We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the
Community Noticeboard for more info. Thank you for your patience.
📨
Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Flight delay compensation
Archives for September 2021
Discussion List
Diverted Flight due to Volcanic Ash
On a recent BA flight to Tenerife from London on reaching Canary Island flight went into holding pattern over Grand Canary. Pilot informed passengers that news from Tenerife airport was airport was fully open, but BA operations were concerned due to volcanic ash in area. After 1 hr flight landed at Grand Canary, after 2…
Flight now dropping passengers off at different airport before our own destination
Hi, Jet2 have informed me that our 3 hour flight to Ibiza from Glasgow will now be 4.5 hours as we are now dropping passengers off in Majorca first (the Majorca flight has now been cancelled). Jet2 say no compensation is due as our flight number has not been changed nor has the delay exceeded 12 hours. They make no mention…
Flight cancellation - entitlement to re-routing
Dear all, Just a few questions around re-routing, an EU261 option, following a flight cancellation: 1) Do I buy the new ticket myself and claim it back from the airline as an expense? (ie I buy a BA ticket but claim it back from EZY, who cancelled my flight) OR should it be EZY buying my BA ticket for me? 2) Does anyone…
Airline claiming the compensation claim is outside 6years
Hello I wonder if anyone can help me please. I had a delayed flight on 21/9/2015 from Mykonos to Gatwick. As it was the last flight of the day, the airline arranged overnight accommodation and the flight took off the following day. I had booked for 5 passengers. Unfortunately I only sent the claim request to easyJet on…
Ryanair flight reschedule
Hoping for some advice please. Due to return from Malaga to Prestwick on 30/9 at 9pm with RA. Yesterday (20/9) they sent notification of a reschedule, with the new time being 11.45am on 4/10. Have requested refund for return flights and booked alternative with EJ, travelling a day late and to a different airport. Mounting…
Thank you BOTT+CO
"We have an important update regarding your claim for TOM2691 from Sur Reina Sofia Airport to Manchester International Airport on 3rd March 2018. We're delighted to tell you that the airline has agreed to settle your claim!" Just got this by email today! About £225 to come. Fortyfoot
Cancelled or not cancelled?
Upon logging into 'Manage My Booking' with BA there was a problem. So I contacted BA about our flight - Edinburgh to Brisbane. I was told that there was no longer a flight and that the flight had been cancelled. Ok, that sucks. I have since contacted BA, earlier today - Thursday, Sept 9 (I had tried many times previously…
Guernsey to UK flight cancellation expenses
A relative of mine was travelling yesterday from Guernsey to the UK (Southampton). Their original flight was cancelled owing to a technical fault. Another flight was arranged 2 hours later but this was later cancelled due to fog. They were transferred to another flight the following morning as no more flights were…
FLIGHT BOOKING AND CANCELATIONS THRU TRAVELBAG
My daughter and friend booked a number of International Flights with TravelBag. As CoVid struck and flights were cancelled, the pair returned to the UK. This was over a year ago. Despite our attempts, TravelBag have not refunded either a Thai Airways or Virgin Australia section of the ticket. They blame lack of response…
jet2 LS767 ( manchester-corfu ) 07/08/21
so we booked a last min holiday with jet 2 and upon check in was told 1-1.5h delay as stopping at Birmingham to pick up 60 passengers was bit pain but was ok so as we taking off was a issue with the plane so had to change plans in manchester and crew took over 2h so we landed 3.22 late we jumped a taxi as no way taking…
Confirm your email address to Create Threads and Reply
MSE News
Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Is this how you want to be seen?
We see you are using a default avatar. It takes only a few seconds to pick a picture.
