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Should quoting costs to customers as a monthly direct debit amount be stopped?
Its become very clear on this forum, that the industry has moved in a very bad direction, people only care what their monthly direct debit is, this is wrong in a few ways of course, mainly in that people simply do not understand energy consumption and how their bills are made up. I think annual usage estimations should be…
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Heated /electric gilets
Anyone used heated gilets? How did you get on with them? Do you recommend them? I work from home so I’m wondering whether I should invest in one for the next winter.
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What I do should a smart meter give me?
Hi I am looking for some advice please. I have a smart meter installed in the past 18 months from shell energy. The shell energy app linked to my account (electricity only) shows half hourly kWh usage the following day. This cannot be downloaded (I have asked customer services a couple of times). I have recently been…
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Cost of gas
I thought energy bills are supposed to go up by 50%. Eon next has just doubled my gas bills. Has anyone else experienced the same?
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Switched off electric heating
I'm just wondering, has anyone else switched off their electric heating? I've turned off all all storage and other heaters as I can't possibly afford to turn them on. In the mornings I light a small camping heater for about an hour and in the afternoons I light the multifuel stove. The electric heating was paid for by the…
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Customer service plummets at “worst possible time”, says Citizens Advice
'Energy suppliers’ customer service standards are plummeting as bills soar', according to the latest Citizens Advice energy star rating table released today.I usually find CA's advice to be very useful, but the top performing EDF Energy seems to be in a different universe to the SoLR company with a similar name that…
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Annual Electricity consumption in electric only house
Hi all, I'm trying to establish what the average consumption figures are for electric only houses. There are lots of websites with info on electricity usage in dual fuel houses but I’m yet to find any solid info for electric only. I would be grateful for any links or advice. Many thanks, stan
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Do I switch tariff?
Good afternoon, I'm highly confused over all the energy stuff at the moment and whether prices may go up again in October etc Do I switch my tariff looking at the below picture, as my fixed rate ends at the end of May Thank you for any help
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£150 council tax rebate -D/Debit
Hi All, I’m hoping someone may be able to help as I don’t seem to be able to find an answer to my question. I live with my partner (in his house), the council tax bill is in his name alone but the direct debit comes out of my bank account. Will we still automatically get the rebate or will my partner need to fill out the…
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Smart meter query
Hi Wondering if someone can advise? I was checking out my smart meter (had it for over5 years) & noticed the attached, it was at £9 odds when I noticed it on Tuesday, does anyone know what it is? I have no debts with any energy company & pay direct debit Thanks in advance!!
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Am I entitled to compensation? Supply shut off
Hello, Just over a week ago there was a major fire in the neighbouring building to ours. It was a weed farm and they'd played around with the electrics and gas which meant that they couldn't isolate the building and therefore shut off our street. Now it gets a little bit complicated as we were "technically" asked to…
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Saving money when eating at home
Like to eat your food off a warm plate, don't want to waste money heating your plate in the oven ? Try these tips.1) Use your dinner plate as the lid on your pan of boiling spuds, carrots, beans etc. The plate reduces heat loss from your pan and reduces energy usage while heating the palte you want to eat your dinnner off.…
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How to calculate cost of running a woodburner vs gas central heating
Hello, what's the best way to calculate the cost of heating a room with a wood burner vs gas central heating? The wood burning stove is 4.8kw with 74% efficiency. Any advise is much appreciated.
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gas and electric use way above average
Hello all, I hope this is the right place to ask this sort of question. I have always thought that our energy usage was on the high side but with the recent price hikes I finally got a round to looking closely and comparing this to houses of similar sizes. Our electric use for a year is 12,261kWh and Our gas is 34,831kWh…
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My energy contract ends in May 2022
My current contract with ovo ends in May. Do I stay with ovo on a fixed tariff or a SVR. I'm really confused.
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ANY ENGLISH LAWYERS OUT THERE?
I am having a looking at English law and, more specifically, contract law and, even more specifically, an email contract from an energy supplier which I feel is grossly misleading and ambiguous. Please let me know should you wish to discuss……….
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Cheapest way to heat a large room.
We have a large front living room that we every Saturday night for guests. (about 41 m²) I understand all the things we can do you keep individuals warm and most of the time as a family we bundle up. However on a Saturday night when we have 5-6 guests we want our living area to be comfortable for a large group. After all…
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Should I get a smart meter?
I've heard awful things about smartmeters going wrong, over charging etc. I can get one installed from BG but I'm worried it'll cause more hassle than it's worth.
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Combi boiler - how to set up hot water for max efficiency
We have a Worcester Bosch Greenstar 30 Si Combi boiler. We are very lucky to be on a fixed deal with Ovo until June 23 so are protected from the current energy price hikes. However, I am still keen to get our boiler running at max efficiency to reduce our gas consumption. I have turned down the radiator temperature to try…
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Tips on something that may be eating our energy?
Hi all! TLDR; We have a smart metre and what it starts on every morning is completely unpredictable, it's been really high even when everything has been off or really low with everything on. Any tips on something unexpected that could be eating our energy? For context; I live in a relatively small 1 bed flat which is all…