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Energy

Archives for August 2016

Smart Meter Shock Report.
'Almost 80% of smart meter users would recommend them to others' https://www.uswitch.com/gas-electricity/news/2016/08/22/80-percent-smart-meter-users-recommend-them/?ref=email~insight~160822~uswitch&utm_campaign=insight&utm_content=160822&utm_medium=email&utm_source=uswitch&utm_term=energy-content-top It's certainly not…
GB Energy Price Hike
Hi, Has anyone noticed GB Energy's email, advising customers of a tariff price rise? I did and read and researched their advice email further. On 15th July GB Energy's email advised customers of a pending price rise from 26th August, however, I could avoid this price rise by committing/ switching to their new Fixed 12…
Collective Fixes
Extracted the following from a post by Sosumi, :T : Collective fixes on EHL are only visible on the EHL comparison site. Collective fixes on MSM are only visible on the MSM comparison site. Collective fixes on U-Switch are only visible on the u-Switch comparison site. Collective fixes on iChoosr are only visible on the…
NPower stopped taking our money
Hello everyone I am a newbie here and this is my first post, so bear with me! When I moved in with my partner 18 months ago we went through our finances and tried to do what we could to save and consolidate any bills we had. Now my partner, God love her, has never been very good managing her money and it seemed that,…
Is Npower selling accounts to Iresa?
I got back from holiday to be confronted with a final bill from Npower and was told by the ombudsman that Iresa had taken over my energy account. Npower closed my account on 1st August without my consent and gave it to another energy company called IRESA! ? ive never heard of them or dealt with these ppl. It has been…
How to set up my new home
Hi all, I'm not sure if I'm on the right board, but I hope so. I've had an offer accepted on a flat and I'm going through the buying process. It needs some modernisation, including updating the heating and water storage. It's all electric (I have no choice about this). The EA said he would have got more for it if it had…
Exit penalty on switching - 49 days
I understand that energy supplies are not able to charge an exit fee for switching within 49 days of the end of the fix period. My question is - what date counts as switching? Is it when you request to switch to another supplier, or when the change to the new supplier actually happens? (as it can take several weeks between…
Utility Warehouse
Evening all, Just had a massive gas bill from Utility Warehouse, which has really unsettled me. I've been with them for two years and have recently moved house. I have stayed with them because they have always been reasonable and I thought their prices were fair. I've always sent them meter readings on a monthly basis and…
British Gas - smart merer
My uncle told me tonight that he has just had a smart meter installed and is really impressed with it and the fact that he gets one day free electricity and gas. He then went on to say they're trying to push out these smart meters by 2020 so I should look at getting one. I do however have an EDF smart meter, but I changed…
Changing from combi back to traditional boiler
Can it be done? Very little information on the subject when using Duckduckgo or Google. Only information on forums and energy websites is for a traditional to combi conversion. Appreciate there are higher costs involved with installation. Also suitability for a plumbed in power shower? Hypothetical. It doesn't concern my…
septic tank on my electric bill
Our property is 1 of 4 who share a septic tank. It is in our garden & runs off our electricity supply. We have to work out quarterly how much the tank has used & send a bill to our neighbours. This isn't ideal as the do not straight away & we have to chase up. Is there a way we can set it up so a new meter can be installed…
Help with understanding my hot water
Hi, I have moved into my first flat in London with my partner. It is in an apartment block that is around 5 years old and it does not have a gas supply. For hot water, it has an unvented water cylinder installed. I have two switches next to it - one is for the 'heat exchange' and one for the 'cylinder'. At my parents house…
Is a new wave of price hikes about to hit the energy market?
Co-op Energy and Ovo Energy have both raised their prices this week as wholesale costs surge...Read the full story: 'Is a new wave of price hikes about to hit the energy market?' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro…
British Gas customers put on most expensive tariff in smart meter error
Some customers have been unknowingly switched from their cheap tariff of choice to an expensive alternative by mistake...Read the full story: 'British Gas customers put on most expensive tariff in smart meter error' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
Prepayment Smart Meter British Gas
I'm still confused about this. My prepayment electricity and gas meters are with British Gas and I top up. I was down to 12pence on my electricity meter and the £15.00 key top-up wouldn't work - Error Message D1-D2. I had just stocked my fridge and freezer. Phoned BG and they said I needed an upgrade to a SMART meter. Told…
Meter reading request emails when we have a smart meter
We got new smart meters in July and yet we still get the reminder emails we used to get asking us to send them a meter reading. Should we ignore them? I am worried that when they do the new statement on 1st September that they will estimate it. We are with Npower by the way. And yes I Know, why not just send readings. The…
National Database for Gas Metering Reading - No Real bill for 9 months
I am with First Utility and moved house in January this year. On my first reading for my gas I inputted the reading without a 0 on the front (website asked for 5 digits and my meter has 8). I realised my mistake in the second month and tried to get it changed as the reading said it was out of the expected range. The guy on…
wait for the MSE collective or switch now?
My MSE EON Collective Sep 15 comes to an end on 1st October this year. To save going onto a standard tariff I've obviously looked at switching suppliers. Although now their recent announcement of a new collective coming out mid September I'm wondering if I should wait for that. My query is that if I was to switch to the…
Free boiler replacement for 30 year + boilers?
So British Gas came round today to service the boiler in our house and the 2nd boiler in the granny flat currently occupied by elderly MIL. The engineer claims that as both boilers are over 30 years old, we qualify for a free replacement boiler, no strings attached... A British Gas sales person is visiting on the 12…
21000 KWH pa in 2 bed flat omg!!
Hello please heeelpp! i live in a 760 sq ft 2 bed apartment thats all electricity, i work full time so my electricity consumption is very predictable, however i have an annual consumption of 21000 KWH this cant be right? I have rigorously refused to accept this from EDF who are currently looking at this issue......with a…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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