-
AVRO Annual Gas Forecast Query
Hi, a quick question to any AVRO users, if I may? I have noticed that my forecast annual gas usage stated on my statement has not changed in 11-months, the figure is identical on every statement. This cannot be correct, can it? Whereas my electricity forecast changes each month as you would expect. The problem is that…
-
Tonik Energy complaint.
Hi all, I was a Tonik energy customer until they went in to Administration. Long story short they massively increased our monthly bill in August last year (after 10months of direct debit payments) and I raised a complaint at the time with no reply. Many emails were sent to them with no response or action from their…
-
Outfox the market increase price before end of fixed term
Dear XXXXXXXX, Changes to your tariff Thank you for continuing to choose Outfox the Market to supply you with clean energy for less. Following a review of your account, we have identified your current tariff is for dual fuel customers. We’re sorry for this oversight. We want you to pay the correct amount for your energy…
-
annual boiler service/check
Hi, I've several queries as I've no knowledge about this. How much is the average cost? I saw some companies quote £70 - £85 which includes gas safety check. Is it always include gas safety check/compulsory? I found some local traders that registered with checkatrade.com but not really mention what's included, just the…
-
Cheaper Separate Gas & Electric Suppliers
I have been trawling through the price comparison sites today and the one thing that has stood out to me is that I can achieve a significant saving by changing to separate established suppliers for gas and electric. (longer fixed contracts and still a £120 a year savings) This is totally contrary to what I expected - have…
-
What does the minus sign follwed by -£xxxx, in red mean, saving or costing more?
Doing a comparison for dual fuel costs, does the -£100 in RED (minus £....in RED) mean that will cost me this amount more, or less?
-
Tariff/supplier switch but keep timer/times
Hi I’m on Economy 10 with Eon but it’s really expensive. The property has electric warm air heating which I think I may change to storage heaters/electric rads. In the meantime, I’d save money by switching to a cheaper dual rate tariff but would still like to keep my E10 hours and the timer. Or would it be better to switch…
-
Beware Enstroga Final Bill and debt collectors
Just a warning to Enstroga customers. I changed supplier from Enstroga in 2020. Due to a data breach at my former employer where my bank details were exposed, I cancelled all direct debits with companies I no longer deslt with. Enstroga being one of them. What I had not realised was the final direct debit had not been…
-
Price Rise - Fix?
Hi Everyone, My current fixed term with British Gas is coming to end, and with the announcement that energy prices are due to rise I need to switch to a new fixed deal. With the proposed increases should I be looking to fix for as long as possible? I could fix for 12 months with most companies, but EDF and EON are offering…
-
Moving Home
I will be moving home in the next few weeks and looking for advice. I know who is the current energy provider from the home report (Scotland). Do I need to stay with them or can I look for another supplier? I will still own my other property until it’s sold so will continue to have an energy tariff with them so using the…
-
Why is over half my electricity bill for hot water?
I pay about 45 pound a month to eon for electricity alone...live on a block of flats that has its own gas heating set up ... I prefer baths to showers....went on website to renew tariff and it had an helpful breakdown surprised to see 26 pound for hot water only do 1 clothes wash a week....thought gas was hot…
-
Vaillant Ecotec 831 Repair or Replace? > 13 years old + F.75 error + Water leak + Stopped working
Hi all :) , Our 13 years old, Vaillant Ecotec 831 stopped working after it leaked water and gives a F75 error :(Local engineer says that there are 2 issues that need to be fixed1. Diverter valve replacement > to fix the leak2. Pressure sensor replacement > to fix F75 faulttotal cost is £492 BUT he can't guarantee how long…
-
Any good Gas-elec deals without smart meters in Lancashire?
Hi, As much as it may be easier to use, I really don't want smart meters. Also the fitting of the is going to be extremely hard, the cellar (elec) is not suitable for someone to go down and work in (its a mess honest) and I doubt that (due to the thick solid stone walls) they would communicate with each other. However, I…
-
Moved into a one bedroom and payed 240 for the first month. Can this change?
Hi everyone, I was hoping someone here can help me cause it's a little ridiculous and i'm wondering if i can do anything to fix it. I've been in this apartment for two months so far and payed 240 in the first month for energy and then just stopped counting. I live alone with no high tech and i'm very conscious of when and…
-
Esso
Wish I had not gone over to Esso 🤷♀️My recent bill for electricity is 8 pence for a month. Yet I am on a smart meter it’s always dearer than gas. Very stressed now as I don’t want to be in debt but no reply from them for my query. Went through this website.
-
Gas Meter exchanged a month ago.
We are customers of Octopus Energy. We bought the property (exchanged) on 14th of Oct, but didn't move in till 2nd Dec 20. Our meter was faulty, it kept cutting out, and we had to reset to put gas in, though we were on a pay monthly tariff, not prepayment. House is a 4 bed detached with 7 downstairs radiators, and 6…
-
Switching
At the minute we are with Ovo on 2 Year Fixed Energy - Economy 7 tariff and it ends 15 March 2021. At present we don't have smart meters as my mum has been very reluctant and thinks we will have trouble if we ever want to switch again? Is it worth me doing a comparison to see if there is anything better out there and…
-
Elster Smart Meter help needed please
I'd like to work out what might be the cause of excessive electricity consumption and to follow the advice in this forum to look at the red light on the meter with the electricity switched off. My first stumbling block is there doesn't seem to be a red light anywhere! Does anyone know how I can test the meter in this way?…
-
Back with Eon from Orbit but not received final bill from Orbit
So I rejoined Eon about 7 months ago. Not received final bill from Orbit. My orbit account is £90 in credit. Should I chase up Orbit for final bill? Do Orbit have to pay compensation for issuing late final bill?
-
HELP - New supplier - Triple Power Use
Hello, Wonder if anyone could shed some light on this quandary please! I recently switched from SSE to British Gas, the changeover happened last Friday, I posted a few days ago about how my smart meter showed triple the cost in cash terms on the same day I changed over - I thought maybe the smart meter was playing up As a…
