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Switching Suppliers - Cooling Off Period
I have just started the process again of switching suppliers. Mainly because E.on have adopted the policy of only offering the best value tariffs to new customers and I expect that the best tariff they offer when our fixed tariff ends will be a lot more expensive. One point to take notice of when switching, if you are…
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Warm home discount
£140 went into Scottish Power account this week.
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Hive Hub and Smart LEDs
I got a phone call from SG regarding my transfer to them from Eon, they are giving me a couple of smart LED bulbs and a Hive Hub for transferring to them. What will EON give me to get me back?:D
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Request for more money after refund on final bill has been paid
My daughter is a student and gave a final reading for gas and electricity back in June.on moving out. On this reading the company gave a refund on the account. They have now sent her another bill 4 months later stating that she now owes them money even though they refunded her on her final reading. Can they do this?
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Illegal Warrant of Entry by First Utility. Help
First Utility, through their debt recovery agent Fidelite, recently turned up at my doorstep to request payment (£2250) or install PPM. Advised them I had already set-up a payment arrangement with FU. They said we hadn't. They contacted FU on my doorstep with 2 engineers hanging about, as did I, and FU advised the agent to…
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How long for old Credit to go onto Smart meter?
Yesterday we had our new Smart Meters install and the guy who installed them from British Gas said the credit from the old meters will go onto the smart meters. we are now at the 12 hour mark and still not gone on so how long should it take?
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Winter fuel allowance
Hi everyone 😊. Has anyone received their winter fuel allowance yet? My husband got it for the first time last year, and received early, but don't know when it's due this year. Is it right that after the first year it automatically goes into your account? Candy
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Hugely different tariffs - unit price, standing charge etc - any advice?
I am at the end of my term with Extra Energy and am confused by the new deals offered: Extra Energy deal: Electricity: Unit rate 10.703 p/kWh Standing charge 20.441 p/day Total:557.91 Gas Unit rate 2.853 p/kWh Standing charge 20.441 p/day Total:794.36 OR EON (using the cheap energy club) Gas Unit rate 9.369p per kWh…
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Time to go for a new fixed deal?
I'm currently with GB Energy, on a fixed, no-penalty-for-leaving, dual fuel deal and I'm happy with it. But now that oil is going up, i'm wondering if it's a good time to switch, although it might be to a slightly more expensive deal. What do people think?
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British Gas credit refund
So I have been trying to get a refund on my credit balance for over a month now. In a bid to finally unlock this money I closed my account but guess what its been 3 weeks and no money :-( Apparently it will take a further 2-3 weeks because humpty passes me onto dumpty really annoying. Anyone else have this much trouble…
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PAYG SMART Tariff ?
Hello everyone! I am looking for a cheap tariff on MSE Cheap Energy Club. I found that many suppliers offer cheaper rate on their SMART tariff. For example, E, Utilita, Economy Energy, OVO Energy. I am wondering if the tariffs are only available on SMART meter? Or it's also available on normal prepaid meter? My current…
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EDF go quiet - check it!
As someone who prided herself on having her finger on the money saving pulse I am embarrassed to find I have been quietly shafted by EDF and didn't notice. My fault I know but be warned to keep your eye on EDF. They are sneaky, and I fell for it. In early May 16 I had a bill which told me they were lowering my direct debit…
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Business electricity for flat hallway lighting?
Hi, The building I live in is owned by the owners of each of the flats through a building management company. The electricity for the hallway lighting (3 lightbulbs, using around 8 units a year) is coming from a business supply and is currently costing us around £200 a year, which if you work it out per unit is completely…
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Trying to switch to E.ON
I've been supplied with gas/electric by EDF since March. In June, I had credit meters fitted. My attempt to switch to E.ON's Home Saver V1 tariff failed and, after much to-ing and fro-ing, it has finally transpired that this was due to the national database showing that I still had prepayment meters. After the database has…
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Struggling to properly evaluate energy costs
We bought our first house in November, and started our utlities then so they are due to change soon hence me looking into new deals, but we didn't move in until May due to the renovation work taking a long time. As such, I'm finding it very difficult to accurately work out our energy usage, as I only have our summer…
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Northern Gas Heating
Getting a new central heating system put in, anyone got any experience with Northern Gas Heating? Review page from their site seems to be largely positive which for reason sets off my warning bells lol.
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Switching from pre pay electric meter
I currently have a pre pay meter in my apartment (it's not registered under my name, just to the occupier - since i moved in). I am looking to switch to a bill pay meter. Does any one know if i have to contact British gas first for the removal of old / installation of new meter before I can contact a cheaper provider? Or…
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Economy7 Hot water tank on during day
I've moved into a new flat which has an economy7 water tank heater and a day/night rate between 00:30 and 07:30GMT for night and the rest day. My hot water tank seems to be running during the day when only the "off peak" switch is turned on. I keep the boost switch turned off all the time Is this the correct set up and if…
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Electricity reselling - 40p/unit is ridiculous no??
I live on a boat in st peter's marina in newcastle (just in case anyone is trying to google their prices) and have just got first bill back. It's obscene. It works out at 40p per unit which the internet thinks is ridiculous. I've brought this up with them and just got the reply that this is how much they pay, so this is…
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Replacing Potterton 'Neataheat' boiler?
Advice please, our Potterton 'Neataheat' boiler is now 40 years old, we have never had any issues with it but feel it will not obviously last much longer. What do people recommend we should replace it with? if indeed that is the course of action we should be following? Any advice appreciated, thank you.
