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Am I covered?
Recently I asked the following question: https://forums.moneysavingexpert.com/discussion/5341103
There is a fault with my boiler meaning the central heating is on when the hot water only is on. I was quoted £300 to have this work done.
The plumber is visiting tomorrow to fit a diverter valve. I contacted my insurance company (Prudential) and they tell me that I am not covered under Home Emergency because my hot water and central heating are at least working. I checked the policy I had last year (Post Office Home Assistance) and I believe that I would not be covered had it happened this time last year.
However, Prudential suggested logging a claim under my buildings insurance policy, which I have done. They have asked me to ask the plumber what caused the problem and report back to them. They will then make a decision.
I suspect the plumber will say it is down to general wear and tear. Am I wasting my time making a claim? Are there any policies that would pay out? I would consider taking out one of these policies in case I am faced with a bill like this again in the future.
There is a fault with my boiler meaning the central heating is on when the hot water only is on. I was quoted £300 to have this work done.
The plumber is visiting tomorrow to fit a diverter valve. I contacted my insurance company (Prudential) and they tell me that I am not covered under Home Emergency because my hot water and central heating are at least working. I checked the policy I had last year (Post Office Home Assistance) and I believe that I would not be covered had it happened this time last year.
However, Prudential suggested logging a claim under my buildings insurance policy, which I have done. They have asked me to ask the plumber what caused the problem and report back to them. They will then make a decision.
I suspect the plumber will say it is down to general wear and tear. Am I wasting my time making a claim? Are there any policies that would pay out? I would consider taking out one of these policies in case I am faced with a bill like this again in the future.
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