HELP - New supplier - Triple Power Use

Thomas_J_G

Hello,

Wonder if anyone could shed some light on this quandary please!
I recently switched from SSE to British Gas, the changeover happened last Friday, I posted a few days ago about how my smart meter showed triple the cost in cash terms on the same day I changed over - I thought maybe the smart meter was playing up 
As a result, I took down my 24hr usage from the actual meter at the distribution board, the figures for electricity are,  21318 on Wednesday, and at the same time on Thursday it was 21358. This means I've used 40 Kwh in 24 hrs! I can understand this if I was a small business or large house, but I live alone, in small flat, some LED lights, a TV and fridge freezer.
My smart meter was only showing about £1.80 a day with my previous supplier, I haven't changed my habits, My electricity consumption for all of 2020 with previous supplier was 1346 kwh or 3.68 kwh per day average
The new supplier is cheaper on paper so don't understand the issue; I called British Gas, they said they'll be in touch to organise and engineer to visit within 2 weeks.  

Any ideas what the problem might be?

Many thanks
Thomas 

Robin9

Look again at your meter is there a decimal point  ie  2131(decimal) 8 on Wednesday, and at the same time on Thursday it was 2135 (decimal) 8. 

Ignore the IHD and just read the SMART meter itself

[Deleted User]

Hi,

are you sure there's not a decimal point in meter reading, meaning 4 units instead of 40?

Thomas_J_G

Robin9 said:

Look again at your meter is there a decimal point  ie  2131(decimal) 8 on Wednesday, and at the same time on Thursday it was 2135 (decimal) 8. 

Ignore the IHD and just read the SMART meter itself

Thanks Robin, there's no decimal

Thomas_J_G

[Deleted User] said:

Hi,

are you sure there's not a decimal point in meter reading, meaning 4 units instead of 40?

I was hoping so but there's no decimal

Robin9

Any chance of a photo ?

stewie_griffin

What sort of heating do you have and how do you heat your water?

Thomas_J_G

Heres a picture of the meter

Thomas_J_G

Robin9 said:

Any chance of a photo ?

Thanks Robin, I posted one on thread, wasn't able to add in reply for some reason

Thomas_J_G

stewie_griffin said:

What sort of heating do you have and how do you heat your water?

I have an electric shower and dishwasher, its an old property with wood burner for heating. The point is I've not changed my electricity usage, It went from £1.80 a day, to over £6 on the same day I change supplier. To clarify, every day before change of supplier and during this winter £1.80 a day........the day I mover to British Gas over £6 every day, every day electric only.

Robin9

The meter is dated 2016 - were you at that property then ?  (There may be a sticker or card giving an actual date)  It would have read 00000   - so about 4,500 units/year.

A  bit of detective work on your behalf now. Can you back track on older bills and see if they have been based on ACTUAL readings or ESTIMATES. Just wondering  if there have been lots of estimates leading you to think you were a low user and now you have an actual reading.

Keep reading that meter every day for a while.