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Exit fees and Supply Date
Hi, I am currently with Sainsburys Energy and I am looking to move to So Energy at the end of my current fixed term. My current tariff is due to end on 31st Jan 2019. As I understand it I can switch, without paying an exit fee, within the final 49 days, which I reckon is any time from Dec 14th onwards (the So Energy…
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Sse rcd1
Hello We're leaving SSE as our Collective 1 yr v5 is ending. They've send a letter saying to call back and quote 'RCD1'("sorry you're leaving' etc...) I don't expect any 'retention' deals as they don't seem to exist in the energy market but if anyones had any experience of this with SSE - your advice would be much…
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Switch suppliers - feed in tariff
Hello everyone How do i switch gas/electric suppliers when i have solar panels and get a feed in tariff. I am currently with Eon and their fixed rate is about to end. Thanks in advance
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Switching to a prepayment meter? Advice please!
I have been told by my supplier EDF that I need to switch to a prepayment meter. I have an arrears debt that is quite high, and I'm realistically unable to pay back the full fee within 24 months (their limit for a repayment plan) at the moment. So they've told me I need to switch, so that the debt can be loaded onto the…
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Victory Energy - A failure of Local Government
Quote: Last month (Aug 18) the Lib Dem cabinet pulled the plug on Portsmouth City Council-owned Victory Energy believing it would not be financially viable or in the best interest of its potential customers. At this point the council had invested more than £1m in the company with additional costs around contracts and…
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Responsibility of New Supplier ?
When you switch utility suppliers for dual fuel and submit your actual readings to the new supplier as of a specific date, is the new supplier responsible for ensuring the submitted readings are correctly transcribed to the old supplier ? If they are, then which firm is responsible in circumstances where the new supplier…
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Npower £16,000+ final bill
Hello, I need help with an Npower final bill. About 8 months, Npower stated that I had a bill of circa £9,000. Fast forward 8 months, I have now sold my flat, negotiated bills with Npower and my final bill now looks to be over £10,000. The bill from Npower has fluctuated from over £10,000 to them owing my £5,000+. The flat…
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Possible breach of data?
Hi I am wondering if anyone could advise. I logged into my energy account 2 nights ago and noticed my direct debit changed and the credit on my account everytime I refreshed my page. Then my account number change and another name came up.I was able to access another account,infact 2 names came up,but with one my account…
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Homeshift Energy
Hey there, Have any of you had dealings with Homeshift energy? I have had nothing but a bad taste in my mouth since I signed up with them on a recommendation from the estate agents. My services (G+E) started a week before the end of October and on the 1st day a card payment was taken for roughly 100 pound in line with the…
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Almost escaping Economy Energy
I finally escaped Economy Energy on 7th November when my new provider Bulb informed me that my tranfer to them was complete. EE vaguely acknowledged in a text to me on 19th October that I was leaving them. But I've not had a word from them since. Despite that, two days after my transfer on 7th November, Economy Energy took…
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saveheatenergy renewables limited
Has anybody had experience of saveheatenergy renewables limited, 21c Beehive Workshops, Dragonsville, Dragonsville, Durham?
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Faulty Meter resulted in overcharging
In January our Energy Costs rose from £115 to £237. We complained and said something must be wrong but all the figures appeared correct. Our electricity usage seemed to be so high. We phoned our energy company and said could we have a smart meter as we thought the electric meter must be faulty. They claimed we had to wait…
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Economy 7 to Air Source Heat Pump
Hi We have just chaged from an ancient inefficient Economy 7 comfort meter which cost us £200 a month to run. We were tied to Scottish Power as they falsely claimed we had 2 meters. We have now used a government scheme to install a renewable heating system with an Air Source Heat Pump as of mid Nov 2018. We don't know how…
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Gas and Electric November 2018
Reading your gas and electric meters can help you with checking your suppliers statements, disputes and budgeting. November 2018 meter readings: kWh and average daily kWh Gas (central heating and hot water) November 1: 29910 November 30: 30006 m3: 96 (multiply by 11.22 approx to kWh) kWh: 1077 Days: 30 Average Gas kWh per…
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Honeywell Lyric T6R Thermostat
Bought one of these last week, all works fine apart from scheduling on the app. When I change the end time of a schedule and press save it just copies the start time so the heating comes on for 1 minute. The app is Honeywell Home, anyone else have this issue or know a way around it? Apart form that its a nice thermostat…
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Breeze Energy feedback
My Breeze Fixed Saver 2018 (December 2017-December 2018) has just ended, paid by Direct Debit The price was based on my prediction of Gas: 15,000 kWh and Electric: 2,800 kWh The price was Gas: £480.40 Electric: 395.33 Total: 875.73 I had no problems with Breeze. They sent a meter reading email reminder each month. I just…
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MSE News: Energy bills to vary MORE by region under price cap - so are you a winner or a loser?
Energy prices for those on standard tariffs are likely to vary more between different parts of the country after the introduction of Ofgem's price cap next month, MoneySavingExpert.com can reveal - with households in the South West set to pay an average £62 a year more than those in Yorkshire...Read the full story: 'Energy…
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How much gas is my hot water cylinder using?
Morning all, I moved into a new build in February and due to having a wife and two kids and working shifts I always used to run my hot water on constant as I need it at all times of the day. After two months we discovered an issue and a Kingspan engineer came to look at our cylinder. He found out that the builder’s…
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Switched energy provider, billed by old supplier and new supplier...
Good morning, and apologies if this has been asked before but I couldn't find anything in my search of the forum. I recently switched energy providers (for both Gas and Electric) from British Gas to Green Network Energy, moving to their two-year fix. Today is Day 21 and we have had an email saying they will take their…
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Wholesale Gas Prices?
Aware there was a jump earlier this year which fed through into significant increases in home bills BUT with the recent large drop in Oil prices wondered whether this has any link to wholesale gas prices? Searched around but can't find anything.
