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Half-hourly metering - which tariffs?
Our home-based business has half-hourly metering because we inherited a max demand meter from the previous owner (the meter used to supply an entire village). We were moved to a smart meter & half-hourly metering about a year ago but on what is effectively an Economy 7 tariff so 11p from 07.00 - 24.00 and 6p from 24.00 -…
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Storage Heaters...help!
Thanks in advance for any advice! I have recently moved into a flat that is home to some rather old looking storage heaters. As a first time renter I have no idea how they operate! I'm aware they are the most expensive type of heating so I would just like to get some guidance on how to use them and limit the damage of the…
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Electricity Supplier Dispute
Hi all, A long and protracted problem which I am hoping you can assist me with, please. Two properties next door to each other - property A and property B. I lived in A and my mother lived in B. Both were supplied by EDF. When my Mother died in Christmas 2012, I moved out from A and into B. A tenant moved into A and I…
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Gas meter not registered to my property
We have just purchased a flat that is an old Victorian building with 4 flats. We are flat D. The sellers were with Scottish power and we are moving to eon. All thought it would be straight forward. Eon have been in touch and basically the meter that is ours is not registered properly. I have the serial number and the mprn…
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Electricity only water and heating tips
hiya everyone I've recently moved into a Cluster house, end of the row so no back door./back of the house but more like an end terrace just arranged differently. we're currently on a prepay key from the previous tenants, we've changed suppliers (going through atm) and then we will change to a credit meter as soon as they…
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What's the most cost effective way of staying warm whilst working from home?
Hi. I went freelance this year which means working from home all day in a single room. As the winter approaches it has struck me that I will be in a dilemma regarding house warmth this year. Do I whip the heater on all day, every day and heat the whole house or is there something else I can do? I only need one room warm…
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Free Insulation - Not sure if I'm eligible?
nPower says I'm not eligible, yet "freeinsulation.co.uk" says I am. Is there a definitive check-list I can use to see if I am eligible for anything?
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solar panels and direct debits with an old style meter.
Hello I have solar panels and an old style meter that runs backwards when my panels are working. I have been unable to give meter readings so my electricity supplier(s) (I changed to co op a while ago and was with edf.) have me on a direct debit. My question is am I losing out when I change suppliers? I cannot give…
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Advice please
Hi Has anyone had experience with a company called 'Gnergy' ? Need some input as to how good or bad they are. Many Thanks
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British Gas Collective Fix Oct 2017.. problems
I signed upto Collective Fix Oct 2017 i got one e-mail saying that another 2 e-mails would follow telling me what to do next and when my expect supply date would be. Ive had nothing from british gas, i logged into my account to check it and it said " waiting for meter readings " With no e-mails asking me for them…
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Economy 7 MSE Energy Switch WARNING - hidden costs
Hiya A warning for people seeking to get rid of Economy 7 (as seems to be the case for many people on E7) at the same time as switching to a cheaper supplier. You may have to pay hidden extra costs that don't show up when using the Energy Club comparison engine. Spurred on by the recent MSE Energy Switch, I finally worked…
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Threatened by British Gas
Hi, I moved to a rented property. After some time I have found some letters from BG addressed to "The Occupier". I have opened them. There were statements asking to pay hundreds of pounds for 0kWh. From landlord I know that there was a gas pipe at the property, but it was disconnected during refurbishment years ago, but…
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Switching supplier with a pre-payment meter
At present I have a pre-payment meter, wish to switch supplier, however at present I have abut £40 for both Gas and Electic on the meter, would I lose the reminder with a new supplier? If so, I guess best to wait until it's low and top up small amounts if needed? Thanks.
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NPower have messed up my bills
Hi all, I'm new to this but am hoping someone can help. NPower have completely messed up my bills and I can't make head nor tail of how much I should have paid or been charged. For the last two weeks I have been waiting on a substantial refund of credit but they are now saying this is not owed despite numerous calls and…
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Will switching pre-pay suppliers lose credit
Hi All, To cut a long story short my current supplier have messed me around for 15 months trying to get them to change the prepayment meters that were in my property when I purchased it to credit meters. I'm therefore in the middle of switching to EDF. My current supplier just emailed me saying "sorry you're leaving blah…
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Furanflex liners query
I read a forum discussion about Furanflex (not Furanflex25, I mean the original Furanflex products) liners a while ago but it seems to have disappeared. The debate was about whether black Furanflex liners, which have been installed in homes, are suitable for solid fuel like wood. Does anyone know? These liners are used a…
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Ofgem and the Ombudsman
Hi New to site. Ofgem is the authorising body for the energy Ombudman to carry out ADR (alternative Dispute Resolution). Has anyone had a complaint handled by the Ombudsman only to experience (in their own opinion) that the service they received was not as good as they had expected? Bearing in mind that the process allows…
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Switching effects your credit score?
just a word of warning to those who regularly switch, I have just found out that your credit score is affected in a negative way everytime you switch, (or at least it as with my last switch) my score as gone down by 11 points, and the only thing that changed in that week was the switch to Scottish power from eon so be…
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Central heating and TRVs
Hi, I have a really old Worcester combi boiler in my rented house. There is no central thermostat in the house, but each radiator is fitted with a TRV. I am wanting to know how best to set the boiler and TRVs to be most economical but that so I am warm (it's an old house!) At present, the boiler is set at 3 (goes from 1-5)…
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what's cheapest to run central heating or Dyson am09?
Hi, Now the weather is turning colder I'm hoping someone on here can help me work out which is going to be cheapest to run, our central heating or a Dyson am09. We have a large 5 bedroom house with 10 central heating radiators. Last year we had heating on 2 hours in mornings and 3 hours in evenings. This year we now have 2…
