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Ovo PAYG electricity price increase
Ive only moved over to Ovo last month to supply electricity only on their standard Smart PAYG tarriff (I have no gas supply) they have now sent me an email advising me that electricity costs more to supply to customers so increasing by a staggering 29%! Although they advise a decrease in their standing charge of 11% this…
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New Feb. 2017 Collective Fix
I'm currently on the Sainsburys Energy collective fix which ends on 29th February 2016, according to the notification I received in the post c. 2 weeks ago. I signed-up for the new British Gas collective fix that came out this week, and I've had an email notification this morning informing me the estimated supply start…
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e-on switch cancelled
I signed up to switch to e-on a few weeks ago. I got asked to submit gas and electricity readings two days ago. I took the readings and went to submit them online. The electricity one I was able to submit but the gas one I wasn't. I logged in today to see what was happening and the electricity one is ready to switch but…
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Pre-payment tariff, no pre-payment meter?!
Hi, I hope I'm ok to post this question. When I moved into my house there were pre-payment meters fitted and Eon were the supplier, I contacted Eon and asked them to remove the pre-payment meters and replace with regular credit one, which they did. 3 years later and after realising I'm on a rubbish plan, I try to switch as…
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Collective Switch 4 (Feb 2016) - British Gas
I switched to British Gas in the last collective switch at the end of last year, so I'm already a British Gas customer. Is it right that I can switch to the new deal without paying the £60 early exit penalty that applies to the current deal? I'm sure I saw that somewhere, but I can't find it again now.
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Npower hell
Hi all Are you ready for this?!! I've had a troubled relationship with our favorite supplier for the past 4 years but it appears to have reached an impasse now. I moved into a property in July 2014 and left in November 2015. To cut a long, long story short, I have never received a correct bill from them. Ever. I have…
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Annual Boiler Service Cover
Hi My in laws have a new boiler with a five year guarantee but need to get it serviced every year to make sure the guarantee is still OK. I am looking for a good but reasonably priced service contract for them please. Can any suggest any companies please? Thanks
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Switched but direct debit is higher
I've just switched from EDF to British Gas via the MSE switch. It is much cheaper however I have just ahd an email from British Gas to say my direct debit will be £20 more then what I am paying at the moment. Surely this can't be right?
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Debt on Prepay Meter? Should I be paying this?
Hello, I'm a bit of a noob in this area, so any help would be great. I've been on prepay meters for a while, Therefore I've always paid for what I've used. But when I top up I get charged for a debt. I've been in this property for about a year, and made sure to carry my account/name over to this property as soon as I…
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Under Floor Insulation
Can anybody advise if any of the approved energy efficiency installers do Free or discounted Underfloor Insulation. I only seem able to find Cavity wall or Loft. Thanks in advance
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E.On Community Heat and Dual Fuel Discounts
I received a letter from E.On District Heat yesterday saying that as a result of new Ofgem rules, they won't be able to give me a dual fuel discount anymore. This feels a bit fishy to me, and potentially just a way to stealth-increase my bill every month. Given I have no option but to have my "heat" supply by E.On - it's a…
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Gas & Electric v All Electric
I've always been under the impression that gas central heating was significantly more cost effective than electric. However, just been doing some "back of envelope" calculations based on our current utility bills and a few simple assumptions. Came up with the following. Current average monthly figures (based on 4 years…
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MSE collective switch
Hi, does anyone know if the British gas collective switch tariffs include VAT or not? Can't seem to find the answer on the info section. Many thanks
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Quantum storage heaters and EPCs
Dimplex's most advanced storage heaters, the Quantum range (released only a couple of years back) are supposed to qualify for a category of energy efficiency above that of basic fan-assisted storage heaters called 'High Heat Retention Storage Heaters' - at least that's what it says here (see page 7):…
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British Gas call centres vs Scottish Power
Hi all, What are the British Gas call centres like? Are you most likely to get someone in the UK or abroad? I just called and went through to South Africa so just curious. I've been with Scottish Power since buying my house 10 years ago and have always appreciated them having call centres in the UK (despite it taking as…
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Boilers; Ideal vs Worcester? Hardwired vs wireless thermostat?
Hello, Apologies if this question is a repeat of others asked... It is time for a new boiler and I am frankly baffled. The house in question will either be sold or rented but the current boiler is as dead as a dodo. Which? say Worcester Bosch are the best.... (quote for 29 cdi greenstar= £2800 10 year warranty) but Ideal…
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Collective Energy Switch - BULB
I read the following in Martin's Money Tips and it played a small part in persuading me to switch to Bulb via the Collective Energy Switch: Q. Is there a credit check? BG and E.on yes (unless you're an existing customer), Green Star and Bulb no. However, today I received my welcome pack from Bulb and on Page 8 I read:…
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MSE News: The MSE Big Energy Switch Event 4
We've negotiated cheaper than the cheapest gas and electricity – choose from short or long fix, elec-only or 100% green...Read the full story: 'The MSE Big Energy Switch Event 4' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro…
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Help! Scottish Power. Sanity in danger.
Can anyone advise please? Two years ago I bought a flat whose previous owner had an account with Scottish Power. The ex owner asked SP to close his account. I asked them to open an account for me. SP have never closed down the old account or opened one for me. I have had many Kafka-esque exchanges with them. They claim…
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collective feb 2017
Can anyone advise, it states i would be saving around £244 a year when in real fact i think it may be slightly more. In the description on the cheap energy club it states: It's only available for dual fuel switches, which means you'll get £30 cashback. It's also open to existing British Gas and Sainsbury's Energy customers…
