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Symbio energy.. tariff not showing on CEC!!
Just went to update my current details on CEC having recently moved to Symbio for my electricity but my tariff is not shown for some reason! I'm on the following plan; ''Symbio mega monthly plan August 19'' Tariff is 11.560 per kwh and standing charge 17.96p per day both including VAT. I wonder Is there any chance this…
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Gas and electric meters
Hi, Me and my partner have jus bought a house. We are doing lots of work on it and wont be living there for at least 6 months. We hav turned the gas off. And only use the electric when working on the house for a few hours a day. So we are sorting gas and electric suppliers. What is best to do? Get a fixed rate tariff. Or…
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Coop Energy -> Octopus. Bad news?
Had my eye off the ball so only just realised Co-op energy have bounced me in to Octopus Energy. First ethical question to the Co-Op, why on earth didn't you warn customers in ADVANCE of the move, so they could switch elsewhere if they so chose? Now we're all stuck and forced to switch to Octopus, and in you own admission,…
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Switching off room theromstats
Hi, Our house has two thermostats- one controls the living room radiator and the other controls every other radiator in the house. If I only switch the living room control on, does this save money when compared to switching both on? I'm unsure if it does because the boiler is still having to run even with just one…
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Green.Energy - Any Good - Please add your feeback
Hi I am looking for a cheap energy supplier, not looking to lock myself in, just wanted a cheap variable tariff and will pay by Direct Debit. I have come across Green.Energy (note the dot between) the prices seem better than all I have found, so I am just checking here before I bite the bullet. These are the rates…
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EDF overcharging?
Hi! Me and my boyfriend changed energy providers to EDF around Jan/Feb this year as they were cheaper. We payed a fix amount for electricity in our 1 bed flat in Sheffield. The fixed amount was around £51. When our tenancy was over and we moved out in July, we received a final bill of £800 from EDF, on top the the fixed…
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BG Smart meter with Eon?
I got a BG smart meter fitted in Dec 2016 then left them and went to Bulb and now the IHD no longer works, as expected, though I can still use it to get meter readings. I am now switching to Eon from Bulb. Will my IHD start working again or will Eon have to fit a new smart meter?
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Free Smart Tech
first time poster, be gentle..... My husband has just signed up to Bulb and instead of the usual 50quid offer he found a link buried on the Samsung site giving away a smart things hub and 2 smart plugs which has a value of 139 quid. He's been keen on starting to start automating things but it always seemed so expensive to…
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Smart Meter fail
When I was asked by co-op energy if I'd like to have smart meters I said yes. Not everyone's choice I know. An appointment was made, two sets of people asked exactly the same questions a couple of days apart but the installer did turn up at the appointed day and time. He turned the electricity off and installed that meter…
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LAMB misleading advert
The service offers nothing that’s not already available elsewhere unless you count misleading advertising. My mail stated “we’re giving away gift cards to every one who tries Look After My Bills in October”. Well, I tried it in October and they were unable to offer any better deals. I asked for my gift card and was told I…
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Cheap energy club comparison faulty/wrong or supplier issue???
Error with my info, apologies, I cant seem to delete this post.
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Taking money before switch
Hi, I am in the process of switching from EDF to Avro energy. Avro have told me the expected switch over date is 04 Nov. I have not yet given any final readings , but Avro have already taken 1 months payment . Is this normal ? Thanks in advance
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National Gas chasing old bill
Hi, I was recently sent an invoice from our previous supplier National Gas, who we moved from to nPower in March. They are claiming that we still have an unpaid debt of £100; however, I was distinctly told over the phone by their customer service team in April that there was no debt left to pay, and we are only just…
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High energy bills
We moved into a new house a couple of years ago and switched suppliers soon after to a 12 month fixed deal. I was chatting to a couple of friends at work who both seem to think i'm paying way to much for my energy, we currently pay £121 a month which was a bit of a step up from last year when we were paying £99 but the…
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Ebico Misrepresentation & Low usage penalties
My gas tariff is coming to an end and following a frustrated search it appears my net cost per unit is going to be over 9p when standing charges are taken into account. Would it not be a good idea to require all companies to have a handy table giving their unit rates and standing charges, instead of burying them deep in…
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Moving away from Economy 10
Hi - the apartment i live in has electricity only and has an electric boiler and has normal radiators we use central heating very normally we took out storage heaters years ago. We have always been on economy 10 and use 7800 kWh per year and pay £90 per month. Id like to know if I would be able to move to a normal…
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Working out Central Heating running cost
Hello, I think I’m going a bit mad trying to work this out. I do not have a smart meter but I’m interested to see how much it actually costs to run the boiler per hour. I went to our meter and wrote down the reading, had the boiler on for 2 hours then re-read the meter 1st value 22644.769 2nd value (2hours later) 22646.212…
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Electric Underfloor heating advice needed
Hello, We're looking at getting electric underfloor heating in our living room and hall. I'm struggling to find any unbiased information about running costs. We live in an a fairly standard 1930's three bedroom semi-detached house. Has anyone had electric underfloor heating recently installed? How did affect your…
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The Energy Market Investigation (Restricted Meters) Order 2016
Hi all, first post. I have recently read this and I am more than willing to be corrected if my interpretation of the The Energy Market Investigation (Restricted Meters) Order 2016 is wrong. Does this mean that those with Economy 10 meters (including me) should have access to cheaper single rate electricity tariffs…
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Static caravan site and electricity price hike
Please can anyone help, I don’t know where to look. We get our bill on site every six months. Just got last one, with 58% increase in unit cost. No warning at all. Queried with site. All they can say is, you’ve had it good for last few years. That might be true, but doesn’t help. I don’t even know which electricity company…