remain with my current network (Three) can/will i keep my old number?
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beware of Voxi (vodafone) renewing passes you don't need automatically
Endless video is now included in my plan but they went ahead and renewed my endless video extra pass and charged me £7... It is impossible to buy this pass now on this plan but they go ahead and renew something you don't need anyway. (Shafting of existing customers) It took me an hour to get them to give me the £7 back…
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Voxi SIM only PAYG
I've noticed that Voxi are shortening the renew date between the monthly payments. In January this year the renewal date was 12th/13th. Over the succeeding months it's slowly been brought forward so that it's now 7th. Has anyone else noticed this trend and are we getting less for our contract now than at the beginning of…
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advice pl/techphob
current phone Huawei/EE. Sim only no contract/expired £16.99. 500mb data, unlimited calls to mobiles/01/01/03 If I was outside of home (would use PC inside), I have to turn on mobile data. I see people using phone for all sorts and they must be on large/unlimited data. EE have a plan - £15pm. 20Gb, unlimited calls/data.…
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PAYG alternative(s) to EE?
I took out a PAYE deal with Asda mobile as recommended on this site for low usage. The problem is that I cannot get a phone signal inside my house. Asda uses the EE network but say that they have no influence on EE technical issues such as signal strength. I was considering switching to 1 p Mobile instead, another of the…
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Can you get a sim card without data
My daughter is using to much money on pay as you go so can I get a sim card with no data but unlimited texts and maybe unlimited calls. If I've go to get a sim with data what happens if you use all the data as I don't want to be charged extra.
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Cooling-off period for SIM-only contract?
Can you cancel a new contract without penalty? I signed up for the deal that was featured in a recent weekly email (Three, via Fonehouse) but within a couple of days decided it was not right for me. I telephoned Three retentions, and they told me that I would have to pay a 75 pound cancellation fee. Surely this is not…
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O2 contract for Ipad taken out in my name. Really scared
I received a letter today through the post from 02 saying that I had a contract for an Ipad, it showed the number, totally £1700 over 48 months. I never took this out or even knew anything about it. I immediately contacted 02 and they put it through has fraud but what will happen to me. Has someone taken my identity? I had…
