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Can I/should I be able to get a refund?
ok. So have a Nokia 5310 xpress music phone locked to Orange. After weeks I finally got my unlocking code (from Orange legally, paid my £20) only.... it didn't work! :-( So, I rang them back up and of cause they are saying it's the phone's (Nokia) fault. Faulty phone. Well, I don't want to send my phone to Newcastle for…
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Call centre locations?
Hi, Just a quickie I hope - can anyone list the major mobile networks and where their call centres are based? Orange Vodafone O2 3 etc? I'm due to upgrade this weekend after a 2-year contract with O2 - had a lovely conversation with someone in their UK-based call centre, to get my PAC code so I am ready to get the best…
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£324 saving with Vodafone
Something that I don't know whether it's been mentioned before, but can't find it on the forums is with Vodafone. Voda phoned me yesterday asking about switching deal, however I was about to go into a meeting, so took relevant info and left it at that. Phoned them back today, was offered the same contract (sim-only) for…
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Mobile phone account transfer scam
Hi, I really need some advice. I had signed up to a 24 month phone contract with Orange, when I was offered a job overseas. I advertised my phone on ebay and gumtree and found someone who agreed to do an account transfer. The transfer was done through Orange and the phone was put in another person's name. I then handed the…
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3 refusing to refund credit when moving operators - can they do that?!
Hi guys, I'm currently with 3 for my pains, and will shortly be moving to another network. Today I requested my PAC code and was surprised when the guy in the call centre told me I would be billed up until 31st July. I asked him whether I'd be getting a refund for any period which was unused after the PAC code use triggers…
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Would Vodafone still chop my line
Hey guys Basically, Like an prized plonker i agreed to sign up to a contract in my name for my brother so he could have the phone, and a contract. Anyhow.. He's ran up a big bill in my name. I was furious seeing this. Soo after a massive argument ive got him to pay vodafone each week However if he pays each week as we…
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Best place for blackberry insurance
Hi my daughter has just purchased a new blackberry after the last one was stolen and she had no insurance on it can anyone reccomend the best place for insurance? Thanks
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Unused phone credit
Anyone know if it can be converted into cash, or used to spend in shops/websites?
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MSE News: Orange and Vodafone hike pay as you go mobile costs
This is the discussion thread for the following MSE News Story: "From today some Orange PAYG customers will face price hikes and Vodafone customers will see increases from 14 July" Read the full story: Orange and Vodafone hike pay as you go mobile costs
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They won't let me leave Three contract even tho I suddenly have no signal in house!
I am SO worried and angry. I have an expensive Three contract. For the last few months I have had no signal in my house, garden and outside my house. Three sent out engineers to the mast, checked everything they could. Eventually they said they could not explain why my mobile is useless in my house. But they won't let me…
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Do any companies that pay for old mobiles accept phones with water damage?
Hi, I have a Sony Ericsson K800i which no longer works due to accidentally being put in a washing machine. Does anyone know if any of the mobile phone cashback companies accept phones with water damage? Thanks for any advice.
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Mobile unblocked, wont work
I had my Samsung U600 unblocked at a market stall so that when I went on holiday I could buy a local sim card & use that. After it was unblocked the man said that I could only use the phone abroad & not in England. Is there anyway around this.
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PAYG increasing call charges
Ive just seen this on bbc news and was shocked at what the man says at the end of the clip! Terrible advice! http://www.bbc.co.uk/news/business-13989381
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Virgin mobile contract problem
Can anyone help? A year ago I signed up with Virgin Media on a 2 year contract, paying just over £10 monthly for my mobile phone and use. I have just been abroad ~ to Ireland, Sweden and Norway ~ and I was unable to get any signal so I couldn't use the phone even though I had rung up customer services before I left and was…
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PAYG time limit
I was always under the impression that if you didnt make any calls in a 6-month period, you would be disconnected, but 02 anyway this is not true, are they all the same, Thanks.
