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Flight delay compensation

Archives for December 2017

Day trip flight cancelled - Lastminute
Hi, We booked a day trip through Last minute, our outbound flight was cancelled in the morning when we were at the airport through Ryanair. We waited on standby for the evening flight which was also cancelled while we waited 7 hours in the airport. We therefore missed our return flight the next day through easyjet as there…
KLM changing our return flight to 4 hours earlier with 2 days notice
Hi, Myself and my wife booked with KLM to fly from Edinburgh to Saskatoon (Canada) return. The airline has just emailed us to say they are putting us on a different return route to what we booked, also now leaving 4 hours earlier than the original flights. We have only been given two days notice of this by email and I do…
ASL France delayed flight claim - what next?
We submitted a claim form to ASL France for a delayed flight which we took from Aberdeen to Mallorca in September. We received correspondence back that we are entitled to 400 euros each and was asked to provide bank details/sign a 'acceptation' form. I received a confirmation email back to say that our forms had been…
Coach travel
Can one claim compensation for a coach journey which was cancelled without notice??? my 2130 coach from London Victoria to Nottingham was cancelled at 2150 with a few curt words telling me to contact customer services. My wife and I were left stranded. This was Sunday 10 Dec, with the snow and the weather was bad, no…
Overnight flight delay, travel and acocmodation refused.
I have tried to find information on this and can't find any, I hope I'm not repeating any previous posts. I was recently delayed at an airport for over 3 hours then the flight was cancelled and I was re-routed onto a flight the next morning. The flight was supposed to leave just after 5pm and at 8:30pm-ish I was informed…
Package Holiday or Not?
Hi All, My family are due to go in Iceland in April. The trip was booked months ago through Travel Republic. After paying, I was told that our airline (Icelandic Air) had cancelled the inbound flight, so we paid for an additional night. I have now been told that all flights from our chosen airport have been cancelled. When…
Wrongfully Denied Boarding
Hi folk, hope you are all well. My girlfriend and I have had an unfortunate experience with Norweigian Airlines recently (not the first time I've had bother with them) and I'm wondering what you guys think about it. So, my girlfriend is a South African citizen and was working in Miami, US on a short term work away program.…
Holiday with Expedia-Flybe flight cancelled
Hi. I’m looking for advice as I’m uncertain of our rights. Short break booked through Expedia to Amsterdam with flights via Flybe (to/from Southampton). Yesterday’s (Sun) return flight was cancelled due to the snowy weather. It’s now 16:45 on Monday and Expedia have given us no real detail on when a return flight will be…
Snow cancellations. 10 Dec
Flight from France cancelled due to Luton being closed. I have hotel accommodation and new flight tomorrow but will not be able to use my train ticket (non-refundable). I've read the guide, but am not sure if this is 'exceptional' and whether I can get any compensation. Lots of people must be wondering same thing. Can…
Compensation grey area on connecting flight LHR - Goa
Hi folks.. I recently flew with Jet Airways (Indian airline) from Heathrow to Mumbai, then Mumbai to Goa. The Heathrow - Mumbai element was delayed by 24 hours, and we have received the standard compensation that (as the airline was operating under EU regulations, even though they are not an EU based company) were obliged…
Kuwait Airways refusal to make suitable amends
On 6th August my brother and I set off from London to India via Kuwait. The flight left 1.5hrs late, our fellow passengers notified the staff about the connecting flight from Kuwait, which was scheduled to leave 35 minutes after our original landing time. The staff reassured us that the connection would wait for us knowing…
How to claim for Connecting Flight?
Hi I flew from Manchester to Amsterdam to Tallinn yesterday. There was thick fog at Amsterdam and the flight from Manchester was delayed by an hour, but the flight from Amsterdam to Tallinn was delayed by about 3 hours and 50 minutes because of the weather and logistical reasons. The ticket was bought via Tripsta, with KLM…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Flight delay compensation

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