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Eon...prepayment Gas card problems.
Hoping for some advice on these forums as I really am at the end of my tether. I changed from British Gas to Eon on the 24th November. They posted a new card for me to use. I followed the enclosed instructions by putting the card into the meter before topping up. The display on the gas meter showed "Card not accepted". No…
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Boiler pressure question?
Hi everyone See picture attached, does the dial look right to you? I let some more water into the system about 9months (and was serviced) ago with raised the needle but after that time it seems to have gone down. No obvious leaks etc?? I’m not really clued up in boilers etc
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One bed flat, electricity only huge bill
Hello, I was just wondering if anyone knew what the average hill for a one bed flat with just electricity is? I've bee in a constant battle with Npower as I do not believe my bill is correct £155 per month. They have just told me that next year my annual usage is looking to be £1870. 1 bedroom, modest kitchen, bathroom abd…
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Electric bills out of control - advice needed
Hi there, We are a family of 5 (3 young children) living in a 3 bedroom semi-detached council house with old style storage heating (3 of) and a panel heater in each room. It's on the THTC system (17.5p domestic, 9.5p for heating/water). My wife works 2 days on (48 hour shifts), 4 days off and I'm at home with the kids /…
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Npower- pls,pls help
Hi all, After watching the martin lewis show I decided to try and get a better deal on my mums electricity bill. She was paying £75 a month. So found a better deal on comparethemarket.com. Npower came up with a deal of £63 a month fixed rate until September 2018. so I signed up with Npower for her. Now I received a email…
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Gas safety certificate - Help
I would like to get some clarification regarding a gas safety certificate. I have a boiler that was installed in 2006, the boiler is working well and it has been services every year. I want to get a gas safety certificate for it however the gas engineer is refusing to certify it and still wants the money for the…
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Please help me choose the right heating - all electric flat
Hello everyone, I'm hoping someone can help me choose the right heating options for my flat. My flat has one cheap electric convection panel heater per room. I'm in the situation of being both cold AND paying big bills. I appreciate that there are a lot of threads on this amazing site that more or less cover this already…
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Eon heatwise help
My son has moved into a rented flat that has a heatwise five tariff meter. It is electric only with storage heaters. I have had several conversations with eon trying to sort out the tariff. He is on their standard tariff of £0.16 per kWh. This seems really high to me. I thought he should be on some sort of economy 7 or…
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Downstairs Warm/Upstairs Cold
Hi there, I wonder if someone could advise me on what to do. I brought a house last year and it's a 2 Bed Semi-Detached House, which is roughly 25 years old now. The radiators have all been bled, and work fine. I have recently had a new boiler fitted in the summer this year. Now Winter has come, the heating heats…
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British Gas Smart Meter Readings Not Taken
Hello, Just got off the phone with BG having realised I didn't receive my monthly bill on the 1st December. They advised that there was an issue with a "large number" of customers Smart Meters (all of them??) and that readings were not taken in December (or were taken, but then not processed for billing). So if anyone has…
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Scottish power
Hi all, hoping for some advice. I moved out of my property to let to tenants and informed Scottish Power. They closed the account in jan 2017. In sept 17, debt collectors wrote to me about the payment and i found out a default had been placed on my credit file because of an outstanding bill with SC for £300. SC never…
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EDF Increasing payment by 50%
So I've recently moved from BG to EDF I signed up to the BIue+Heating Protect Jan20 tariff and gave them my annual usage figures approx Gas 18000 kwh and electric 4000kwh. This generated a monthly combined bill of £110. This is pretty much what the online price checker sites also came to. Last week EDF requested a meter…
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First utility smart meter
Thinking of changing tariff with FU and their cheapest for me is one that comes with a smart meter. Will this be a first generation one or have they moved on?. Thinking of taking out a new fix due to spike in gas prices.
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MSE News: Toto Energy hikes winter direct debits by 50% and admits to 'misprint'...
Toto Energy customers have reacted furiously to the supplier's decision to bring in a 'seasonal direct debit' which will see some households' bills jump by 50% over the winter, hot on the heels of an eye-watering price hike which was revealed last week...Read the full story: 'Toto Energy hikes winter direct debits by 50%…
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British gas rip off
Joined energy club in 2016 and ended up with British gas as part of the mass group joining for cheaper bills. At the end of the agreed term whilst following the group a few months back, I'm now with EDF. Got final reading from BGas sastraight away and got told I owe £229 for my final bill, totally gob smacked, so I arrange…
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Tariff quest
Are there any tariffs (both gas and electricity) for senior citizens? My 90 year old mother has recently been widowed and the tariff she is on will run out this month. Can I put her details into the MSE search as I have already put mine in?
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Buying House with Solar Panels
Took readings from previous house and took readings from new house Friday when we moved in. Not had chance to phone provider yet (we are contracted with e.on until June 18). Will they put us on a different tariff, or will we just get rebates from previous owners provider British Gas for having the panels (they were bought…
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Ovo secure smart meters
Hi can anyone tell me what energy companies use the 'secure' smart meters other than Utilita. I want to leave Ovo but I don't like the sound of Utilita either. Thanks
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Eon final meter reading £600!!
Hi, not sure what to do and any help greatly appreciated. I changed suppliers on here last year and all the quotes came back around £65 per month, so I chose Eon. I keyed in the size of the house, people living here, rooms, etc.. so assumed their estimate was accurate. I have now changed suppliers as the year is up and Eon…
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Have Ebico packed up?
I've been trying to view Ebico's website to show one of my tenants their night owl tariff, but my browser won't connect. Have they packed up?
