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Add your feedback on energy supplier Future Energy

MSE_Andrew
Posts: 173 MSE Staff


This is a feedback thread on energy supplier
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Future Energy
Please share your experience with other MoneySavers. Click reply to take part
- Did your switch go smoothly?
- Have you had problems since?
- Is it easy to contact?
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I switched from Future Energy on 2nd August and they continued to take DD payments for three months I rang them 10th October and received a refund of the payments.
I am still awaiting my final bill and and over payment refund its now the 7th December, all I get is excuses, I have now given them 7 days to get it sorted or I will contact the ombudsman.0 -
Hi folks
Future energy has ceased trading. Full info is in our News story:
Future Energy ceases trading - what it means for customers
We're sharing this across several past forum threads for anyone who may have subscribed to them and receive email notifications.Could you do with a Money Makeover?
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Initial press statements at the time Future Energy started trading suggested that they had set an initial 80K customer target. Latest Press reports suggest that they only managed to attract about 10K. One has to wonder 'which supplier is next'? The sad thing is that we are all paying for these failures via the Consumer Levy.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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