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Energy

Archives for February 2017

trying to figure out why my electricity bill is so high ?
So i live in a small one bedroom flat and my bills have been coming in at £50-60 a month is this normal or is it a big high like i believed it to be ? I'm with scottish power. My flat is all electric and i do not use the built in storage heating and instead use a 0.5 oil filled heater as it keeps my living room warm enough…
British Gas Electric Meter
Hello Does anyone know what time a British Gas electric meter goes off on a Sunday? I have just realised I have 15p left of emergency and I'm not sure where would be open now on a Sunday night for electric. I wasn't aware it was on emergency until my partner said!
Gas Meter Placement
Hi All I was looking for some advice. My energy company recently moved the placement of my Gas Meter. This was originally internally fitted (found in my kitchen) but has now been installed external (next to my front door). Due to it's close proximity and this being my only external door. I am wondering if this is allowed…
£577 electric bill please help
Hi, I was with GB Energy and paying £65 per month direct debit. I didn't really pay much attention to how much we were actually using but then heard about GB Energy going bust. I noticed my direct debit changed to Co-operative energy but this all happened around the same time that I had my first baby so it was bottom of my…
Storm Power cuts - faulty electric hob
Hey, I had quite a few power cuts on Thursday, some for seconds, 1/2 hour and over two hours when western power had to repair a power line that a tree had fallen on, they did the usual turn on and off test before power was back. My electric job has now started to not work correctly, not heating correctly, and not turning…
Credit mode on electric meter
Can anyone tell what is this about. I'm currently on prepay meters for electric and gas but tonight I have been changed from Pre-Payment Mode to Credit Mode (not emergency credit or friendly credit) for electric only and I have an Est. Bill of 47p and it keeps on increasing. What does Credit Mode mean?
Ebico / SSE partnership has ended!
Seems SSE have taken umbrage at Ebico getting into bed with Robin Hood Energy, and the long term partnsership is over: read more here: https://ebico.org.uk/ebico-news/new-cheaper-gas-and-electricity-tariffs-under-the-new-partnership-with-robin-hood-energy/
Unit prices for energy: Where to compare ?
1. Please can someone link to a Table of unit prices like the one here for Northern Ireland:> http://www.consumercouncil.org.uk/filestore/documents/Electricity_Price_Comparison_Table_23_February_17.pdf And please :) ... no “helpful” pointers to price comparison sites which require 10 pieces of info and produce annual £££…
Moving from separate gas/electricity suppliers to dual-fuel vs exit penalties
My current fixes are with Zog for gas (ending 5 March 2017) and First Utility for electricty (ending 31 May 2017). The cheapest deal for me at the moment is a dual fuel fix with Scottish Power but I would have to pay a £30 exit charge with First Utility up until 12 Apr 2017. Is it better to switch now and pay the £30 exit…
Incorrect switching penaltyfrom nPower
Just received an email from nPower about my switching to another provider: "As you have left your tariff before the end of the fixed term we will be charging you an exit fee. We’d love to keep you If there’s anything we can do to change your mind or win you back please let us know". As I am switching well within the…
Heating and Water in rented accommdation
Hi I live in private rented accommdation and love the flat and area and want to stay on a longer term basis but there are just 2 niggling things here. Electic portable heaters water tank you have to switch on So my question is can you reccommend an electric heater I can set for a certain time of day? And any…
Gas supply objection.
Hello, We moved into our new home mid December and arranged a switch from EDF to CO-OP which would take 6-7 weeks. We were placed onto a deemed contract with EDF for our gas and electric. The electric switched over fine on the 24th January. We provided gas and electricity readings 5 days prior to switching as requested. We…
First Utility hikes standard tariff prices by 9.7% - check NOW if you can save
B][/B]More than 100,000 customers on the firm's standard variable tariff will face an average 9.7% hike from 1 April...Read the full story: 'First Utility hikes standard tariff prices by 9.7% - check NOW if you can save' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how…
Advice: Switching smart meter from pre payment to credit
Hi Forum, We've just moved into a rented flat with a smart meter set up as pre paid. There is no gas supply to the property so everything is electric. In the first 24 hours we'd used £15 of electricity, despite not having much on and since then we've used almost £200 in a month. The company being used is Utlilita. We'd…
Are My Utility Bills Unreasonable?
Hello all. I'm a single person with complex mental health problems living in a 1 bed council flat in Stockport. I am not receipt of ESA (support group), housing and council tax benefits. My weekly rent of £105/wk includes £18/wk for hot water and heating, this £18 is not covered by my housing benefit. On top of this I'm…
Add your feedback on energy supplier Future Energy
This is a feedback thread on energy supplier Future Energy Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t…
Non Domestic business rates
Hi I've been living in my property since September 2015, I have my gas and electric with Ecotricity. Before I rented the property it was rented by the Red Cross so was down as a business property (I guess) when I changed provider to Ecotricity when I moved in I had difficulty because of this and had assumed it was fixed as…
Iresa savings account? Interest query
Hi all, I understand Iresa pay interest on in credit balances? I think I saw it was something like 2% which to me doesn't seem bad as I didn't think any other suppliers, at least not the ones I've been with, do that? I know it's not technically a savings account but if that is the rate it's not massively different to…
No To Direct Debit
I am a newbie asking about switching for the first time, so please treat me gently and try not to be unkind. I am with Scottish Power on a standard online tariff. With prices going up they've offered me various fixed price tariffs, the best of which will only save about £80 a year but over 3 months the monthly payments…
New boiler needing new rads?
A reliable plumber has told me due to new laws if I have a new boiler fitted I have to change all my radiators to thermostatic ones as they don't have thermostatic controls. My husband has rang around the council etc...and they have said this is not true. Who is right?

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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