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Ovo mini rant!
Switched over from Ovo to Eon this month. All going well with Ovo communication to keep my DD alive for my final statement refund. Then today an email saying they've started me on a new plan and have debited 72 quid from my bank! Grrrr. Rang straight away and they admit the error but it will take a number of weeks to get…
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Zog Energy
Has anyone had dealings with Zog Energy. I haven't heard of them, but they are the cheapest gas supplier on comparison site for me. Fixed for 12 months with no exit fee, very tempted. Any help much appreciated.
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Solar panel lease - get out?
We have had endless problems from our leased solar panels, and now want them removed from our roof, but the maintenance company (legal dept) simply do not respond to my messages. We have had them on our roof for approximately 2 years, and they have never worked properly, they have just caused endless problems for us.…
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To Fix or not?
I am with First Utility and so far had no problems at all. I received an offer from F.U. fixed for 3 years. I have tried to make a comparison, but to me it is SO complicated. I am currently on First Fixed May 2017 and pay by variable direct debit. The offer they have is: First Fixed June 19. I would REALLY appreciate…
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Credit from old meters to smart meters.
We are having Smarr meters installed on Wednesday on pay as you go. Will we lose the credit that is on the old meters or will the guy move it onto the smart meters and as we have about £100 on gas we dont want to lose it.
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Could I save money with a thermostat for our heating?
Hi all. All this talk of central heating has got me wondering about fitting a thermostat to our heating system. We currently have a B rated condensing combi boiler with TRVs fitted to all radiators apart from the one in the upstairs bathroom. I've read up on lowering the boiler temperature to allow the condenser to do it's…
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British gas
Hi guys I have just had my BG lekky and gazza meters changed to the new smart meters, most impressed with the info they give you, but talking to the fitter I asked him what happens if I was to change supplier, answer, you would go back to the old meters, I thought the idea was for every one to have smart meters ,is this BG…
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BG complaint
I am elona's DD and British Gas closed my account a few weeks ago when I transferred suppliers, I was over £600 in credit and so far have not received a penny of what they owe me. I left an online message from them on Tuesday asking for the money they owe me and have heard nothing!!!! They were quick enough to send me a…
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How to claim your cash back?
Just switched providers, and I am able to get £15 does the cash back usually go on my pre payment electric metre? or do I get a cheque through the post or something? Thanks!
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Is this deal for the smart meter?
Might be a silly question, but if I go with this supplier directly, it says I can have a smart meter, but doesn't say anything like this if I go through this site? Screenshot: http :/ / i.imgur. com /VOMyiv1. png (You'll have to correct the url spacing, because I'm not allowed to properly post links due to how new my…
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Gas meter accessibility
Hoping someone here can help as hours spent on Google haven't been very informative. I'm looking to buy a house but in the property I like, the gas meter is in a small cupboard behind the steel spiral staircase so it's awkward to get to. It is possible to reach behind and open the door to read the meter but there's not a…
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Can I change my electric provider?
Hi all, Just a quick one - I am currently with nPower on a pre payment card, I currently rent the flat where I am living. Am I still allowed to switch providers? and could I potentially be saving money even when I am using a pre payment card to top up my electric? (electric only in my flat, no gas). Thanks!
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Concerned new Scottish Power customer
I have recently switched electric to Scottish Power, as they were offering the cheapest rate for my property. My online account is now up and running, and they are now asking for the opening meter readings. However I have an Economy 7 meter and my online account only has a single meter reading entry point. There is no…
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VAT rate on domestic boiler repair 20% or 5%?
Hi there - Just had two guys out who did a good job in replacing the radio receiver to the boiler, thereby fixing my central heating. Great. However - the bill says 'VAT @ 20%' - I looked this up and I actually think it's 5% - can anyone confirm I'm correct please?!…
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coming to end of Fix
I am with ExtraEnergy (who to be honest have been fine, which I think is due to only having electricity with them and not trying to leave them so far) Just had an email saying that tariff coming to an end in November and advisory email will be with me in a few days. I am currently on Bright Fixed Price Nov 2016 v2 The two…
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Do i have a claim?
I moved house in June. The property had key meters installed which were due to be changed originally a week or two after I moved in. However the day came and the man didn't show up for work and therefore they had to rearrange for them to come change them. It was another 2 weeks before they came. The whole reason it was…
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energy meter
Hi, BG are offering me a new smart meter. Is there any real benefit to having this fitted or downsides please? CR
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MSE News: GB Energy Supply cranks up tariffs by 30% - but you can beat the hike
Thousands of GB Energy Supply customers have been slapped with eye-watering price hikes...Read the full story: 'GB Energy Supply cranks up tariffs by 30% - but you can beat the hike' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…
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How much to expect to pay for bills on my new house?
I’ve been renting my entire adult life and have finally been able to get on the housing market and will complete on a house in a fortnight; however I’ve no idea what bills to expect? It’s a three bedroom detached property with an energy efficiency of F31 and uses oil for heating; there’s two of us, I work from home and…
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Price Hike/Drops?
Hi After today receiving the second price hike from my energy company in less then 3 months (this hike is up >30% on the standing charge alone), amounting to more than an extra £170 per year on my bill, I'll be switching suppliers. I understand this is the risk of a variable rate, and the company have been ok so far, so…
