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Help I want to change my electricity
Hi I am on a pre pay key meter with British Gas at the moment but want to change to a normal meter. I am not sure how to compare or find the best deal as the comparison sites are like for like. It probably me just not getting it but if anyone can help that would be great. Thanks
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Smart meter Vs pre payment meter
Hi all I'm currently with green star energy for both gas and electricity, having gone over with the Big Switch last year. They contacted me to book in a smart meter installation, which is scheduled for next week. Now my wife says she would like a prepayment meter put in instead as she wants to take over paying the utility…
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Energy when moving house? What rights do I have?
Hi all, My partner and I just became first time buyers. I was very pro-active in getting all our utilities setup and decided to use USwitch for a good energy deal. We went with Ovo Energy for £69 a month (gas & elec combined), there are obviously T&Cs but I'm keeping an eye on our usage. The previous owners were with EDF…
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Energy companies and bereavement
I don't know if anyone else has had experience with this, but I recently got a shock when dealing with an energy company and a family bereavement. What do people think of how energy companies should deal with households that have a bereavement? If a family live together but the person named on the energy account passess…
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Joint Legal action against Scottish Power Boiler insurance
Hi All, I have been going through quite a few threads on how appaling scottish power boiler care is and was wondering if any legal action has been taken against them or is therea possibility of taking joint legal action against them, will the media be interested, how we get them to honour what they sell ? rgds
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Another high electricity question!
Hi all, I've been a lurker round on the forum for several months and so I have seen how useful all your advice is and so was hoping you could all give me some please! I recently moved from a 1 and a box room flat to a big 2 bedroom flat with my partner. We have received a bill for 508 KW electricity for 5 weeks (actual not…
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First Utility Tariff Change
Went on to my First Utility (FU) account this morning to find that I had been hit with a direct debit change from £70 a month to £105. On looking at the account at 11.30 I found that I was £129.28 in debit, so I thought that seems a bit on an excessive leap. At 1.30, I looked again and found that the March bill had just…
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Switching Energy suppliers
Despite what government ministers and Martin tells you on the TV, it would appear that switching energy suppliers is not as easy as you might think! I have a new build property fitted with British Gas smart meters for both Gas and Electric. The house came with a British Gas standard dual fuel tariff when i moved in which i…
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HELP! Why are we using so much electricity?
Hi, me and my partner moved in to a 3 bed townhouse (Electricity only) just over a year ago now and we have had nothing but problems with our utility providers. To put it in to perspective First Utility were billing us over £2500 for around 9 months worth of electricity, the meter we had at the time was an economy 10 meter…
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Ongoing Npower billing nightmare
About 3.5 years ago I moved into an apartment with all-electric heating and a Heatwise meter, with electricity supplied by Npower. A Heatwise meter is actually two-meters-in-one - it has two MPAN's. Its basically an Economy 7 meter plus another meter which supplies about 10 hours of lower-cost electricity in a 24 hour…
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Fischer Energy and large 2 month electric bill £500 + as of there faults
Dear Sir/Madam Fischer Energy are saying that as of there terms and cons they do not except they have to pay some towards my 2 month bill as of there inconstant faults and making me do lots of extra boosting of electric as of details below. MARTIN/MSE PLEASE CAN SOME ON HELP AND WHAT ARE MY RIGHTS TOWARDS MY ELECTRIC BILL?…
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MSE News: British Gas scraps its standard tariff for new customers
British Gas has scrapped its standard variable tariff for new customers and those currently on a fixed deal - but the replacement tariff is only £25 a year cheaper...Read the full story: 'British Gas scraps its standard tariff for new customers' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Avro Energy Disgrace
I tend to review my supplier every year and end up switching most years. This time, I came to the end of 12 months with Avro Energy. I have always paid my bills via direct debit every month on time and according to the amounts they request. I started initiated a switch to another provider but Avro has just contacted me via…
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3000KWH Gas a Month?!
Hi all, I live in a 2 bed end terrace house, all double glazed and insulated. I am unsure if this a 'normal' amount of usage. All my radiators are on 3 and I have a timer on my heating between 18-20. My boiler is a worcester 24i junior I am with Utilita and in March the gas used 3255.30kwh. Checking earlier, when my…
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Problems with Eon
We were with Scottish Power for about 4 years, no issues but when I came to the end of my fixed price deal the increase was significant so I switched to Eon. I did the switch on February 28th and it completed on March 24th. In the meantime I registered on the 15th of March on the main computer. Since then I literally have…
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Cheap energy club: Can't fill in my contract end date
I recently switched my electricity supply to ebico, and because the switch had to be completed manually my Cheap Energy Club end-of-contract is now left blank. The rest of the details (tariff etc) are updated, but I can't find a way to fill in the end-date. This means email notifications won't take the date into account.…
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Moving Gas Supply
Hi, We are looking to buy a new house and we went to see a property and the kitchen has been extended. We really liked the house. However, as part of the extension they have moved the kitchen from one side of the house to the other and when they did the kitchen they decided against moving the gas supply to where the new…
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Left Bulb should I cancel my DD?
I switched away from Bulb on 20th March and have calculated I am £130 in credit based on the readings I gave just before I switched. I can no longer access my Bulb online account, I just get a blank page with no options other than to sign out and have had no communication from them other than a sorry you are leaving email.…
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Utilita online account/log in?
hi Ive signed up with utilita (due to go live on 9th april) ive decided to go with the premium e7 (keep my old meter) anyone with them on the same tariff that's not using their smart meters? ive had a reply from them and all they told me was I cant use their online login (unless I use their smart meters) to check…
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Scottish Power keep fobbing us off, what to do next?
So I figured out a few months ago, after a large bill, that my girlfriend's meter readings have been the wrong way round since she moved in. After taking many different photos of the meter at different times of day, Scottish power finally decided they had enough evidence to sort the problem out. They said in an email it…
