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No electricity bill from e.on for 17 months
I am writing this in order to see if anyone can advise - if anyone has experienced similar issues and can help me with next steps. I was with e.on from Sept 2019-Sept 2020, and did not receive a bill for my electricity throughout that duration of time. I spent hours and hours chasing this throughout the year, to just…
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Changing energy supplier via energy club not smooth but not their fault!
Has anybody had the same experience as me? Is this something that should be addressed? I am 76 and find it easy to think you must be doing something wrong when things don't work! My energy deal with British Gas ends in February so I went onto energy club and changed to E-on. On 21st January I got an email from E-on asking…
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Which energy companies are not pushing smart meters?
Which energy companies are not pushing smart meters? I don't want one at the present time.
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Bulb is not bright
I am at my wits end with my energy supplier Bulb. For the last year I have been in discussion about my bill as they add hundreds on each month and the debt was almost £1000. I am trying to switch to another supplier. i paid the £1000 on my credit card so my account was zero, but Bulb still blocked the switch and added…
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British Gas statement
I recently left British Gas and checking to see how much credit to expect refunded, I found 2 debits on my statement on the same date amounting to £34.96 in total. These were labelled as "miscellaneous documents". There are many cases on social media of people coming across this on their statements, and being unable to get…
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Utility Point moving accounts
Utility Point have moved me to a subsiduary company Neon Reef. Do I have to go. I emailed UP and said I did not wish to be moved I recieved an email from Neon Reef that UP wasnt monitoring replies. If Utility Point moved my account (after they take the next payment of course.) to a different company have they cancelled my…
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Yorkshire Energy - Final Bill Tariff Increase with no warning
I had been with Yorkshire Energy for about 9 months and was really happy with the service and prices, so was very disappointed when I was told I was being switch to Scottish Power. What did come as a shock was the substantial increase in energy prices they used on my final bill. Now I know I was on a variable tariff but it…
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Do you know what this is and whether it is worth keeping it?
I posted in another area but realise possibly it is better posting in this more general area. Hello, this heating system is in the house that I am purchasing. It's been in place for over 30 years. The EPC for the house is rating C (71). I think it is some sort of baseboard heating but I am not certain. It is all over the…
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Energy companies sittingg on your money
Hi My friend and I have been charged extortionate prices for our Energy. Both gas and electric myself and Electric for my friend. Also I have had to pay virgin mobile rediculous amounts of money within the last 6months!!
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Utility Point - Beware
I've been a Utility Point customer for a couple of years without any issues. However, today I received an email from Neon Reef informing me of my new agreement with them to supply my energy. I've had no contact with this company but the details (all personal information) are clearly taken from my current contract with…
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Scottish power get out quick
My dad had a forced switch to Scottish power recently when tonik energy went bust. Seems like Scottish power are being used by ofgem (?) to sweep up lots of smaller companies that are going bust. But be warned they move you onto sky high tariffs and if you don’t get a self switch in progress ASAP, you get hit with high…
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HELP- cheaper supplier - but higher bills???
Hello, Wonder if anyone has some advice, I live alone in a small 2 bed flat with low energy use. I recently switched from SSE 'standard tariff' to British Gas 'Fixed online 2022v3' I have a smart meter, so could see what energy I used per day, I've had the same energy usage, no change in habits. Strangely, on the new…
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Best fixed electricity tariff
Who’s the cheapest energy provider at the moment in the UK on a fixed tariff and what’s the rate? We’re looking to switch to get a great tariff because we have an air source heat pump.
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E.ON - Won't refund overpayment
My Nan is currently owed a refund
of just over £420 for overpaid gas and electric. She was taken into hospital a
year ago and, as she needed extra support after breaking her leg, was put into
a care home. Nearly a week after she was taken there, the whole country went
into national lockdown. She was still unable to care…
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Phantom reading on account
Has this happened to anyone else? We switched to a new supplier at the end of December and sent in our opening readings, which were accepted and passed on to the old supplier. So far so good. We are paying monthly by DD. But we just got a statement from the new supplier at the weekend showing that we had apparently used…
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New energy tariff not on Energy Saving Club site
I've used the ESC since it's launch. My deal with British Gas was due to expire recently, but I received an offer of a new tariff from BG which I decided to go for. However, this new tariff is not listed on the Energy Saving Club comparison site drop down lists when setting up my preferences to monitor other deals. Is…
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Outrageous Electricity bill
An energy supplier
took a final electricity meter reading of 33806 (from a small, rented business)
on 5/6/20. Unfortunately the business folded due to the pandemic and on 20/09/20
the premises were vacated. A final electricity
read of 50377 was taken and supplied to the subsequent Energy supplier as the
final reading on…
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Thinking of switiching from British Gas to Eon
Hi, as it is getting closer to the end of the contract year which is end of March, I was thinking to switch to Eon as they seems to have better tariffs for the next year. Any tips or experience on Eon as a new supplier? And any idea when exactly would be the best date to switch, should it be now we are in Feb, or at the…
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Eon - They can no longer change an estimated reading for me?
Hi all, I have ongoing issues with my electric meter which I won't bore you with, but i'm having a problem settling a final bill with E.on. (Gas readings are fine) Basically my account was opened with estimated electric readings which I have asked them to update to my actual readings many times over the past year. The…
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Avro sudden demand for payment of a bill from August 5th 2019
Hi, Avro's email says that my final statement was issued to my online portal, and has remained outstanding for a significant period of time. Therefore they are not applying any payment penalty charges due to the delay in chasing the debit balance with me. Surely as they have failed to maintain contact with me via email or…
