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LED light bulbs
My "energy saving, 10-year lasting" bayonet fitting light bulbs are beginning to fail after about only 3 years of providing inadequate lighting & threat of mercury contamination if broken. Now LED light bulbs are being promoted, no mercury, but they are Edison screw fitting so need an adapter or changed pendant light…
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Prepay topup before increases ?
Using prepay here and wondered if putting a chunk of gas and leccy on will avoid notified price hikes on their way later this year. Thank you.
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MSE October British Gas Switch Descrepancy
Hi all, Has anyone else whose switched to the British Gas Collective October 2017 tariff, noticed the BG rate is different to the MSE advertised rate? The standing charges are the same but the Electricity rate was advertised as 9.828p/kWh but my now live BG rate is 9.95p/kWh. The Gas rate was advertised as 2.594p/kWh but…
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Trying to see how the calculations are made
Hi, Starting to look to switch and I can't get to the same costs that the CEC calculate. I'm sure I'm missing something, but it's of enough difference to clarify. Any help greatly received. Current : Collective Fix December 2016 My Calc Current Usage Totals Gas Unit Cost £0.2900 41523 £12041.67 Gas Standing Charge £0.26009…
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nPower - Legacy Tariffs, Metering and Complex Billing
Anyone who has entered into discussions with nPower involving complex billing will know just how frustrating this exercise becomes. I seem to have ended up with more questions than answers and would appreciate any advice on the following: Tariff - thought I had started (over 20 years ago) on Economy 10 but that it had been…
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backbilling - unusual issue
Hope someone can help. I left Co-Op energy in December 2014 and went to Eon. Since this was almost two years ago I have no records apart from a sketchy memory. Co-Op took a DD payment in January and April 2015. I remember contacting them then and asking them for a final bill to show what the payments were for. I heard…
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EDF Smart meter will not work in my house
Periodically EDF pester me to have a smart meter installed in my house. I should like nothing better, but I have very poor phone signal and wifi - poor signal generally locally. So it will not work. They have been before and tested it. And agreed. Last time they said they would mark it on my account that my house was…
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How soon is it possible to change supplier without penalty?
Hi Now that Eon are not letting loyal customers onto their cheaper tariffs, how soon is it possible to change supplier without paying the penalty? I am on Energy Fixed 1 Year v19 with an end date of 21st January 2017 for both gas and electricity. There is a £60 penalty (£30 per fuel). I know there is a window but I don't…
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Problem with electric bills
Hi Hope people can possibly offer me some advice on this? In August 2015 I moved into a rented flat (my first flat on my own), there was a welcome pack from Spark energy, so I thought I may as well go with them. I signed up online, and it said the average monthly cost of electric for a 1 bed / 2 room flat like mine was £40…
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Electric heated water
Hi all, I've just bought a 1 bedroom house, with only an electric supply, no gas. I'm making quite a few changes, interior walls etc., and the bathroom is next on the agenda. I currently have a hot water tank in a small cupboard in the bathroom. Ideally I'd like to move/change this if possible, as it would free up some…
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Electricity
*takes big deep breath... So I moved into a new rented house. Couldn't get online due to no internet (but that's a different story) Sent EDF a meter reading today and asked them to set me up an account. I'm not able to communicate by phone so have spent since 6pm tonight trying to arrange it. I moved in early sept and sent…
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Hot water tank temp
Hi all trying to cut down on the gas bills. Have managed to tweak the amount of time we heat the water and haven't yet noticed any cold showers! But also wondering whether we are heating the water to a temp too high anyway. Does anyone know what the recommended temp of the hot water tank should be? Is it better to heat it…
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MP Energy: Boiler replacement scheme
Hi, does anybody have any experience with a company called MP Energy Team? Apparently I qualify for a new boiler fitting under a grant scheme but I'm always suspect of doorstep callers. Apparently they are based in Preston but I am in South Leeds. Thanks in advance for any advice.:)
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Tado Smart Thermostat
Good Afternoon, Ive just ordered a Tado thermostat. just a quick one when you install it by changing your old thermostat. do you keep the boiler on the on setting? as the Thermostat will do the timer? Thanks Jamie
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Who is my supplier?
Hi, I'm new to the forum, and have a question. I moved out of my previous property on 2 September, cancelling my edf account. I was in rented accommodation until last Thursday 13 October, when I moved into my new home. I haven't found out who my supplier of gas and electricity is. Can and how do I do the energy club switch…
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Switching info for anyone with a "Heatwise" Meter
Hi All, Just thought I'd share my experience of moving into a property with a "Heatwise" meter. I joined the MSE British Gas Collective switch earlier in the year, and, was very happy with the tariff, and wanted to take it with me. Arranged the move with British Gas, but then after the move, received an email from them,…
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British Gas October Collective and Smart meter installation
Can anyone please give me advice on what to do? I am on British Gas October Collective and have arranged with BG to have my Smart meters installed on October 27th. I'm trying to decide whether I should cancel the installation until January next year when the updated meters should become available. If I waited these new…
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Completely new gas installation
Hi there, I am having gas connected to my property next month by Scottish Gas Network - I only have electric storage heaters at the moment. I now need to find a company to fit a gas meter and become my official supplier. My first thought was to go straight to my existing electricity supplier - GB Energy. They will charge…
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Energy Club - switch?
Hi, This is perhaps a very stupid question but just in case! My flatmate moved out and gas/elec accounts are in her name (I contribute directly to her bank account). So I now need to arrange for new elec/gas in my own name, e.g. new account. Can I still use Energy Club to "switch" even though I have no existing account to…
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Add your feedback on energy supplier White Rose Energy
This is a feedback thread on energy supplier White Rose Energy Please share your experience with other MoneySavers. Click reply to take part * Did you switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t…
