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central heating
Is central heating a scam? Ask an energy expert(?) what is the best way to heat a home and he will respond by saying "A combi-boiler with radiators. He will go on and quote costs compared to electricity/storage heaters etc. Maintenance (by cowboys) of the (inefficient) system is paid scant attention. Typical winter…
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Boiler Grant for over-65 question
My ex-husband's boiler, gas fire & gas cooker have recently been condemned. He's 65 & still working, but didn't bother getting the boiler repaired when it broke A YEAR ago so has had no hot water or heating in the house for that long. He goes to the gym daily so showers there. Our son who's 18 stays there 1 weekend in…
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Database of Energy Customers
On the news this evening it suggested that there would be a database created of people who are on higher tariffs. Confirmed in this article http://www.ft.com/cms/s/0/05b30f7c-594d-11e6-8d05-4eaa66292c32.html#axzz4GIDjFzO2 I certainly would not want my details on this. I am on the tariff I am on for reasons other than price…
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Erroneous transfer of utilty supply Eon Ebico xyz?
Hi, I have been happy at Ebico for 7 years. Recently I received a final bill from Ebico and a welcome letter from Eon. Phoned Eon a few days ago and they apologised saying they had made a erroneous transfer and would return account to Ebico. Ebico refused the transfer saying our supplier is now Fact? Asked operator to…
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Overusing gas + leckie compared to estimate - Scottish Power
Hey To cut to the detail. Live on my own in a flat, 15 months. Estimations from previous occupier (who wasn't at the property all the time), put my monthly debits at £25. This increase to £27. Based on previous experiences, this seemed low, but I wasn't going to argue obviously as I barely used power (only turn boiler on…
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Faulty Electricity Meter?
Hi, Hope someone can help me or offer some advice. We moved into a new built home on 13th May 2016. It's a modern home and well insulated. Our meter reading on moving in was 00052. I read it yesterday, 2nd August 2016, it's now reading 19537 (I've disregarded the red figures at the end) which I think is very high. I…
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First Utility - billing problem
Hi all, any advice on this would be much appreciated. I moved house in December 2015 and the previous owner had First Utility for both gas & electricity supply. I decided to switch to a different supplier straight away and gave meter readings to both First Utility and my new provider (which I've had no problems with).…
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MSE News: Prepay energy tariffs to be capped from next April
An interim price cap benefiting four million people on prepay energy meters will come into effect from next April...Read the full story: 'Prepay energy tariffs to be capped from next April' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
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A foolproof tool...
I listened to an energy industry spokesperson on the Today programme this morning clearly and unambiguously state that the market is biased towards new customers, at the same time systematically penalising existing customers -"that", she said, "is how this and many other markets work." So it's official - the longer you…
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Moving home & meters
If you're moving from a house that has a "conventional" gas & electricity meter to one that has pre-paid ones do you have to continue to use the pre-paid meters or can you get them changed to "conventional" ones by the energy supplier you were using in the previous house because you want to stay with them? Ta
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Avro energy not on Santander 123 list
Hi folks not sure if this should be in here or under banking but... Having started a switch to AVRO Energy for gas and electric and at the same time opening a Santander 123 account, unfortunately for me AVRO are not listed for cashback as an energy supplier. I have started to liaise with Santander as per their T+C's to get…
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Gas & electricity estimates
Hi all, I was wondering if anyone could please give me some advice or point me in the direction of a website where I could find out how much our energy usage in a student house should have cost from our meter readings? Our 'bill sharing' company (Glide) we used are trying to seek an additional £2000 from us which does not…
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No active services with First Utility (3.5 months on)
I moved into a new flat that had a prepayment meter with an interactive smart display, I signed up to First Utility (a family relative called on my behalf as I have a hearing loss) with the First Utility First Fixed April 2017 v7 Tariff in mid March. They also informed they will have to change the meters to credit if I…
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Energy costs for big properties.
My wife and I have a 3 bed, 2 reception room Victorian house. It's a drafty place, with the upstairs often being quite cold in the winter months, however we've found we've averaged £800 in gas/elec per year. We are quite mean with our heating! (We have a 30kw combi boiler). We love Victorian houses and have recently seen a…
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Tariff removed after switch request
I started a switch to npower - Online Price Fix August 2017 for my gas supply on 26/7 through the cheap energy club. I've now created my npower online account and it's listing my tariff as "Fixed Energy Online August 2017 Gas DD" which is a different and more expensive one. I've checked and the tariff I wanted was removed…
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Anyone took 'dgheating' boiler deal?
Seen many new adds by these guys domestic and general heating ltd Wolverhampton regarding Eco boiler grants does any one have an experience with them thank you
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BG smart meter installation blew electrics
I spent a whole day without electric when the installation blew all the electrics. They sent an electrician who got most of the electrics back on but they have blown my cooker. I have a toddler and was unable to have heating on and had to phone family to heat her a meal and bring it. Smart meter still not installed.…
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Gas/Electricity Fixed Price 2019
Hi All, Our current gas and electricity provider have offered us a fixed price until 2019 and I don't know whether to go for it or not? Three years seems like a long time to be locked into something? The deal we have been offered is through First Utility and called First Fixed 2019. If anyone could offer any help or advice…
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Warm Home Discount Scheme now open with some suppliers
E.ON Warm Home Discount Applications for the Warm Home Discount Scheme 2016/17 are now open. https://www.eonenergy.com/for-your-home/saving-energy/need-little-extra-help/warm-home-discount Also British Gas https://www.britishgas.co.uk/products-and-services/gas-and-electricity/the-warm-home-discount.html f&w
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Consequential loss
Hi I have had a terrible experience waiting for a gas meter I had my gas supply moved to outside the property wednesday I arranged for a new meter to be fitted by my supplier on the same day informed them it was now a semi concealed box so had to be this type of meter When they arrived they had the wrong meter Contacted…
