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Smart meter terms and conditions
I have read this in the small print for smart meters. After getting a letter from SSE about them [UThe customer may be subject to an upfront or one off charge, if prior to installation visit he/she expressly requests the installation of equipment that exceeds the minimum requirements of the Smart Metering System, technical…
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Anyone help with coin meter?
I live in a 2 bedroom flat and we are on a card payment scheme with British Gas for our gas supply, but our electric is in the form of a coin meter. I have lived here now for 2 years and have never in that time seen a bill to state how much my usage was or what I owe. Landlord comes in when needed, empties the coin meter…
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Need help finding someone to fit a new boiler
Hi, Am new to this and really need some help. I need someone (not a cowboy) to install a new boiler and radiators as my very old system is no longer up to the job. It's been hard enough trying to find someone who I think is not a cowboy but when I have contacted them, they are not responding or saying they are too busy…
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on coin meter for electricity will be changing soon
Hi everyone Wasn't sure how to word title but basically we live in rented fla, electric only no gas. It currently has a coin meter for electric (£1) landlord is having storage heaters fitted in a few weeks and electrician has said in the meantime can we have a think about which electricity supplier we want to go with and…
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Switching - now paying twice for gas!
I made a switch from Sainsbury Energy (BG) to Green Star Energy in October via the cheap energy club. Green Star say they have switched both Gas and Electric, but Sainsbury Energy saying that my gas is still supplied by them and they continue to take money by DD. So at the moment, it seems I'm paying for my gas twice, to…
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Scottish Power - data protection
Hi, I have bought a house and inherited a Scottish Power prepayment meter. I wanted to change to a normal one. I phoned SP and got stuck at the "we need your date of birth to proceed for reasons of data protection." I've never given it to them, I don't want to give it to them as I'm being more careful about what…
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Avro Energy reviews: Give your feedback
This is a feedback thread on energy supplier Avro Energy Please share your experience with other MoneySavers. Click reply to take part * Did you switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t…
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PV Solar Panels
I am investigating installation of Solar Panels before the Tariff plummets in January. Does anyone have accurate figures of Electricity cost before and after installation?
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Solar Panels
Hi, Have been Told I can fit 8 Solar Panels on my roof.. BUT I was told each one can produce 4KW!! Shorley they are wrong.. They are 'Solar Edge' ones.. What are ppls thoughts on he Free ones.. (i.e. Free electric during the day?.. Thanks Simon W
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Grants for Storage Heating to Gas Central Heating
I currently claim income support and get a disability premium, which makes me eligible for boiler upgrades etc. What I'd like to know is how these apply when your home currently has storage heaters installed? I'm fairly sure that full gas heating installations aren't granted anymore in England, but boiler grants are and my…
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Am I covered?
Recently I asked the following question: https://forums.moneysavingexpert.com/discussion/5341103 There is a fault with my boiler meaning the central heating is on when the hot water only is on. I was quoted £300 to have this work done. The plumber is visiting tomorrow to fit a diverter valve. I contacted my insurance…
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Energy Comparison
How accurate are the comparisons on this site, particularly the amount you can save? My electricity bill has just shot up £64/month. According to the comparison I can same on a combined supply with my current provider to the tune of £1300/year by fixing for a year. I don't want to fix for a year, only to find I'm no…
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MSE News: Autumn Statement 2015: 'Homes to save £30 on energy bills'
The current Energy Company Obligation (ECO) scheme will be replaced by a new energy efficiency scheme from April 2017... Read the full story: Autumn Statement 2015: 'Homes to save £30 on energy bills' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read…
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Help! can't work heating controls !
Wonder if a nyone can help as if explaining to a 6 year old. Please how do I control my central heating with a digital controller ? Mine seems to have a mind of it's own, it sometimes turns on high at midnight. I would really like to be able to just turn it on or off at the temperature I choose,like I could with the old…
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Boiler Advice needed
Hi All Would really appreciate any advice people have!!! Bought a house in Jul- only 8 years old- and our boiler was installed 5 and a half years ago. With this cold snap we were having issues with the heating so British Gas came to have a look. Basically so many issues that they have labelled the boiler 'At Risk'- there…
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What is reasonable - compensation?
I'd just like a bit of advice - I'm in the middle of an ongoing dispute with Npower - probably a year ago they sent me a bill for £2955.89 - gave me a bit of a shock, rang them up and they said not to worry, probably the meter had been replaced (it had) so they would recalculate ad get in touch. I had to ring 2 more times,…
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Energy switch
Having gone through the Energy Club on MSE and put in to switch to the British Gas dual fuel Collective fix December 2016 I thought everything would run smoothly, purely because I am already with BG How wrong I was. My gas has been changed to the new tariff but not my electricity. Contacted BG, can't assist, can only be…
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MSE News: 8 days left. Hidden British Gas £270/yr saving
Too many people are burning cash to keep warm this winter - take five minutes to see how much you're throwing away... Read the full story: 8 days left. Hidden British Gas £270/yr saving Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…
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Is this enough for a 1 bedroom flat?
Hello all, signed up to asked a question or 3. Am looking to move out next year into a council home (1 bedroom flat) - Will be first time paying for utilities so want to prepare and plan as much as possible before the move. I have set aside some figures and am hoping someone from London (I will be living in SE London)…
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Flow Energy
I was wondering if anyone else is having issues with Flow energy? I can't log in to my online account to submit meter readings, they keep saying they will fix it but it's been a couple of months now and we're moving house soon. I switched to flow energy after using the advice from this site :(
