We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

How to claim for Connecting Flight?

Options
Hi

I flew from Manchester to Amsterdam to Tallinn yesterday. There was thick fog at Amsterdam and the flight from Manchester was delayed by an hour, but the flight from Amsterdam to Tallinn was delayed by about 3 hours and 50 minutes because of the weather and logistical reasons.

The ticket was bought via Tripsta, with KLM codes. The Amsterdam to Tallinn part was operated by Air Baltic. Am I correct in understanding that I claim compensation for the full distance of the journey (Manchester to Tallinn) from Air Baltic?

Many thanks

(As an addition, we boarded the plane to Tallinn 1 hour 40 minutes after expected, and then sat there for a further two hours 10 minutes on the plane before take off. We were never offered any complimentary refreshments etc during this time. Is this correct?)

Comments

  • Voyager2002
    Voyager2002 Posts: 16,208 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Fog (thick or otherwise) is not the airline's fault, so no compensation is due.

    If you needed to buy food or drink during the period when you were delayed, or to spend money using telephone or internet communications, you can probably reclaim these expenses as being the "care" that the airline is obliged to provide.
  • normal
    normal Posts: 476 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    And the logistical reasons? They were waiting for paperwork of some sort to take off.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.