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Energy

Archives for July 2019

Switch now or after cap change?
I'm currently doing my annual dual fuel switch so i can get a good fixed rate for next year. My current fixed rate ends mid September so i had planned to switch before then. However having just seen Martins article about the cap lowering in October is it going to be better to wait and have one month on a standard tarrif…
measuring current usage on a smart meter
Hi I know there are a lot of button on the new smart meters; for the electric, is it possible to measure the current load I am drawing at any one given time? Thanks
Core group or Broader group?
Hallo, I am going to change energy company in the next few days. I will be getting a pension with pension credit in January next year and I am wondering whether I should apply for the Broader group discount now as soon as applications are open or wait till I get my pension and get my Core group discount then. Thanks for…
Erroneous transfer
bulb energy , prepay customer today I logged on to there website to get there phone No , I had a prepay key that was acting up as a prepay customer there are no payment or billing type info , in there own words "a waste of time for prepay customers" there was a message to the affect , yor transfer is in progress , your…
Energy price cap for prepayment customers could be extended after smart meter delays - MSE News
The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters - but customers could pay more under the cap when calculation methods change...Read the full story: 'Energy price cap for prepayment customers could be extended after smart meter delays'…
overcharged due to faulty Meter
Our electricity bill has seemed excessively high for a long time, so last year I contacted my current supplier (Octopus) and told them so and said I think there must be some issue with the meter as we should not be using that much. They said everything was fine, there was no problem. Then this year we got switched to a new…
Problems with the cheap energy club
Anyone else experiencing issues with all the deals loading when trying to do a comparison ? My page just doesn't load :(
What is your mains voltage?
Here it seems to sit around 247 volts if a Maplin energy monitor and cheapie multimeter are to be believed. Sometimes it wanders over 250 volts. When I lived in the south-west, it would occasionally exceed 260 volts! I was wondering about the effects of this. High voltages would certainly affect the power consumption of…
NPower - early exit fees - when shouldnt
As I do every year, I comparatively check my Gas & Electricity Provider. I was with NPower, exclusive fix August and 10th July switched saving nearly £568 a year. I received my final bill and had been charged 2 x £35 early exit fees??! One for my Gas and one for my electricity. I am disabled with my mental health and my…
Avro refund
Has anyone else had a problem getting their balance refunded after changing supplier via Martin's Cheap Energy Club? I know the move has been finalised as I've had the cashback. I chased it up on the 10th July to be assured that the final bill would be with me within 3 working days and the balance in my account 10-15 days.…
Solar panels + Electricity usage problem
Hi folks, got a bit of a weird situation with my electric meter. Recently upon giving my final reading on the phone they noticed my electricity usage was going backwards and forwards, which they attributed to my solar panels. I have a domestic revolving meter which I imagine wasn't compatible with the solar panels? They…
Issue with electricity meter in newly purchased home
Hi everyone, I've just moved into my new home from last Thursday and was already aware and had set-up an account with Bulb prior to that. As part of the process, I was asked to submit meter readings upon arrival which I did. However, Bulb claimed that my electricity reading was incorrect and to supply an image, which I…
Problem with Cheap Energy Club tariff
Greetings, I was a OneSelect customer until last December, when they went bust and my energy supply was taken over by Together Energy. They placed me on a Tariff called Together OS Dec2018. I have just managed to get Together energy to sort out the mess made by OneSelect. However, when I go the Cheap Energy Club (CEC) to…
SSE Boiler and plumbing cover is it good?
Can anyone assist, am considering a move to SSE from B Gas. Are they good for cover of boiler and plumbing?:wink:
Complaint with SP
Long running problems, several complaints with SP eventually managed to get a three reading meter swapped to a single reading meter. Person handling that particular complaint phoned minutes after the meter guys left wanting me to close the complaint. I refused. After the meter change I then ended up with dual fuel two…
Energy refund- how long to wait?
I hope someone can help me with this. My elderly mum is owed £230 by EON as they put her direct debit up last year. Do they have to pay her back, or can they keep it & use it towards her bills now they have lowered her payments? Many thanks to anyone who answers this.
Are We Paying Enough
We have in the last few months moved from a 1930's 2 bed semi into a new build 3 bed detached house. It is only a small detached house at 900 square feet but it suits us perfectly. In the old house we paid about £90 per month for gas and electric with EDF. Shortly after moving house we switched energy supplier to British…
Buy a 8 or 9kg dryer , have 7kg washing machine
Hello, We have a 7kg washing machine. Looking at dryers, we can get a either 8 or 9kg heat pump dryer at same price. Is there harm going for 9kg option when our washing machine is 7kg ?
EON RHT 3-phase alternatives
I have a complex metering setup and, like many others, have been told by EON that the restricted hours tariff will not be supported after September. They finally phoned me back today and after an up-to-date meter reading told me that they expect the annual bill to rise from £2800 to £4800! Sounds like a bit of a rip off!…
Energy supplier switch
My fault for leaving it late, but how long does it typically take to switch from one supplier's tariff to another? In other words, how long would I be on my existing supplier's standard variable rate?

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Energy

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