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PAC Code Fraud attempt
A few days ago, I got a call from my network saying I had requested a PAC for my current number, but that I had called from a different phone. They refused to give the person who called the number. They did manage to clear security though which is worrying. I asked for them to put some notes on my account and not to give…
 
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affordablemobiles.co.uk
I picked up a deal on the moneysaving website on Black Friday with affordablemobiles.co.uk - what a shower! have been trying to process an order with this company for 3 weeks. I have spent over 9 hours on hold (listening to their dreadful Prog Jazz hold music, which is torture itself); and finally, having been given the…
 
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Recharge / Vodaphone deadlock
On 28/10/18 while working in Spain, I used Recharge.com to purchase a €30 top up for my Spanish mobile phone (with fees, total cost €36.48) however didn't realise I had selected Vodaphone UK, and not ES, in the options. The code will not work on my Spanish SIM and Recharge.com state that once the code is issued, they are…
 
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Problem selling EE phone
I had a 12 month contract with EE which included a handset. The phone developed a fault with the charging port but it was still mostly usable, just a real pain sometimes when the cable would be slightly loose and it wouldn't charge, or it would move 1mm on my desk and stop charging. After 11 months I phoned EE to change…
 
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new iphone, Voda to Voda
found a great deal on mobiles.co.uk for an iphone X with loads of data, on Voda (who im currently with) for a great price. Called Vodafone today for a PUK code, or to ask to transfer my number across to the new phone, and was passed from pillar to post for 30 minutes with no resolve. In fact, all the 3 advisors done was…
 
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Migrating from Orange to EE
Last week I bought a new basic payg free sim mobile phone, I put my payg orange sim in and set up the new phone. I had a nightmare in trying to add credit as everytime I phoned orange I was put through to EE and they said they couldnt help as they dont have access to my account as I was an orange customer! Which is bizzare…
 
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O2 calls within the EU - warning!
At the moment, if you make a call whilst in an EU country, the call counts against your normal monthly allowance & is not charged extra (providing your allowance has not been used up of course). My wife rang her mother who lives in the Republic of Ireland (an EU country) and was surprised to find she had been charged £2.50…
 
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Santa - iPhone SE, where to buy
I wondered about treating MrsB to a 'new' iPhone I think I'm right on saying that the SE is the last of the smaller models? She currently has a 5 (blagged 2nd hand from a friend) and before that a 4. There seem to be several on eBay 'ex display' for around £150+ Shall I ?? :)
 
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Giffgaff for going to continent?
Teenager has 7.50option of mobile data and calls etc on her phone but we are going away for xmas and not sure how it works for internet abroad particularly but also for calling and text so I can get them the right plan has theirs has run out at mo. Can anyone help?thank u:beer:
 
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Mobiles.co - Cashback warning
I now have a cashback contract with Mobiles.co for the first time in several years. For those who don't know, they are CPW, in effect. I am surprised and delighted that they have rejected my first cashback claim for a ludicrous and incorrect reason; looks like they're back to playing games, which they have a long history…
 
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Vodafone Red Entertainment retention deals
I'm so fed up with this dance. Once a year my Vodafone Sim Only contract comes to an end, and every year they offer a rubbish deal to continue, so i get my PAC code. I then call retention several times to try and get a decent deal. In the last 5 years it's (eventually) been 50%, 50%, 50%, 50% and 40% off what's now being…
 
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iphone upgrade
My student daughter went into ee today and the best upgrade they could offer her was £38 per month for an iphone 8 with 20gb! They said apparently all the cheap deals online are refurbished phones that sell your info to third parties A. Is there a better deal for her out there preferably with EE or O2? B. Is it true about…
 
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Samsung Warranty issues
Hi All I just tried to take my phone to Samsung repair centre and they said that because I purchased it from Ebay/CEX/musicmagpie etc that they don't honour those warranties even though the phone is still in warranty. Has anyone else had the same issue and how did you get around it ? Thanks
 
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Ctrl mobile
Is anyone used them? Prices look too good to be true:https://www.ctrlmobile.co.uk/plans
 
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Phone providers that work in Northern Ireland
Hi, I'm with giff gaff but I get next to no reception in Northern Ireland. Are there other providers that people use that they could recommend? I was thinking of Vodafone or three.
 
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Best plan for international calling
I'm looking for a new mobile for business use, and looking for either unlimited international calling (specifically to the EU, Switzerland and the USA). The only provider that looks like it provides this is Lyca mobile, but the online reviews sound pretty ropey. Does anyone have any experience of good international calling…
 
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Vodafone cancelled contract
Hi all, I am hoping someone can please advise me here. I had a two year contract with Vodafone, I contacted them in August of this year to see what offer they had (SIM only). After speaking with their loyalty team, I agreed on a SIM only deal. It wasn’t until I received an email advising of the delivery address - my old…
 
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EE contract about to end.
My two year contract comes to an end next month. It included a new phone, will the phone element charge be taken from my monthly rental? Plan name:	Essentials 500MB £13.99 Or am I better just staying with the current cost, new deals seem much higher. Broadband is with EE so I get a 5gb data allowance. Should I go through…
 
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24 month contract but 30 payments required
Hiya I'm looking to get my first contract phone for years. I'm on the verge of signing a 24 month contract with Sky Mobile but I will be making 24 monthly payments followed by an additional 6 monthly payments. What are my options in this additional 6 month period? Am I still in contract? Is this really a 30 month contract?…
 
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O2 announces customer compensation after data outage - MSE News
Millions of O2 customers who were left unable to use their mobile data for almost 24 hours will be given compensation, the network operator has confirmed...Read the full story: 'O2 announces customer compensation after data outage' Click reply below to discuss. If you haven’t already, join the forum to reply.