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Gas switch delay (Oct 2018) - extra charges
Any ideas on this? Was on zero standing charge for gas and electric with Solarplicity, got an email saying my tariff would be abolished and put on standard tariff with standing charge. Planned to move to OutfoxTheMarket on the date the tariff would change. The electric was switched no problem but the gas was blocked twice…
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Rebate
Sorry if this has been posted before ,could anyone advise me as to where I stand with getting a rebate from my Gas supplier (Switch 2) my account is £372 in credit which I could do with myself I have rung them but there telling me that I cant get the money back is this correct .
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Help with plumbing enquiry
Hopefully there are some plumbing bods who can help We live in an over 60s HA property. Our bathroom set up is as follows All electric, no gas on premises No cold water tank Hot water tank heated by immersion heater No bath, electric shower The shower is OK but not brilliant. What are our options to upgrade so we can have…
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MSE News: Small energy supplier One Select stops trading - what you need to know
One Select, a small supplier with 36,000 domestic customers, has become the latest energy firm to stop trading. If you're affected, your energy supply will continue as normal and any outstanding credit balance you have is protected....Read the full story: 'Small energy supplier One Select stops trading - what you need to…
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New electric heaters
Hi, I have recently replaced night storage electric heaters with modern thermostat controlled heaters. I have an Economy 10 style meter, but this is no longer useful so I'd like to move to a standard meter. So far, my supplier (Eon) has ignored my requests for this to happen; I've since read that they would require a…
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Wireless Thermostat Relay connections
Just looking here if there is anyone who has had similar issues - our wireless thermostat keeps intermittently dropping its connection to its relay box.. We had a Honeywell DT92e wireless thermostat and associated 7 day programmer installed last year when we upgraded our boiler to from its original ancient incarnation…
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Extra Energy Refund
I switched Suppliers from Extra Energy to Pure Planet last month and received a letter from Extra Energy the day before they went bust. It stated that I would receive a £150 credit refund by direct debit around 30/11/2018, but of course I have not received anything. Does anyone know what my next step should be in trying to…
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Water heater elec usage dependent on water usage?
Apologies if I don't use the right terminology, and also if this is a stupid question... I'm still getting to grips with "adulting". Although I'm not on an economy 7 tariff, my boiler works on heating the water overnight and storing it. My question is: if I use very little hot water in a day, does it require less energy to…
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Radiator problems
Hi all! Hoping you can help. So I moved into my new home in the summer but a couple of radiators were not working. I have got a couple working now, but I am down to 2. So the one in the living room is not working and the pipes arnt getting warm, the pin isn't stuck and the valve is open all the way. The one in the hall…
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Nest Learning Thermostats
Nest is possibly the worst organisation I have ever come across. I ordered and paid for a Nest Learning Thermostat on 26th November as part of the Black Friday promotion. The order confirmation told me unequivocally that the order delivery time was four days. That was a lie - they didn't have stock as I have now discovered…
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Smart meter data
Has anyone managed to successfully get their Smart meter consumption data supplied to them by their energy provider. I believe the midnight snapshots (fixed at GMT) all the year round. Are an industry standard. Also half hourly data (30 min consumption) figures. Hence the difference between the 2 (consecutive) days…
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Budgeting: gas central heating and hot water
Just checked my old records and found my Nov 2015 to Nov 2016 meter monthly readings for anyone looking for budgeting guideline Gas boiler was 40 years old balanced flue Hot water cylinder Approximate monthly kWh: - Nov 15: 1,122 kWh Dec 15: 1,021 kWh Jan 16: 2,300 kWh Feb 16: 2,457 kWh Mar 16: 2,244 kWh Apr 16: 897 kWh…
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25kw electricity usage per day - two bedroom flat
Hi guys, I just moved into my new two bedroom flat and was told by the electricity supplier that my usage of electricity is insane! The flat is entirely powered by electricity and I am currently living myself. There is a big tank immersion water heater and two storage heaters, which I reckon might be the cause for high…
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OVO to Octopus Energy
For what it's worth I have used Octopus Energy for a while and a neighbour is moving to Octopus from OVO. It seems "likely" that Octopus will be able to adopt the Securemeters Liberty 100 SMETS1 Smart meter once "on supply" but only if Octopus are prompted to do this. Currently it seems the Smart meter is required to go…
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Gas usage input
I noticed the gas kw usage isn't just the meter read but in fact the meter read figure is part of a formula. That calculates the actual kw usage. My question is when using an energy comparison site and if I want to enter in my annual usage, should I be using the start and end meter reading from the beginning and end of a…
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Arguing Electricity Usage
Think I know the answer to this - but here goes. Autumn 2017 I moved into a gorgeous 2 bed flat on the top floor (roof space) of a converted chapel. I paid my monthly electricity DD every month but noticed bill increasing - increased DD and tried to save fuel - in the worst of last winter I would come home from work and…
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Replace 1 Storage heater on Econ. 7
Hi, Does anyone know if it's possible to replace just 1 storage heater on economy 7 with an electric stove heater? Wanting to keep all the other storage heaters but replace 1 large ugly storage heater in the lounge for a more attractive Dimplex Opti-Myst Electric Stove. Louise :)
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Amptec electric flow boiler with radiators system
If your property does not have a mains gas supply, has anyone installed an electric flow boiler with standard radiators and hot water storage cylinder I am interested in feedback on the Heatrae Sadia Amptec electric flow boiler with radiators system Thanks for reading
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Oil filled radiator vs central heating radiator?
:beer: https://forums.moneysavingexpert.com/discussion/5935920/expensive-good-quality-2-power-2kw-3kw-thermostat-oil-filled-radiator-cheaper-than-central-heating *******MODS, posted in fuel type section as per URL above, pls move or delete if I put in wrong section*******
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What is the difference between a kWH of gas and a kWH of elecricity?
I've just had my first bill through from my new provider. I have used almost exactly the same kWH of gas and electricity throughout the month, but the electricity bill is twice the cost of the gas one. Now, I KNOW why this is. But I just wondered, in terms of usage, what is the difference between the two kWH. I'd like an…
