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Together Energy
Lost faith in TE today so switching to Lumo. As we were put with TE due to collapse of One Select I assume there will be NO exit Fees ? Also having problems getting Credit balance back off TE. Anyone had dealings with been switched from TE ?
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British Gas - Worth a claim
I feel I have been badly treated by British Gas and I am wondering if I have a claim and if so what I should claim for/request as compensation. First of all it's a business account, if that makes any difference. My gas contract with British gas ended on 17/10/18 (remember this, there will be a quiz later). I hadn't gotten…
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Switching energy companies question
Hello, Daft question: When you switch to a new cheaper deal which is fixed for a year, does this mean you are only charged the amount quoted e.g. £70 per month, and then after the year ends they review the last 12 months and charge from that point at the new rate, e.g. £100 per month. Can they ask for money for the…
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Received £20 Amazon Voucher Code from uSwitch
Received £20 Amazon Voucher Code from uSwitch I know we as members usually post on here when something has gone wrong and rightly so but, on this occasion, I’d like to make a post on something that’s went very well for me. I recently switched from Utilita to Scottish Power and used a comparison site for the first time to…
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Meter Reading
Hi there Im new to this forum thing but can anyone tell me if a gas company can put 'we read your meter' on your bill and then when you call to querey it ask 'Did you see someone read your meter as they might not have actually done it!!' This seems fraudulent to me, however, I have tried to speak to British Gas and I have…
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Standard variable price cap better than switching offers
Hi my EDF Simply fixed tariff ends April 30th. I have entered my annual consumption on comparison sites and best deal shows annual estimated cost of £1296 per year. This is higher than price cap for April 2019 which is £1254. Would I be better off just going to standard variable and relying on price cap. How exactly does…
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Switch status not updated after 4 months!
Despite MSE, Cheap Energy Club being informed last December that my switch to Octopus Energy had completed I am still waiting for the status to be updated, and receive my £25 Cashback. I asked Octopus Energy to resend the switch completed info yesterday, which they did. It appears MSE is not that hot when it comes to…
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Standard variable price cap better than switching offers
Hi my EDF Simply fixed tariff ends April 30th. I have entered my annual consumption on comparison sites and best deal shows annual estimated cost of £1296 per year. This is higher than price cap for April 2019 which is £1254. Would I be better off just going to standard variable and relying on price cap. How exactly does…
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Am i missing something here?
I'm currently switching Electricity suppliers but their website doesn't have a contact telephone number! (I'm sure it applies to other Companies too) My hypothetical (so far!) question is, "If I have power supply problem & I need to contact the Company it suggests I use their Website for which i would need power" How would…
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MSE switching incomplete
So after doing a switch on the MSE Energy tool it turns out that only my Gas has switched to the new tariff and not the Electricity. The supplier says that they weren’t informed about the Electricity being switched and that I should contact the tariff switching company. But there seems no way to do this? No email address…
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Worcester Bosch or Ideal Vogue
We need a new combi boiler. Given prices on several manufacturers and, balancing one from another on the smallest details, I eventually narrowed our choice down to two that fits our needs. A Worcester Bosch Greenstar 25i with 7 year parts and labour warranty Or an Ideal Vogue C26 offered with 12 year parts and labour…
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Harrased By NPower
I have my gas and electric with N Power. They charge me £50 by direct debit and I pay £50 myself which I have done for many years which I started before I had the direct debit. I was aware imy account had been in credit for some time but not exactly how much. NPower had kept reducing my direct debit to £10 per month but I…
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Spark Energy - High usage from faulty appliance, will I have to pay the whole amount?
I'm editing the post because the issue turns out to be a faulty meter that keeps increasing even though every fuse switch and everything in the flat was switched off.
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Moving to new BG tariff, exit fees apply?
Hi, I am currently on a British Gas tariff until Oct 2019, I have spotted a better tariff running until Apr 2020. There are £60 exit fees on my current tariff but after reading T&C's i'm unclear if these are waived if you just move internally within British Gas. Just wondered if anyone has done similar and could advise?…
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Solar Panels and Smart Meters - compatibility
Hi, I have solar panels on my roof (4Kwp). Now that only SMETS2 smart meters can be installed, can I go ahead and get one. Anyone have experience of this please. I've read of incompatibility issues / lost generation revenue etc. Any advice gratefully received. Cheers - Joe
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Gas v Electric Cooking
Has anyone any comparative running costs for the larger cookers - 6 ring type 90cm wide.? Use is infrequent - weekly rather than daily.
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Double Meters
Are my “ total heating total control” meters now obselete? No supplier mentions them. We ve just signed up this morning to change to Bulb- from EDF standard variable. ( house is all electric incl storage heaters ) Is this our best deal ??
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The Cheap Energy Club tool is flawed and inaccurate
Much fuss is being made on this site (and via the newsletters) about the upcoming energy price increases on April 1st. Lots of the links in the newsletter etc. all point to MSE's Cheap Energy Club price comparison tool - but there's one huge problem with that; it's not accurate! The tool does not take into account the…
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How soon can I change back?
Hi. After using a few comparison sites, I've changed my gas and electricity supplier. I'm with the new company as of today. I've been watching my smart meter throughout the day and I've used £7.00 already! Even though the comparison site said it would be cheaper, it's certainly not looking that way up to now. Something's…
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First Utility renamed Shell Energy – here's what you need to know - MSE News
Energy and broadband supplier First Utility has been renamed Shell Energy, and customers will now have 100% renewable electricity...Read the full story: ''First Utility renamed Shell Energy – here's what you need to know'' Click reply below to discuss. If you haven’t already, join the forum to reply.
