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Cheap Chinese smartphones have you bought one
Currently I have a samsung galaxy ace and I've been looking at the star n9599 and the cubot one... I did have an S4 but it broke. does anyone have any experience of these chinese phones? TIA :)
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Sent back upgraded phone
Hey guys, Just looking for a bit of advice really. I was with Orange and decided to upgrade my phone since my contract is up shortly. I phoned them, selected an iphone on an EE plan. I received the phone on Monday 31/3/14 . I honestly didn't like IOS7 or the screen size, so phoned up to ask if under the 14 day return…
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Switching service provider
Happily out of contract with Vodafone and planning to switch to Virgin. However, according to their site it can take a day for the switch to take place, and you should switch your phone off on the switch day. Is this correct? In the past, I've switched from VF to O2, and then back to VF, but I'm pretty sure that the actual…
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O2 - Oh Dear
My son bought a one-year contract from O2 in Sept 2012. As he was an existing pay as you go customer, he was offered a half price deal. He had just started University and is a very cautious purchaser. He will have considered all the options carefully before buying, as he is forensic in this respect O2 then refused to send…
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Unlocking Nokia Lumia 510
Hi. My Nokia Lumia 510 is locked to Tesco Mobile. I have obtained a PUK code from them. Do I enter this code when I put a new sim in (i.e. a TalkTalk sim) When I put this sim in, the phone will not work until I put a 'pin' in, is this the same as the PUK code ? or will TalkTalk provide me with this code. I'm confused…
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EE joins O2 with yearly RPI increases.
So, after Ofcom clarified the rules around mid contract price increases in a bid to stop them, some networks agreed and explicitly stated that they would not increase prices during the contract term. Three and Tesco were the two major networks who promised this. Other networks such as O2 chose to take a different approach…
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Water damage on contract no insurance
Hi everyone. I am currently 13 months into a 24 month contract with Orange for my Galaxy s4, without having any insurance. this morning my phone accidentally got knocked into the bath by my cat! My phone now has significant water damage and nothing appears on the screen. My early upgrade date isn't until December.…
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iphone 4S is slowly dying but with GiffGaff & don't want to take out a new contract!!
When my o2 contract came to an end I changed providers and went with Giffgaff. Its now costing me £10 a month for 500 minutes, unlimited texts and 1GB of data. Its so fab, not had any problems since Ive been with Giffgaff. My iPhone 4s is slowly but surely dying. I have had it to the apple shop and they have confirmed that…
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EE complaint re 3g
Hi all, I'm looking for some advice or maybe just someone to tell me I'm overreacting about it! My dad has a contract with EE which was originally T-mobile, where he pays £10 per month for a basic package which AFAIK doesn't include any data allowance whatsoever. Each time he renews his contract he goes to store and…
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Do I have to return my phone if I have terminated my contract?
I've had a load of signal problems with Orange over the past 6 months, and their customer service was less than exemplary with me. I got a signal booster sent to me and that didn't help at all. After a runaround and more shocking customer service, I finally exploded and demanded to be let out of my contract as they were…
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Talk mobile
I have had my contract with Talk Mobile for 19 months - another 5 to go!!. I continually have no reception - generally can't make calls no matter where I am and sending texts is an ordeal - receiving very irregular, sometime come through hours after they were sent! Talk mobile did replace my handset on 3 occasions and sent…
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3 or Virgin
Being now out of contract with Vodafone, I'd like to switch to a company who is more caring about it's customers, and has invested in it's 3G network. I'm well aware that every SP has it's supporters and detractors, but I was heading towards 3 until I discovered that a location I stay in regularly has no service. I'd…
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EE 4G PAYG SIM w/ 10GB data pre-loaded and £15 credit for calls/texts
On EE's eBay store, a pay as you go SIM card with 10GB of 4G data preloaded on it and £15 of credit for calls and texts for £15. Nice deal and no contract. The 10GB data lasts for 90 days and you could use the £15 of credit to buy 500 minutes and 3000 texts using EE's add-ons. They have normal size, micro sims and nano.…
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Phone company lost my mobile whilst fixing it and only offering reconditioned
Hoping someone can point me in the right direction of either SOGA bit or whatever covers this. My elderly friend has sent her phone off to Carphone Warehouse to be fixed under warranty and they've admitted losing it. In return they are offering a reconditioned phone. What are her rights? Can she insist on a new phone?
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Vodafone in Eastbourne / Brighton, and a generally lousy system
I started a Vodafone contract recently, £21 a month via Phones4U, and foolishly believed the Coverage Checker on the website stating that I would have decent coverage throughout my home town of Eastbourne. By the time I found that the checker is lies (and not even legally enforceable) and the signal outside the town centre…
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Fuming with Orange/EE
Hi Can anyone help with this? After taking out an 18 mth contract with Orange in 2012 and losing signal completely after EE had taken over I had come to the end of my tether and wanted to end my contract 2 mths early. I was told I would have to pay an early termination charge ETC which I wasn't happy about as I had been a…
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Keeping your number
As a recently departed MVNO has gone, I want to keep my number. I have the PAC but should I transfer it to an old PAYG T-Mobile account or to 3 network on the 321 plan? Any other options as time is running out on the PAC?
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SBE Repair Centre/Sony Xperia
Hi MSE's, I'm looking for some advice re 'SBE Ltd', a company well documented on the web for its horrifying service. 1) My Xperia Z1 developed a line of dead pixels on the display (fair enough, it can happen to any display) - so I sent in the handset for repair. 2) Display was fixed, only for SBE to have caused an audio…
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Samsung Galaxy s3, how would this Cover work? (it Hides the blue LED Light!)
When a text is received on the phone (Galaxy s3), but it hasnt been read and not checked, then the blue LED at the top corner flashes. If there is a missed call, then the blue LED flashes again. This Blue LED Flashing is a feature we want, and dont want to lose, which is in the top left corner. But we want the below case…
