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British Gas Smart Meter Readings Not Taken
![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
[Deleted User]
Posts: 0 Newbie
in Energy
Hello,
Just got off the phone with BG having realised I didn't receive my monthly bill on the 1st December.
They advised that there was an issue with a "large number" of customers Smart Meters (all of them??) and that readings were not taken in December (or were taken, but then not processed for billing).
So if anyone has a Smart Meter with BG and is on monthly billing, I suggest you check your account and call them if you believe that you have not had readings taken and a bill generated.
Just got off the phone with BG having realised I didn't receive my monthly bill on the 1st December.
They advised that there was an issue with a "large number" of customers Smart Meters (all of them??) and that readings were not taken in December (or were taken, but then not processed for billing).
So if anyone has a Smart Meter with BG and is on monthly billing, I suggest you check your account and call them if you believe that you have not had readings taken and a bill generated.
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