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British Gas
I am unable to contact British Gas who should have switched my tariff in January, when my current tarrif ended, i used ismybillfair cannot get any sense out of online chat with British Gas who advised I have to wait until my Bill in March before I can switch - not sure know if I can switch without any exit fees or who to…
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Renewing energy contract before contract end date
HiThis seems like a simple question, but I've not been able to find an answer anywhere! Hoping for some help. I am on a fixed duel fuel Octopus contract which is due to expire in late April this year. There's no early exit fees, and I don't especially want to change supplier. Anyone know if it's possible to renew my fixed…
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Powershop buyout
Can someone please tell me if E.oN is a good company? I'm currently with Powershop UK who have sold out two them, which is a shame as I get fantastic savings. Thank you.
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Is my Energy Bill too high?
Hi, I recently moved into a one bedroom property with my partner. In our first month, December, we managed to rack up an electricity bill of over £200 with a 16p per kwh tariff. Now it is an electricity only flat and we did have the heating on semi regularly but even so the bill seemed absurd. As soon as we saw the bill we…
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Estimating costs
I am looking to move into a one bed flat with gas heating. Assuming combi boiler. Currently in a 3 bed semi I pay £770 a year (£50pm April-September, £70 October - March) into an account for when the bill arrives, this meets all quarterly bills in full easily. Fairly modern combi boiler. We (two) are careful around use but…
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Bulb Eergy
Hi all, so since August, every month my electric has been going up from between £10-£30 a month. Im with Bulb, apparently the cheapest. There are 5 of us in the house 4 (17-52 year olds)boys/men and 1 girl me :-(, all the men have computers and play, college and uni work. they all stay up till the early hours like a lot of…
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Boiler Replacement - 99 year old on pension credits
Hoping someone can point me in the right direction. Speaking to my 99 year old Nana on the phone the other day she mentioned her boiler had started leaking. She has British Gas homecare who came out the following day, after taking a look advised the parts were no longer available for her boiler, (10+ years old), and she…
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Stuck with pre payment meter
My son has moved into a flat where the previous tenant had a Utilita prepayment meter. He wants to change supplier and have a normal tariff paying direct debit but has been told by other providers that utilita would have to install a smart meter first. Utilita say there's a shortage of meters and they don't know when…
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Tried to cancel switch with Symbio and now issues with joining another provider
Hi. First time poster here. I recently began a switch with Symbio, but changed my mind during the cooling off period and requested a cancellation. This they claimed to do. However, I have since had ongoing issues trying to sign up with a new provider, Neon Reef. Each time Neo Reef has begun the new switch, the registration…
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Replacement meter wiring issues
Back in 2019 we were with Npower and we had a faulty meter, blank screen on digital meter. In our large house there were 2 meters both E7, one for night storage and overnight hot water, the other for all other use. We had many missed appointments and one engineer who didn’t have a suitable replacement meter. Then another…
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Utilities Obscene Rises
We have our own oil, a huge amount of green energy now, wind farms everywhere and plans for another Nuclear power plant, our energy bills should be coming down not going up, why are we letting these thieves rip us off? We need an investigation into why we have the dearest utilities in Europe?
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SYMBIO - the facts and T pilots refusal to publish them
THE OMBUDSMAN IS COMING DOWN HEAVY ON SYMBIO AND YOU SHOULD ALL KNOW THIS - don't take my word for it, DO THE RESEARCH Symbio Energy are taking too much money from my account, I'm not alone, I have the figures to prove this and have provided them to Symbio. MY MAIN ISSUE TODAY IS WITH T PILOT Their Content Integrity Bot…
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British Gas final bill received 9 months after account closed
I've received the shock of my life! 9 months after switching from BG to Octopus (thank you Martin) I have received a final bill from BG saying I owe more than £6K!! I've been in contact with British Gas, and they've said that I gave an incorrect reading back in 2018 .I've argued that I've had meter readers in my house…
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Pure Energy or UItility Warehouse energy.
I am ready to switch energy suppliers. Pure Energy and Utility Warehouse are coming out cheapest but how is customer service? Has anyone found any problems with either of them? Thank you.
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Has your smart meter changed the way you use energy?
Last week we asked MSE’s Facebook followers how much they pay attention to the energy use information their smart meters put at their fingertips (if they have an in-home display!) One user told us they “realised that underfloor heating used a humongous amount of power” so now they don't switch it on so much, and another…
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Whos doing electric with no daily/ standing charge nowerdays?
Hi there Seams they had another merger with the centralization of
powers to one central point again; in the means of smaller electric and gas companies
have been taken over by the big globalist corporations So my electric company that was charging my (by bill ever 3
months) 25p/k WH with no daily standing charge. No longer…
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155kwh per day for gas. Is that normal?
Hi, I have just recently started taking over the household expenses from my mother. I'm very unfamiliar with energy bills as this I'd the first time I've ever dealt with them. On our energy bill it said we use 155kwh/per day for gas on average. Is that normal for a 3 bedroom house with 4 people. We have a gas boiler. Our…
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Beyond Ombudsman
I have a 'legal' query and don't know where else to go to ask... so if you don't mind me asking, bear with me...We had a complaint from a year ago (March 26th 2020) about our Utility/Energy supplier (Green Star Energy, now owned by Shell Energy as of 26/11/19). We took it up with the Energy Ombudsman, who drafted a…
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Eon change meter
Eon have sent me a letter saying they have a legal right to change the meter. Odd since it was changed less than 2 years ago and I have previously told them I dont want a smart meter. Plus am shielding. Am I obliged to let them do this now.? I was thinking of switching. Still telling them no to smart meter.
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Comparing tariffs
Apologies if this has been covered by why doesn't the amount they say you save ever turn out to be correct? I am with Octopus and they give me the price per kWh and the daily standing charge. I assume most companies do this so why isnt this criteria used for comparison instead?
